scooby-new

Lancaster Subaru Sevenoaks supplied me with a used "proven" car with the boot full of water. I asked about this and was told it was from valeting and they promised to remove it! Well they didn't and it turned out the car leaked from the indicator cluster- seals not too good I think. They said they'd fixed it but they hadnt so my scoob leaks like hell.

[Edited by scooby-new - 3/9/2003 3:48:12 PM]

ianmiller999

I appoligies if the pictures do not work, I was told they should work if I use this code.

Anyway I would just like to show you some poor repair work done by my local subaru dealership. The car went in for a leak, we were told it was repaired. Picture 1 shows the repair work done. Picture 2 shows car boot a couple of days after repair work done. Still leaking!!!!!
Has anybody else experienced problems like this?




[Edited by ianmiller999 - 2/28/2003 10:01:11 PM]

pslewis

Cant see any piccies M8!!

Pete

ianmiller999

Sorry I put .jpg instead of .JPG they should be there now

Alas

Not sticking up for them but a leak has got to be the most difficult thing to repair. Had one on a previous car that the dealer said he'd fixed. Started leaking again so he tried again. When I went to collect the car he put a high pressure hose on the area & success - no leak. Got in and drove away only to find a puddle the next morning. Seems like the driving of the car had started it again. In the end he did fix it after 2 goes but I could'nt blame him. Only charged me for the first visit too.
Good luck anyway.
Alasdair

ianmiller999

I cant believe this has had 10 views and only 1 reply other than me. Does anybody have any views on this? What should we do?

ianmiller999

What bus me most is they said they were going to take the spoiler off and put a new gromit in but they didnt they just used this black paste around the wrong bit.

pslewis

Tell them to re-do it and ask for compensation (if you are out of pocket on something, like petrol for return visit) a free courtesy car AND an item of goodwill, like a model Impreza or Mug or something!!

Also, the leak fixed of course!!

Pete

ianmiller999

Last time we had a courtesy car it ran out of petrol within 4 miles. The petrol light only came on 1 mile before it ran out (Never by a Matiz). Do you reckon they'll give us the new sti demo instead? (I wish)

ianmiller999

Are we allowed to name dealerships?

ianmiller999

I would like to thank my dealership for giving us the keys to the STI as compensation for the trouble. As you can probably tell i enjoyed it by the grin on my face(right)

buff

ianmiller999
do the light cluster yourself,i had a boot full of water,searched scoobynet for info(very helpfull)and done mine in about an hour.
bone dry...sorted