Hi all,

I've got AOL broadband at the moment and to get my bills in one place I though I might as well take up SKY's offer on broadband, packaged together with my TV.

Thing is they've said I need to have a BT landline, yet Tesco who provide my landline have said it doesn't matter, the broadband will work no matter what broadband provider I'm with.

Does any one have Sky broadband without a BT landline?

 

i think Sky knows best

i have a bt line though

 

Yup you do, im having hassles getting bumped over to llu, part of this was having to switch back to bt now im waiting for sky to sort their system out before i can jump ship.

 

Does anyone knoew why? A landline is a landline isn't it? What should SKY make you go with BT who in my opinion are one of the worst companies in the UK.

 

As far as i know, if you want a landline u have to go throught BT (or KC if you live in hull area) If you have broadband with sky u will pay for there service but you also pay BT a landline rental too. Not to sure about tesco's. I think Virgin do it different also you can have there landline fitted.

 

It's to do with switching from adsl to llu, not a fault of sky im guessing as llu is handled by bt you line has to be with them.

Bit like your phone bill before it all got privatised, bt afaik are the only ones providing llu, im sure there is a better explanation but it's late and i cba.

 

i got sky broadband but i was outside of there area so had to get a worse conection at a higher price basically, if i was in the right area i could of had upto 16mb connection but since i'm not in the right area the best i could get was 8mb through the landline , and it is crap ,ive done a connection speed test and it is at about 1.5mb it was at 4 when it was first connected,going to get in touch with them to see what they say,

 

BT have all the infrastructure in for fixed line, ie the street furniture (poles and boxes) SDH, underground cables and most of all an exchange for the equipment
LLU is just a fancy term for letting another licenced operator put equipment in to your building (because thats basically what it is) then it will probably go out over bt again (SDH)

As for BT being the worst operator in the uk, well they are far from that, though they have brought back some of their customer services to the uk from india, which is where alot of the problems arise (you cant understand them for one thing and they just read off a card for another).

I wont go indepth but basically your still using your old bt line, bt just jumper your line onto a different bit of kit and from there on in its sky who have to deal with the problems if you get any (i would have a look at the ofcom website, quite interesting really )

Tony

 

After a lot of winging, I've finally got a fefinutive answer from SKY.

As long as BT installed the landline, then your service provider can be anyone.

So, if you're with Tesco, but BT installed the landline origional then you can still get SKy Broadband.

But if some other company installed the landline, then you can't have SKY broadband unless BT are your service provider.

Hope that clears up matters.

 

companies install landlines its all BT, always has been. Providers jumper onto BT lines and equipment. I work for them
Whilst they may seem the worse I dont personally think they are after all no one can compete with them for the infrastructure alone.
And before someone bleats on about no ones allowed to compete thats why there is OFCOM

 

kc have their own lines

 

As said its all the same bloody lines and exchanges, only Skys little bit of ADSL is shared with BT.

Unless you go with Virgin media .. which still "borrows" lines and cables from BT as does BT from VM ..

Its like your Gas and electric .. same place .. different companies.

 

You need a BT line. With the exception of cable modems, all ADSL runs over the BT network.

It is the transit point between BT and your provider AOL, Sky, Tesco etc which makes or breaks the performance.

There are speed testers available. There is one which allows you to test throughput on the BT side and then to your ISP. Quite often, the ISP throughput is 1/3 of what it was on the BT side.

 

I want more speed!

BT needs to rewire britian with modern higher data cables i think, we are tad behind the band speed with what scandinavia countries get.

 

BT and Virgin Media would happily rewire the country, if they knew they we going to make money on it.

But we as a nation want it cheap, so it won't happen.