Extremely disappointed with a well known Uxbridge (Cowley)
#1
Scooby Regular
Thread Starter
iTrader: (2)
Join Date: Dec 2003
Location: Isleworth, MSOC
Posts: 1,151
Likes: 0
Received 0 Likes
on
0 Posts
Extremely disappointed with a well known Uxbridge (Cowley)
I took my 05 jdm sti to a well known garage with Subaru knowledge in Cowley, for a 4 wheel geometry set up. When I collected my car, I was told that only the rear wheels could be alligned, as the camber bolts on the front had a problem. I asked what problem, and was told that the bolts would not adjust enough to give a degree of negative camber, they could only get a quarter of a degree and there was no adjustment left. I asked what the solution was, and they said I would need to buy new bolts. I ordered some Eibach camber bolts from Scoobyparts. (hese fit all Impreza's from 1993 onwards). I took the bolts to the garage and left the car with them. They called me within a couple of hours saying my car was ready, but the bolts I had provided were too small. i told them they fit all Impreza's, and they still insisted that I had provided the wrong bolts. I called Scoobyparts, who confirmed to me that this was very strange, as all camber bolts are the same size!
The garage said they had found some bolts in their workshop which they fitted to my car and the geometry was now correct.The car felt exactly the same as what it did before, but I gave them the benefit of the doubt. They also told me that their allignment machine did not print out, which i found strange, as i believe all modern allignment equipment provides a printout of before and after settings.
I had some Prodrive springs fitted by my mechanic yesterday, and told him about this problem. He checked my car and said there are 2 sets of bolts on the front for camber, upper and lower. he said the lower bolts are the ones to be adjusted for increasing negative camber, not the top bolts, so what has now transpired is that the garage were trying to adjust the upper bolts, which are smaller, and clearly seemed oblivious to the lower bolts, which were the ones they should have adjusted in order to get the correct negative camber!
Anyway, my mechanic is going to do my geometry set up himself at a friends garage who has allignment equipment.
I'm very pissed off about this, especially from a garage which were only recently featured in a well known Japanese car magazine.
Greg
The garage said they had found some bolts in their workshop which they fitted to my car and the geometry was now correct.The car felt exactly the same as what it did before, but I gave them the benefit of the doubt. They also told me that their allignment machine did not print out, which i found strange, as i believe all modern allignment equipment provides a printout of before and after settings.
I had some Prodrive springs fitted by my mechanic yesterday, and told him about this problem. He checked my car and said there are 2 sets of bolts on the front for camber, upper and lower. he said the lower bolts are the ones to be adjusted for increasing negative camber, not the top bolts, so what has now transpired is that the garage were trying to adjust the upper bolts, which are smaller, and clearly seemed oblivious to the lower bolts, which were the ones they should have adjusted in order to get the correct negative camber!
Anyway, my mechanic is going to do my geometry set up himself at a friends garage who has allignment equipment.
I'm very pissed off about this, especially from a garage which were only recently featured in a well known Japanese car magazine.
Greg
#2
Scooby Regular
iTrader: (1)
Join Date: Jan 2009
Location: Chavwell Heath, Essex
Posts: 462
Likes: 0
Received 0 Likes
on
0 Posts
Don't always fall for the hype of large established garages. They often become complacent with their workmanship when their customer base increases. This happens far too often for my liking.
#5
Scooby Regular
Join Date: Oct 2003
Location: NW Houston, TX
Posts: 467
Likes: 0
Received 0 Likes
on
0 Posts
Had the same with a well known Newcastle shop that does alignment...
...got it home to find track rod end nut rounded and grease coming out of rubber boot.
On questioning shop said they would highlight any issues like that to customer during/after work...so I must be a liar
...got it home to find track rod end nut rounded and grease coming out of rubber boot.
On questioning shop said they would highlight any issues like that to customer during/after work...so I must be a liar
#7
Scooby Senior
iTrader: (51)
Join Date: Nov 2005
Location: Wherever I park my car, that's my home
Posts: 20,491
Likes: 0
Received 2 Likes
on
2 Posts
I thought there was only one camber bolt per side as standard. That's why I bought top mounts for greater adjustment. I had a similar issue with Kiplings in Bushey Heath nr Watford. I instructed them on how to make the adjustments using the top mounts, and after watching them struggle for 45 minutes they gave up and stated the mounts were seized. I got the car home, un-did all 3 nuts and the tops moved without any dramas. They had given me a printout and the top mounts had 1/4 degree increments marked on them so I finished the adjustment myself
Camber bolts do come in different sizes depending upon the application, but all scoobies use 14mm bolts so I would be surprised if scoobyworld got it wrong.
Camber bolts do come in different sizes depending upon the application, but all scoobies use 14mm bolts so I would be surprised if scoobyworld got it wrong.
Trending Topics
#10
Scooby Regular
Thread Starter
iTrader: (2)
Join Date: Dec 2003
Location: Isleworth, MSOC
Posts: 1,151
Likes: 0
Received 0 Likes
on
0 Posts
Greg
#11
Scooby Regular
iTrader: (52)
I was told that there is a top and bottom bolt on each side. In order to get negative camber, the bottom bolt, the 14mm ones, should be the ones which are adjusted for negative camber, and not the top ones. I'm not too familiar with this unfortunately, so only stating what I have been told by my mechanic, who is deeply knowledgable on impreza's.
Greg
Greg
#12
Scooby Regular
iTrader: (4)
Join Date: Jul 2001
Location: MSOC..........middlesex subaru owners club
Posts: 10,429
Likes: 0
Received 0 Likes
on
0 Posts
well its either power engineering or torque of the devil
i live within 3 miles of them both
but my car goes to dsa in aylesbury
my transit gets serviced by power eng though
and a top job they do
see you sunday greg
i live within 3 miles of them both
but my car goes to dsa in aylesbury
my transit gets serviced by power eng though
and a top job they do
see you sunday greg
#13
Scooby Regular
Thread Starter
iTrader: (2)
Join Date: Dec 2003
Location: Isleworth, MSOC
Posts: 1,151
Likes: 0
Received 0 Likes
on
0 Posts
Thanks prodriverules, appreciated!
Yes, the top bolts are for adjustment, but they are on full negative adjustment already, so to get more negative camber, the eibach or Whiteline bolts are introduced to replace the bottom bolts (or fit adjustable top mounts). This will also increase the track width of the car. I would have thought the garage would have known this, being Subaru specialists???
Yes, the top bolts are for adjustment, but they are on full negative adjustment already, so to get more negative camber, the eibach or Whiteline bolts are introduced to replace the bottom bolts (or fit adjustable top mounts). This will also increase the track width of the car. I would have thought the garage would have known this, being Subaru specialists???
#14
Scooby Regular
iTrader: (52)
Thanks prodriverules, appreciated!
Yes, the top bolts are for adjustment, but they are on full negative adjustment already, so to get more negative camber, the eibach or Whiteline bolts are introduced to replace the bottom bolts (or fit adjustable top mounts). This will also increase the track width of the car. I would have thought the garage would have known this, being Subaru specialists???
Yes, the top bolts are for adjustment, but they are on full negative adjustment already, so to get more negative camber, the eibach or Whiteline bolts are introduced to replace the bottom bolts (or fit adjustable top mounts). This will also increase the track width of the car. I would have thought the garage would have known this, being Subaru specialists???
#15
Scooby Regular
iTrader: (1)
Join Date: Apr 2005
Location: In the Flatlands of Lincolnshire
Posts: 2,892
Likes: 0
Received 0 Likes
on
0 Posts
From what I read on whitelines site, I think. You can put camber adfjusting bolts in the bottom holes for greater adjustment but this is usually done for motorsport. I have whiteline camber bolts in the top holes only and mine adjust fine.
#18
Scooby Regular
Theres a chance they put the bottom bolts in the wrong way round and adjusted them the same as the top ones or they put them in the right way and adjusted them the wrong way, therefore cancelling the top bolts out.
On mine both the top and bottom rears were non adjustable and the fronts had one adjustable bolt (which is a larger hole than the rest) at the top as stated.
If they're the same as the whiteline ones then the peg could have missed the hole and comprressed outside the hole which would then give no adjustment as the bolt would just spin.
Edit: If there were more negative camber then it would be very noticable IMHO, sounds a bit too convinient that there's no print out neither?
On mine both the top and bottom rears were non adjustable and the fronts had one adjustable bolt (which is a larger hole than the rest) at the top as stated.
If they're the same as the whiteline ones then the peg could have missed the hole and comprressed outside the hole which would then give no adjustment as the bolt would just spin.
Edit: If there were more negative camber then it would be very noticable IMHO, sounds a bit too convinient that there's no print out neither?
Last edited by LEUVEN; 14 July 2010 at 11:12 PM.
#19
Scooby Regular
Join Date: Aug 2007
Location: fife scotland
Posts: 88
Likes: 0
Received 0 Likes
on
0 Posts
camber
I thought there was only one camber bolt per side as standard. That's why I bought top mounts for greater adjustment. I had a similar issue with Kiplings in Bushey Heath nr Watford. I instructed them on how to make the adjustments using the top mounts, and after watching them struggle for 45 minutes they gave up and stated the mounts were seized. I got the car home, un-did all 3 nuts and the tops moved without any dramas. They had given me a printout and the top mounts had 1/4 degree increments marked on them so I finished the adjustment myself
Camber bolts do come in different sizes depending upon the application, but all scoobies use 14mm bolts so I would be surprised if scoobyworld got it wrong.
Camber bolts do come in different sizes depending upon the application, but all scoobies use 14mm bolts so I would be surprised if scoobyworld got it wrong.
#20
Hmmm, I've used power engineering a few times for odd bits and pieces and they do try andsell themselves as scooby specialists so you'd expect them to be upto scratch even if they've got 'trainee' mechanics assisting! Although I do think they're a bit pricey for what they offer. Never tried them but hear torque of the devil are pretty good.
Disappointing when a garage gets it wrong!
Disappointing when a garage gets it wrong!
#23
Scooby Regular
iTrader: (5)
Join Date: Oct 2006
Location: Elstree
Posts: 543
Likes: 0
Received 0 Likes
on
0 Posts
They can't do print outs as they use an old style laser tracker, personally I always take my cars to wheels in motion in chesham, they do all the driftworks cars and specialise in custom geometery setups, etc, However Ian is the topman at P.E. as above you may have had the trainees working on your car
Last edited by 786omar; 15 July 2010 at 06:34 PM.
#24
Scooby Regular
iTrader: (25)
Feel for you GREGGYG. Its not nice taking your car somewhere, and them not doing their work right. I hope they havnt done any lasting damage to your car. Its worse when the garage damages your car and then wont accept responability. If you can prove without doubt that they were not able to carry out the work to a satisfactory standard, you have every right to name them for others to be aware of,,,,,, and never to give them your trade again
Thread
Thread Starter
Forum
Replies
Last Post
matt12
ScoobyNet General
64
16 September 2015 09:16 PM
matt12
Engine Management and ECU Remapping
4
14 September 2015 09:36 AM