yoza

Some of you may know,as weve spoken about this before,Ive had loads of trouble with my Tracker system 6-7 false alarm phone calls some in the middle of the night,all due to a faulty motion censor,and three months wait to get it fixed.

Has been finally fixed after 2 visits from their fitter.

Now then Ive just recieved the re-subcribtion letter from them for keeping it on line for another 12 months.

They have not mentioned the fact that its been malfuctioning for three months,they just want a full amount for 12 months,or they will turn it off.

Should I try someone else or ask for a re-duction in the subscribtion?

Advise please Yoza

TelBoy

Or switch your insurance to Frizzell, who for over-30s don't require a Tracker.

yoza

Even if you live here?

I was told I had to have one and that was that!

yoza

Flippin heck that was quick.......

Faxed them the details of whats happened,and they have just been on the phone,the lady said that they have been through my files and have decide to give me 6 months free cover,so in six months time Ill pay the 12 month subscribtion charge.

Well happy,not so bad after all....

Yoza

chiark

Good stuff, most of these places are switched on to customer service. I had an "issue" with navtrak, and they sorted it out to both our satisfaction

yoza

Was it wrong for me to mention I was a user of a large performance car BBS called ScoobyNet........

Any way weve kissed and made up,and Im happy.

SUTTS

I was told by Priveledge that I did not need a tracker, when I phoned back to check this was correct i was then told you only need a tracker if you want the car covered for theft, so watch it guys, remember the small print!!