Goddam Navtrak!!
04 February 2002, 11:27 AM
#1
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Thought it would be too good to last
20 "false alarms" and you start paying £9.50 a shot.
I use false alarms to test the systems working!!
What are we going to do now - can they be sure our Proactive is just that?????
Jza
20 "false alarms" and you start paying £9.50 a shot.
I use false alarms to test the systems working!!
What are we going to do now - can they be sure our Proactive is just that?????
Jza
06 February 2002, 01:40 PM
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err, then it'll cost you another £57 a year ..... 
I'll get my hat.
Duncan
No, seriously, "testing" it costs Navtrak money that they recoup from our monthly subscriptions. If it is tested more often than they allowed for in coming up with the cost, then they will pass it on to us. Either directly as an explicit charge to those causing the cost, or covertly by charging us all by increasing our monthly fee. As for me, I only let my wife drive the car once a month, and hence get it tested only once a month ....
I'll get my hat.
Duncan
No, seriously, "testing" it costs Navtrak money that they recoup from our monthly subscriptions. If it is tested more often than they allowed for in coming up with the cost, then they will pass it on to us. Either directly as an explicit charge to those causing the cost, or covertly by charging us all by increasing our monthly fee. As for me, I only let my wife drive the car once a month, and hence get it tested only once a month ....
06 February 2002, 02:08 PM
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Why would you want to test it every 2 weeks? If you've tested it a few times since you had it fitted and everything worked fine then I would presume you can accept it will work if and when required.
06 February 2002, 03:32 PM
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I have to side with NavTrak on this one. If someone's testing it that often, it's really draining NavTrak's resources unnecessarily.
I'd much rather have an improved response time and an operator that I can get through to in the event of an emergency rather than be forced to leave a message and hope someone gets back to me!!!
One worrying point of the new T&Cs was the "service call" thingy, where you'll get charged for someone to fix your unit if NavTrak determine it's not working.
It rather amazes me that this level of detail is only now being sorted out two years into the service!!!!
I'd much rather have an improved response time and an operator that I can get through to in the event of an emergency rather than be forced to leave a message and hope someone gets back to me!!!
One worrying point of the new T&Cs was the "service call" thingy, where you'll get charged for someone to fix your unit if NavTrak determine it's not working.
It rather amazes me that this level of detail is only now being sorted out two years into the service!!!!
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