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-   -   Shoddy Dealer Repairs (https://www.scoobynet.com/scoobynet-general-1/182710-shoddy-dealer-repairs.html)

scooby-new 03 January 2003 07:21 AM

Lancaster Subaru Sevenoaks supplied me with a used "proven" car with the boot full of water. I asked about this and was told it was from valeting and they promised to remove it! Well they didn't and it turned out the car leaked from the indicator cluster- seals not too good I think. They said they'd fixed it but they hadnt so my scoob leaks like hell.

[Edited by scooby-new - 3/9/2003 3:48:12 PM]

ianmiller999 28 February 2003 09:57 PM

I appoligies if the pictures do not work, I was told they should work if I use this code.

Anyway I would just like to show you some poor repair work done by my local subaru dealership. The car went in for a leak, we were told it was repaired. Picture 1 shows the repair work done. Picture 2 shows car boot a couple of days after repair work done. Still leaking!!!!!
Has anybody else experienced problems like this?

http://www.millerfamily99.pwp.blueyo...o.uk/boot2.JPG
http://www.millerfamily99.pwp.blueyo...o.uk/boot1.JPG

[Edited by ianmiller999 - 2/28/2003 10:01:11 PM]

pslewis 28 February 2003 09:58 PM

Cant see any piccies M8!! :(

Pete

ianmiller999 28 February 2003 10:02 PM

Sorry I put .jpg instead of .JPG they should be there now

Alas 28 February 2003 10:12 PM

Not sticking up for them but a leak has got to be the most difficult thing to repair. Had one on a previous car that the dealer said he'd fixed. Started leaking again so he tried again. When I went to collect the car he put a high pressure hose on the area & success - no leak. Got in and drove away only to find a puddle the next morning. Seems like the driving of the car had started it again. In the end he did fix it after 2 goes but I could'nt blame him. Only charged me for the first visit too.
Good luck anyway.
Alasdair

ianmiller999 28 February 2003 10:13 PM

I cant believe this has had 10 views and only 1 reply other than me. Does anybody have any views on this? What should we do?

ianmiller999 28 February 2003 10:14 PM

What bus me most is they said they were going to take the spoiler off and put a new gromit in but they didnt they just used this black paste around the wrong bit.

pslewis 28 February 2003 10:27 PM

Tell them to re-do it and ask for compensation (if you are out of pocket on something, like petrol for return visit) a free courtesy car AND an item of goodwill, like a model Impreza or Mug or something!!

Also, the leak fixed of course!!

Pete

ianmiller999 28 February 2003 10:31 PM

Last time we had a courtesy car it ran out of petrol within 4 miles. The petrol light only came on 1 mile before it ran out (Never by a Matiz). Do you reckon they'll give us the new sti demo instead? (I wish)

ianmiller999 01 March 2003 06:14 PM

Are we allowed to name dealerships?

ianmiller999 09 March 2003 12:53 PM

I would like to thank my dealership for giving us the keys to the STI as compensation for the trouble. As you can probably tell i enjoyed it by the grin on my face(right)
http://www.millerfamily99.pwp.blueyonder.co.uk/STI2.JPG

buff 09 March 2003 01:05 PM

ianmiller999
do the light cluster yourself,i had a boot full of water,searched scoobynet for info(very helpfull)and done mine in about an hour.
bone dry...sorted


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