Paypal rant , any ideas?
10 February 2011, 08:43 PM
#1
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Paypal rant , any ideas?
Basically lost £185 and and ford focus parts.
We sold some focus rs pulleys to a guy in France on ebay in November, I told him the guys we were making them and they will be sending them out when I was on holiday , which they did.
When I returned the guy had put a paypal claim in
So checking the tracking it appears he was not home and they went to the post office in france.
So I put the tracking details into the paypal claim .
after a few weeks I was shocked to see that the paypal claim went in his favour even though the tracking showed he had now collected it from the office and the money was taken from my account .
when I phoned paypal, they told me they could not see a signature, if I can provide it they can re open the case
so after some digging I found a signature and they re opened it for me.
Now , the appeal has been done in my favour but they are now telling me I have to speak to the customer and get him to refund it.....yeah right!
Now how can they take money from my account, but cant do it to his ....
any ideas for what to do next or am I screwed
We sold some focus rs pulleys to a guy in France on ebay in November, I told him the guys we were making them and they will be sending them out when I was on holiday , which they did.
When I returned the guy had put a paypal claim in
So checking the tracking it appears he was not home and they went to the post office in france.
So I put the tracking details into the paypal claim .
after a few weeks I was shocked to see that the paypal claim went in his favour even though the tracking showed he had now collected it from the office and the money was taken from my account .
when I phoned paypal, they told me they could not see a signature, if I can provide it they can re open the case
so after some digging I found a signature and they re opened it for me.
Now , the appeal has been done in my favour but they are now telling me I have to speak to the customer and get him to refund it.....yeah right!
Now how can they take money from my account, but cant do it to his ....
any ideas for what to do next or am I screwed
10 February 2011, 09:08 PM
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aye same thing happened to me :/
bloke claimed the console game he'd won hadnt turned up
stuck a claim in
i showed paypal proof of postage, which is all it stated i needed on the paypal site
they still took the money out of my account and gave it back to him...
theiving little ******...
you'd hope the french bloke would have some scruples and give u the money back
but in this day and age :|
bloke claimed the console game he'd won hadnt turned up
stuck a claim in
i showed paypal proof of postage, which is all it stated i needed on the paypal site
they still took the money out of my account and gave it back to him...
theiving little ******...
you'd hope the french bloke would have some scruples and give u the money back
but in this day and age :|
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10 February 2011, 09:21 PM
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OMG, Twonk your spot on there. Can you not raise a small claims action against Paypal. Its about time they were give the same status as your high street bank, then they have to adhere to the FSA rules.
10 February 2011, 09:37 PM
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i'l never send anything abroad ever again after the last hassle with a guy in sweden ,aparently he said that i had misold him 4 18" rota's with 2 different types of tyre as in sweden they all have to be the same brand took me a month to get the money as with this new buyer protection even though he recieved everything ok unless positive feedback is left no funds will be released into your account ...never again!
10 February 2011, 10:11 PM
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Ey up, not got any helpfull advice but would like to join the rant. PAYPAL is a total joke. Basically you are giving thieving scroatbags access to your bank account, they say "no goods recieved" and thats it, your fooked. And to top it off if the buyer doesnt shaft you paypal have your pants down anyway with their extortionate fees.
10 February 2011, 10:19 PM
#14
Report it to watchdog about time the skanking ***** at paypal got shown up for things like this. There must be thousands of people who get screwed and it's meant to be a safe way to send and receive money. What gets me is how they can just take your money without notice, hate using them and with a 4% fee to, it's a rip off
10 February 2011, 10:43 PM
#16
How to say Paypal is bad joke...
Everything is OK if you are buyer,because you are protected as buyer and you can claim up to 45 days,but if you are seller,you are not protected against nothing,because everyone case is still in favor of buyer/sometimes in favor seller,but you must have proof what you are sent etc.
If its possible,i don't want use PP due fees or other practice which use PP from last time..
I'm now switching to Google Checkout which is still on beginning of acceptance,but i'm impressed with this...
Jura
Everything is OK if you are buyer,because you are protected as buyer and you can claim up to 45 days,but if you are seller,you are not protected against nothing,because everyone case is still in favor of buyer/sometimes in favor seller,but you must have proof what you are sent etc.
If its possible,i don't want use PP due fees or other practice which use PP from last time..
I'm now switching to Google Checkout which is still on beginning of acceptance,but i'm impressed with this...
Jura
10 February 2011, 10:50 PM
#17
I think paypal are based in Luxenbourg so they dont fall within uk laws so you cant even take them to court,I had to sell about 20 items on ebay before they would release my money before feedback was left,your only hope is they value your business enough to stump up the cash for you
i Didn't say his name
11 February 2011, 04:02 PM
#21
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small claims i think is only way, if you can prove hes signed for it and have the record of him paying you then retracting i cant see why payPal wont help you.
unless hes stateing you sent him a banana skin over the items,
Which has known to be done.
Id never deal with a french **** anyway, never liked the twonks sonce they blocked our fishermen and farmers, just a blip on the glode france
unless hes stateing you sent him a banana skin over the items,
Which has known to be done.
Id never deal with a french **** anyway, never liked the twonks sonce they blocked our fishermen and farmers, just a blip on the glode france
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