Ajax

Parallel Import and warrantee
Do I have to have the car serviced at a Subaru dealership to keep it under warrantee, if not does the VAT registered garage claim under the warrant or do I have to do this.

Ajax

chrisj1260:
That sounds positive
I did not want the Subaru dealership taking revenge on me for not buying a uk model i.e. charging me over the top and telling me silly storeys about incompatibility.

I take it that most garages don’t see the wrx impreza as a problem to service, it’s just like any other make car to them.

chrisj1260

Yes but be very carefull as subaru only use mobil 1 10/40 and the warrenty can be voyded if not used is it a grey by the way ..... chris

chrisp

Subaru UK actaully recommend Shell Helix but I think they allow the use of Mobil one 5/40

Ian E

iTrader: (1)

If its a new EU supplied Subaru I'd have thought you'd definitely need to get it done at a main dealer for the warranty to be valid?

Not all Scoob dealers will rip you off. Up to now I've used FR Pulleyn at York. There are so many parallel imports about now that the dealers would be stupid to turn away servicing work on 'em.

chrisp

Parallel import suggests to me its coming from Europe, probably from Belgium or Holland ???

chrisj1260

yes to reg the car with IM you need the original bill of sale from the supplying dealer and copy of cetificate of conformaty and original reg doc with all the relivant no,s on it it i right ball ach i no i tryed and faild due to my car coming from cypress.chris

chrisp

Yep Cypriot cars are no classed as EU cars and anything outside the EU is classed as a grey import and therefore has no pan european warranty. Becareful a lot of car supermarkets seem to be selling Cypriot cars and peopel find out they have no manufacturers warranty. You definitely need to have the EU COC (certificate of conformity)

chrisj1260

due to new ruleings about forcing you to go to main dealers you can in the first year take it to any vat reg garage for sevicing if the manufacturer does not say this then they are telling pokies
its an eu ruleing .........chris

Ajax

chrisj1260:
Its coming from Holland

chrisj1260

Things should be fine then but make sure you get the bill of sale from your supplyer they dont like giving them to you .... who is your supplying dealer because they might reg it for you ........ chris

chrisp

Yep the first year is a pan european warranty so as long as the sevice schedule is followed and done by a knowledge garage and authorised parts are used you should be okay. On a UK car years 2 and 3 given by Subaru UK and nothing to do with peuropean warrnaty and they say it must be service by one of their agents to keep the warranty, if you take it elsewhere they can void your warranty. Not sure about EU imports as they use to only have 1 year warrnaty but some now have 3 years warranties I guess it the same and they must be service by a Subaru agent in the UK.

Heard a rumour this is changing either in 2003 or 2004 to allow it to be serviced anywhere and the manufacturer has to live with it. Should be interesting as I can see a few problems in the future.

Ajax

Thank you all
chrisj1260
chrisp
Ian E

That sorted that out, soon I will have nothing to worry about
Such a wealth of knowledge

Well done.....

chrisp

Just glad I have a grey import, I can mod it and get it serviced and fixed where I want. Just means it comes out of my pocket when things go worng.

As someone once told me when things go wrong its an opportunity to upgrade the broken bit so it wont break again (hopefully ). So why do I have loads of perfectly good bits which have been replaced .

chrisj1260

Yes all the rulles are changing about where you get the sevicing done adn the new cars come with 2 years + 1 year insurance warrenty because its a insurance policy then they got you by the bitts but then again it is still forcing you to go to a certain place and pay a high price e.g

15000k sevice subaru 198
specalist sevice 120

chrisj1260

Yes mines cypriot but jdm spec but no wash wipe so i do what i want with it but if it brakes then ive got a couple of imports to go at so no worries ..........enjoy your new car when it comes ...............................chris

Ajax

chrisj1260:
I will enjoy it when it comes, hate the waiting but it is giving me time to save the pennies.

Will I notice much difference going from my old Rover 216GLS to a 2.0ltr turbo impreza wrx.

I do hope so

chrisp

LOL yep like going from impulse power to warp 9 captain

Ajax

Can’t wait to see my wife drive it
Captain Janeway herself, mind u never saw her reverse the enterprise on Startrek anyway

chrisj1260

My wife wont drive the impreza finds it too intimadating she likes
her FTO.....................CHRIS

Ajax

chrisj1260
is that cos' other drivers intimadate her or she can intimadate better in her FTO

chrisj1260

No she just thinks the scoobs too fast 4000 rpm and bang hear we go .....................chris

Ajax

ic

logiclee

ChrisP,

If I recall correctly from November 2001 all EU cars had to come with TWO YEARS pan European warrenty as a minimum.

I know my Dutch imported Alfa does, got two years Manufactures and two years dealer warrenty and saved £6500 on UK list price.

Lee

Pete Croney

I heard that all cars sold in Europe after Oct 2002 had to have a minimum of 2 years manufacturer warranty. Some manufacturers (Toyota and Honda) have gone straight to 3 years manufacturer warranty and I have heard that Subaru have done the same.

Official importers have only been able to insist that you have your car serviced at their dealers/agents, during the period of the warranty which they supply.

I am trying to confirm whether Subaru are now 2 years or 3 years.

chrisj1260

If its like mine then subaru wont do the warrenty work and the vat reg garage who do the work usually claim you should not have to pay up front ............................. cheers chris

p.s where is it coming from

[Edited by chrisj1260 - 1/4/2003 7:40:50 PM]

chrisp

You register the car with Subaru Uk (international motors) from then on its on the Subaru UK computer and you take it in as usual. You may find that certain stuff thats done no problem on UK cars may not be done unless authorised by the Subaru importer of the country you brought it from. The warranty is pan-european so they cant refuse to look after it unless you have broke the rules of the warranty and servicing and modifications.

[Edited by chrisp - 1/4/2003 7:47:58 PM]

chrisp

Cheers Lee, I dont have any warranty to worry about and they seem to keep changing their minds . Probably change again soon as well, yes ?

[Edited by chrisp - 1/5/2003 3:02:03 PM]