JWRacing vendor review
22 May 2012, 07:40 AM
#1
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JWRacing vendor review
I ordered a 3 gauge pillar pod via JWRacing. They advised me that it could only be delivered via courier and quoted the appropriate shipping fee. I also stated my car and year model in the emails.
I paid them. They then advised me that only the 2 gauge pillar pod would fit. And they asked whether or not to cancel the order. I changed the order to the gauge pod. And waited.
Item was not shipped via courier and they did not send an email to confirm item had shipped.
The cost difference between initial quote and final item being sent was GBP 26.45. So I was out 26.45 GBP
Jason was quick to point out that it was someone elses fault at his business and promised a refund. To date, more than a month, there is no response to emails.
This is not on!
Live and learn I guess.
I paid them. They then advised me that only the 2 gauge pillar pod would fit. And they asked whether or not to cancel the order. I changed the order to the gauge pod. And waited.
Item was not shipped via courier and they did not send an email to confirm item had shipped.
The cost difference between initial quote and final item being sent was GBP 26.45. So I was out 26.45 GBP
Jason was quick to point out that it was someone elses fault at his business and promised a refund. To date, more than a month, there is no response to emails.
This is not on!
Live and learn I guess.
22 May 2012, 09:52 AM
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Schoolboy stuff...
I ordered a 3 gauge pillar pod via JWRacing. They advised me that it could only be delivered via courier and quoted the appropriate shipping fee. I also stated my car and year model in the emails.
I paid them. They then advised me that only the 2 gauge pillar pod would fit. And they asked whether or not to cancel the order. I changed the order to the gauge pod. And waited.
Item was not shipped via courier and they did not send an email to confirm item had shipped.
The cost difference between initial quote and final item being sent was GBP 26.45. So I was out 26.45 GBP
Jason was quick to point out that it was someone elses fault at his business and promised a refund. To date, more than a month, there is no response to emails.
This is not on!
Live and learn I guess.
I paid them. They then advised me that only the 2 gauge pillar pod would fit. And they asked whether or not to cancel the order. I changed the order to the gauge pod. And waited.
Item was not shipped via courier and they did not send an email to confirm item had shipped.
The cost difference between initial quote and final item being sent was GBP 26.45. So I was out 26.45 GBP
Jason was quick to point out that it was someone elses fault at his business and promised a refund. To date, more than a month, there is no response to emails.
This is not on!
Live and learn I guess.
I learnt its cheaper and just as quick to order the parts myself from USA (its what they do)...
A
22 May 2012, 10:09 AM
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Ive dealt with Jason in the past and he's been spot on. I ordered a part worth £250 and although it took a bit of time (came from overseas), he sorted it.
Give him a ring rather than email, you should get a better response.
Give him a ring rather than email, you should get a better response.
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