The Rig

iTrader: (13)

Why is it, only a minor minor minority few of main dealers can give you a jap part number or look up the GC8 chassis codes, whereas my local partco,10-10 APD and Halfords can all look up import parts no bother and get them no problem ?!?!?!?!?!?

dn12345

Dunno mate,

Mine at dealers at moment and thankfully they're getting the parts for me - although I was told they could get in trouble for doing so. I guess if they're seem to 'condone' imports it could **** off Subaru UK.

A load of bollox as surely it's the same company and they're gonna be getting my money for labour etc...

I may be wrong

The Rig

iTrader: (13)

this is it,subaru in chelt say,oooo,no import database here matey,cant do nought,try halfords or subaru in cirencester,then call us back with part number we can order it but if its wrong its cirens fault not ours,but we cant get parts even if we order but maybe we can,try halfords mate !?!?!?

then i call ciren,sweet as a nut, job done etc.

imagine going to tescos in gloucester then one in london and them not selling milk or eggs or crisps etc and being totally useless !!

James Neill

iTrader: (1)

Adams in Aylesbury were cool about servicing my STi 6

scoobyboy

because only a select few dealers have the cd rom with the jap part no.s on,

The Rig

iTrader: (13)

Hence my local tesco selling bread and the london ones NOT !!

utterley stupid,they charge enough,make enough so should ALL be up on imports now as a matter of course !!!!!

wasters

robsw

Tiley of Bristol say 'Subaru UK do not deal with imports' when I first speak to them on the phone. Then they say they have to email Japan to confirm part numbers. Then the parts arrive after a couple of days, if not in stock, and I pick them up, no probs.
But if they are the wrong parts you cannot take them back let alone claim a refund! Is that actually allowed?

Iwan

Bit of advice, don't use those guys.

DaveD

iTrader: (2)

I've managed to get the cambelt of my MY93 WRX changed there no problem. They also sold me some coil packs without hesitation.
Never had a problem with the 3 other Subaru dealers I have bought parts from (appart from one guy I spoke to, who just seemed to be stupid rather than difficult!)
I think it's generally the salesroom people you need to avoid.

stevebt

iTrader: (8)

the dealers told me to take my UK car to someone else as due to a couple of modifications they didnt want to work on it so a jap car is no different

scoobyboy

we just place the order for import parts along with the uk stuff and it all goes to i.m, some times we get told that a certain part isn't in the country and have to wait but generally it all arrives in a couple of days.