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Subaru, you disappoint me - your loyal, devoted customer!

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Old 09 April 2005 | 12:32 PM
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Unhappy Subaru, you disappoint me - your loyal, devoted customer!

My Impreza, carefully driven, carefully serviced by your trusted agents, never modified, never thrashed, never tracked, after 57,500miles the brake pads haven't even worn out! ...... a unique Impreza in this world of RoyBacers!

Anyway, upon your excellent Warranty I have relied for 5 full years - never claiming beyond a new Alarm Unit ........ now, today, I receive the offer to extend my Warranty by another 1 year - with eagerness I opened the bulky letter, lots of enticing adverts fell to the floor ... but I, with Credit Card to hand, only had eyes for the reasonable renewal figure ........

I scanned the letter for the line, and there it was,

"You can extend your cover for just £1233" ............
.
.
.
.
.
.
.
.
.
My deep sleep was interrupted only by the electric shock administered by the Paramedics, kindly called by my wife upon finding me unconscious with the letter by my side.

What are you doing Subaru???? £1233!! Just £1233!!

Now, do these cars blow up in their 6th year?

Has ANYONE re-newed their Warranty? At these figures its practically going to cover most things that could go wrong? Hardly an Insurance Policy then - just a 'Pay Now more than you May Need to Pay Later' Policy?

Subaru Warranty Services ......... YOU ARE A DISGRACE!!

Pete
Old 09 April 2005 | 12:36 PM
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Could'nt agree more Pete Blimy I'm agreeing P.S.Lewis
Old 09 April 2005 | 12:36 PM
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drop in the ocean for a rich fella like you surely?

now you know what will happen if you don't take it don't you?

KA-BOOM dead engine

oh the dilema
Old 09 April 2005 | 12:39 PM
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Like you said "Hardly an insurance policy", that's just the problem, it's an insurance policy, probably nothing to do with Subaru themselve's, just some thieving multi national insurance company out to get all they can out of you.
Old 09 April 2005 | 12:43 PM
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i seem to remember you replacing your brake pads pete.
Old 09 April 2005 | 12:45 PM
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Originally Posted by pslewis
At these figures its practically going to cover most things that could go wrong? Hardly an Insurance Policy then - just a 'Pay Now more than you May Need to Pay Later' Policy?

Pete

Exactly!!!
Old 09 April 2005 | 12:49 PM
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John - no never replaced the pads, talked about it when my Dealer said they would need replacing 'soon' (18 months ago) ...... but, been awaiting the squeal that hasn't happened yet???

Of course, if my engine goes KA-BOOM as hinted, I will have been wise to have paid the money over .......................... but, on the balance of probabilities, will it??

My worry is that the Warranty Services know something I don't ......... and my particular year model has a major fault and WILL let go in its 6th year??!!

Pete
Old 09 April 2005 | 12:57 PM
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Mine was 400 quid, needless to say the letter hit the bin
Old 09 April 2005 | 12:59 PM
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Originally Posted by pslewis

My worry is that the Warranty Services know something I don't ......... and my particular year model has a major fault and WILL let go in its 6th year??!!

Pete
Now that's just paranoid talk. You said yourself in another thread that an example such as yours should last 10 years no probs!

Tell em where to stick their extortionate extended warranty and enjoy the car, just continue to look after it and all should be well.

NS04

*insert PSLewis 6 year auto MAF failure bug*
*End program*
Old 09 April 2005 | 01:04 PM
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Originally Posted by New_scooby_04
*insert PSLewis 6 year auto MAF failure bug*
*End program*

Don't even JOKE about it!!!!!



Pete
Old 09 April 2005 | 01:04 PM
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[QUOTE=pslewis]My Impreza, carefully driven, carefully serviced by your trusted agents, never modified, never thrashed, never tracked, after 57,500miles the brake pads haven't even worn out! ...... a unique Impreza in this world of RoyBacers!

A Unique Impreza or a waste of an Impreza

Not even worn the pads out!?! Maybe should get yourself a Metro??
Old 09 April 2005 | 01:07 PM
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I was taught that each time you use your brakes you are changing the energy you have paid good money for; into heating up the discs NOT powering the car!!!

I drive properly ...... with mechanical sympathy ....... and I enjoy the Impreza's Performance now and again - but I ain't no RoyBacer (I draw the line at driving like a dick at all times!)

Pete
Old 09 April 2005 | 01:47 PM
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Originally Posted by pslewis
Don't even JOKE about it!!!!!



Pete
Pete, don't sweat it! A failing Maf is usually very obvious! If you're really worried buy a knocklink and that'll warn you of anything nasty happening to the engine.

Regards,

NS04 - MY99, one prev owner, minimal mods and driven sensibly with mechanical sympathy....never owned a cap!!! EVER!!!

BUT

GOLD WHEELS!!!!!!
Old 09 April 2005 | 01:50 PM
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It's a form of insurance, premiums are calculated on balance of risk. To want to charge £1233 means on of two things (or combination of):
1) High chance of unreliability of impreza's
2) High cost to fix when they do go wrong.

If something bad did go wrong, it's gotta cost more than £1233 to be worth taking out the policy. If something doesn't go wrong but does next year then the fix needs to exceed £2466 to justify it etc.

Now a big job may occur every now and again to justfiy it, but to happen EVERY year would be rather unlucky.

I wouldn't bother. You treat the car ok, have it regulary serviced, know the car etc.

However, if you've not used much in the way of brake pads (cheap) then I assume you've done a lot of engine braking which is less mechanically sympathetic. Either that or you don't do a lot of slowing down
Old 09 April 2005 | 01:50 PM
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Yep I thought the same

£1223 for just 1 YEAR



There are other options see the threads below


HERE


or here

here

Tony
Old 09 April 2005 | 02:47 PM
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I booked my car in at the dealers this morning for it's 2 year/20,000 service and was speaking to the service manager who I know. He told me that since the prices went up they haven't sold 1 warranty. Be thankful you don't own an Isuzu, he told me that the renewal for Isuzu warranty is £3500

I'm sure the story will be the same at the majority of dealers, but he said that Subaru are fed up of getting stiffed by people modifying their cars, blowing them up, then returning them to standard to claim off the warranty.

They are currently replacing the third P1 engine for 1 customer who they know does exactly that!!

I suppose they are the ones knacking it up for the rest of us, but I guess Subaru may have to rethink their prices if no-one is buying them as I'm sure they still make a profit from the majority of owners who never claim.

Andy

Last edited by teknobod; 09 April 2005 at 02:49 PM.
Old 09 April 2005 | 02:53 PM
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Originally Posted by teknobod
I'm sure the story will be the same at the majority of dealers, but he said that Subaru are fed up of getting stiffed by people modifying their cars, blowing them up, then returning them to standard to claim off the warranty.
I'm sure there are a few on here doing just that, whether they admit it here or not.
Old 09 April 2005 | 02:57 PM
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Originally Posted by Dracoro

However, if you've not used much in the way of brake pads (cheap) then I assume you've done a lot of engine braking which is less mechanically sympathetic. Either that or you don't do a lot of slowing down
More likley Pete never goes over 30..............hes a mature driver now you know.

Wouldn't it be possible to buy a cheaper warranty elsewhere?
Old 09 April 2005 | 03:35 PM
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I certainly think that plenty on here mod their cars, blow them up, then claim!!

Making it impossible for us 'honest' folk to get a decent crack of the whip!!

Pete

That said, I don't see many Isuzu owners modding their cars and they have rocketed up in price!

Is it Subaru just trying it on to line their pockets?? After all, one mug caught on £1233 is equal to 4 cute buyers saying no to a £300 fee!!

Last edited by pslewis; 09 April 2005 at 03:39 PM.
Old 09 April 2005 | 04:31 PM
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waaa waaa weee warrr 1223!!!

that is unbelieveable!
Old 09 April 2005 | 05:41 PM
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i blame new labour
Old 09 April 2005 | 06:28 PM
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Had it been a new tax from Labour to pay for those worse off than oneself, then - indeed - they would have my business!!

Pete
Old 09 April 2005 | 06:39 PM
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may be they could put your money towards another war ,who could we go up against next
Old 09 April 2005 | 07:50 PM
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Originally Posted by pslewis
(I draw the line at driving like a dick at all times!)

Pete
Shame you cross that line almost every time you post
Old 10 April 2005 | 01:22 AM
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you are bang on the point where your MAF will be on its last legs Pete, do yourself a favour and replace it, its only £77 and should be considered a 50K miles service replacement item on MY99/00 Impreza's IMHO. I think a lot of waranty claims and therefore the bump up in prices are down to the MY99/00 MAF being fragile.
Old 11 April 2005 | 05:49 PM
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i thought you had a mazda mx5 now pete?
Old 11 April 2005 | 06:03 PM
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Originally Posted by johnfelstead
you are bang on the point where your MAF will be on its last legs Pete, do yourself a favour and replace it, its only £77 and should be considered a 50K miles service replacement item on MY99/00 Impreza's IMHO. I think a lot of waranty claims and therefore the bump up in prices are down to the MY99/00 MAF being fragile.
How much labour time does it take to change?
My MY99 has just had its 87.5k service (actual mileage 66k) so I will probably get it done and make the 90k a HUGE bill (I'll need brake pads all round as well as the camblet change and all the fluids)
Old 11 April 2005 | 06:06 PM
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10 minutes tops, i could do it in under 5 taking it easy.
Old 11 April 2005 | 06:16 PM
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Originally Posted by johnfelstead
10 minutes tops, i could do it in under 5 taking it easy.

even a muppet like me managed to do the swap in about 10 mins

took me about 3 hours to find a shop that sold the security torx bits though
Old 11 April 2005 | 06:22 PM
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you can undo them with a pair of pliers or mole grips usually, they arent too tight.


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