B-B

It is amazing that they are allowed to potentially intimidate someone that has a legal action against them. I hope you keep names, times, dates and rough record of what was said with your defence. What am I saying............of course you do.

B-B

pslewis

Indeed, the case is now in Court ..... yet they ring me at work making demands and getting more irrate when I wouldn't buckle under their bullying!!

I'm sure everything should go through the Court at this late stage?

They have 10 days left to file a defence or pay up ...... they really don't like it up 'em

B-B

Who is giving you advice? I would ask them. Have you taken advantage of your half hour free legal advice or is that a thing of the past now?

pslewis

SN is my advice stop

They are not happy with me calling them to court, I can tell you!!

jaytc2003

iTrader: (1)

I imagine the markup is huge, argos are selling a sony 50inch lcd that they had for £3999, now selling it for £2999. They will still be making a profit so god knows what the markup us. Big retailers like currys etc have good buying power so they will get things cheap

Tidgy

record the calls pete, never looks good when someones shouting down the phone at the other party, especially from a suposed legal team that should know better

Graz

Why did that get infracted?

I guess anything involving having a sense of humour isn't allowed on SNet any more

Grow up whoever did it, it gets more like a school playground in here everyday.

al4x1

seems a few of the little people have won, here's the CCJ's against them that are registered with companies house

Date Court Amount Status Case Number Date Paid
20/04/2007 SHOREDITCH £467 Judgement 7EC01171
19/02/2007 NORTHAMPTON CCBC £5146 Judgement 7QZ08448
18/07/2006 TELFORD £330 Judgement 6TF04059
27/01/2006 BASINGSTOKE £42175 Judgement 5BK09058
05/09/2005 NORTHAMPTON CCBC £1995 Satisfied 5XQ36610 01/03/2006
22/03/2005 AIRDRIE £1217 Judgement SC297/03

Leslie

Sounds to me that everything they have done so far is to try to intimidate you into withdrawing the case. Especially the hard nosed telephone calls. That will be why they applied for an extension before the case.

Wouldn't surprise me if they climb down eventually when they realise you are not going to give in.

Good luck with it all Pete, hope you take them to the cleaners.

Les

pslewis

27/01/2006 BASINGSTOKE £42175 Judgement 5BK09058 Is that figure correct?

Are judgements against DSG Retail available on the Internet then?

Hoppy

Good on yer, Pete

I was delighted when Dixons Groups showed a drop in Xmas trading and issued a profit warning, while John Lewis showed a big increase.

I have posted before about John Lewis' excellent customer service, and Curry's complete lack of it. Coincidence? I don't think so.

Richard.

Odds on

Companies House

You have to pay for some of the information, but some is available for free. You can check out any company you like.

pslewis

Richard

I am at my wits end as to why the likes of John Lewis would have sorted this out to the Customers satisfaction on 7th September 2007 and here we are in 2008 and I am having to issue Court proceedings against Currys to get them to sit up and take notice.

It's such a short term view Currys have - treat Customers badly and milk them for gains now - lose them as a Customer for life ........ mental

pslewis

Cheers

Hoppy

Sadly Pete, I think it is a cultural thing, ingrained in their trading philosophy. I've been dealing with Dixons Group, as a customer and professionally, for decades. They are absolutely set in their ways. It will take many years to change, even if they have the will. Which they clearly don't. When things get tough, they simply blast us with TV advertising. Never seen a TV ad for John Lewis...

But retail is changing. Take-the-money-and-run might be an option for second-rate internet traders, but it doesn't work when you've got a massive chain of big stores, with overheads to match. You've just got to keep your customers coming back.

Sorry to be serious

Richard.

pslewis

Be serious all you like Richard - going to Court is serious, I've been there on many occassions - if they think they can steamroller me they have a shock coming

The Zohan

Pete, Curry's have a huge market, they pile them high and sell them cheap, the buy up a lot of end of lines and offer them at attractive prices. They offer credit (store cards, etc) to people with poor credit ratings to get the sale and to tie them into the themselves. They employ poorly trained and motivated staff in a lot of cases, they do not really care that much about customer retention or brand, certainly not in the same way as JL do of example.

pslewis

Paul .... agreed.

But don't you think, eventually, people will just desert them?

There is a Tip-Over point at which too many people know someone who has been abused (I don't think that word is too strong either) by the Policies at Currys and their Group.

It's got to count in lost sales and lost profit ....

firesorter

aint this dead horse flogged to death yet?? are you taking the maker of your toy plane to court too or mother nature for her trees?(i dont believe in god!!)

The Zohan

Yes, no, yes, noy, yes - dont know

I think they hgave a ready supply of people who do not really care due to their type of offering/target demographic.

The are not wanting HI or AV buffs, they want people to come in, buy a tv and warranty on the never, never and just bugger off - until they are due to replace, most will not have a problem so most will just go back.

If you offer 0%, store card that all but the most credit unworthy can attain then you will get a lot of lets say less discerning types.

Every so often thois will happen an itr wil lbe a small blip on their radar and hardly worth the effort to sort,

Best case scenario the judge will get them to refund or maybe replace, with another of their sets bought (they) at real knock-down prices.

pslewis

Move on, nothing to see here ..............

firesorter

thats actually funny pete, we better be careful or we might end up liking each other

pslewis

You never know

Leslie

I had better get the bandages out!

Les

pslewis

Les, I was counting on you being my 'Second'

B-B

Phew - I dont like watching grown men fight. I was hoping you didnt need me to hold the spit bucket.

pslewis

You're kidding, right??

An old Firemen and a ageing Nuclear Designer in a punch up? You would LOVE it ...

Brains against Brawn ...... but, as you know - sadly for the opposition I'm also built like a brick sh1thouse

B-B

Wrong bit of totty hun. I do not like violence.

pslewis

But you DO like a bit of rough ..................... XX

and ...... 'hun'

mart360

just found this

prehaps currys do have some data up there sleeve after all

[IMG]file:///C:/DOCUME%7E1/Admin/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG] All TFT manufacturers have different policies on the amount of dead it takes to class a monitor as faulty. There is an ISO (International Standards Organization) that namy manufacturers follow.

ISO 13406-2 (Class II) standard which covers the maximum number pixels on any given panel.

The pixel faults are defined in the following way:

Type 1) constant bright pixel

Type 2) constant dark pixel

Type 3) defect pixel, either constantly bright (red, green, blue or constantly dark)

Type 4) fault cluster, the number of defective pixels in a 5 x 5 pixel square.


Class I monitors are guaranteed products which do not have any defects at all however it is rare to find a manufacturer offering such high quality products.

Class II specification consists of the following faults permissible: 2 x Type 1, 2 x Type 2, 5 x Type 3 and 2 x Type 4.
Class I monitors are guaranteed products which do not have any defects at all however it is rare to find a manufacturer offering such high quality products.
Class II specification consists of the following faults permissible: 2 x Type 1, 2 x Type 2, 5 x Type 3 and 2 x Type 4.

The number of permissible pixel faults can be calculate with the following function:
(number of errors = number of pixels of the physical resolution x number of errors in the pixel fault category / 1.000.000) with rounding up upward (there it no half errors gives). The following table defines the maximum permissible number of pixel faults for the respective resolution types validly for the pixel error class II.
Panel type



Based on the standard ISO 13406-2 the customer can use the tables explained above as basis for the evaluation of the pixel error tolerance. Excess of one of the specified border criteria leads to the entry into force of the warranty claim.

Hardware review website Tom's Hardware : Hardware News, Tests and Reviews have been intouch with different monitor manufacturers to find out what there dead pixel policy is. Below are the results. The full artical can be found here.

Penalty: An Autopsy Of Dead LCD Pixels | Tom's Hardware