Jamescsti

I've just had an email from Vodafone stating they are increasing monthly prices, its by no more than 49p per month but surely when I take out a contract the price is fixed for the period?
I could understand if the rise was due to vat but it is not tax related.
Does anyone know if this is.a breach of contract?
I seem to remember another network doing this and as a result a lot of customers got a get out clause?

SPEN555

I just heard about this n would be interested to know as I have just started a contract with them. If they r banging 49p on mine then they can fo.

davyboy

Have you actually read your contract?

peter zippy reid

iTrader: (25)

i got the email aswell they are putting the 49p on because some peoples contracts are say like mine £33.01 so they are rounding it up to the nearest 50p why not take the 1p off

Tidgy

if they change there price they are breakign the contract you can cancel.

if they give you any trouble give offcom a ring and they will help.

peter zippy reid

iTrader: (25)

im sure in my contract they can change it is the give me so many days notice

Funkii Munkii

LOL got the text also

My employers always cover my bill so no skin off my nose but it is a facking liberty, they make you sign up for 24 months and 15 months in you get an increase.

I dont even know where my contract is but surely the whole idea of the contract is to tie you into a term for an agreed price giving you X amount of minutes,texts,data, if you want to leave you have to pay the remainder of the contract.

Even if potential price increases are in the small print what is the point of having a contract if they can do that, it hardly leans towards the customer does it.

Maybe when my next one comes up I'll send them a contract telling them I can leave as long as I give them 2 weeks notice, I'm sure they wouldn't agree

RobsyUK

iTrader: (2)

The small print probably says that they can increase at any time but if so you can cancil.

Wish

iTrader: (2)

I have just updated my sons contract on my business account to get him a blackberry on a 24 month contract less than 2 weeks ago. I won't be too pleased if they increase the tariff.

Although in the grand scheme of things is 49p really anything to worry about ?
The tariffs are too cheap to start with ;-)

bigsinky

that's not the point. ******* rip off britain yet again. they should be lowering tariffs not making them more expensive ffs.

GlesgaKiss

So buying Voda shares were a good plan afterall.

F*ck you Neil, that's libel. Or something. Either way I'll tell the management to hunt your pikey **** down. With my 0.0000001% of the company I have that kind of clout.

s70rjw

iTrader: (2)

After trying to get through to the right department via their switchboard on Tuesday, I'd take the opportunity to go elsewhere. I tried to e mail however the "confirm e mail" box is 1 digit smaller than the "e mail address" box, so that's impossible too. Great ploy to reduce complaints. Just avoid Virgin Media, their phone support is even worse......

Spoon

Ideal time to ask for something for the price increase. Ring on a Saturday morning and you should usually get someone from this country you can understand, well, someone Welsh. Choose the 'Are you thinking of leaving us' option for retentions.

Pick something like free 100 MMS/month or free 0800, 0845, 0870 numbers, or both, and tell them you'd like them adding to your account free of charge.

Just accepting it without challenging it is a mugs game.

davyboy

Before you do anything, you need to read the small print of the contract you signed. Of course, you did read it and keep a copy........right?

Spoon

No, you ring and stop being a whinging pónce.

Spoon

For Lycra Lenny; As it is a charge it'll be a 14 day notice.

7.

Changing charges and terms
a.

We may occasionally change or introduce new charges. If we believe any change in our charges will not disadvantage you, we may include it without telling you. However, if we increase our charges, we’ll give you at least 14 days’ notice.
b.

We may change or withdraw services at any time and we may change or introduce new terms to this agreement at any time. If we do, we’ll give you at least 30 days’ notice of these changes. If these changes are to your significant disadvantage, you may have a right to end this agreement under clause 11b and we’ll tell you if you do.
c.

We may need to change your phone number or other number. We will let you know if this is the case.

davyboy

Not so much Lycra lately. Back to being a race winner with an engine!

Even so, 49p. Is it worth the effort. You could probably spend the same amount of time actually making a difference to your bills.

Spoon

Maybe the guys moaning could tell you. Personally I've not had the increase message yet and won't react to it if I do, as I can't add anymore to my account but demand someone answers the phone for me.

So it is engine power this month? I thought we hadn't had a gay thread for a while, backed up by Lycra Linda.

davyboy

Engine power until it slams me on the floor again.

In fact I have another 4 stroke. And a helmet cam to record my victories.

About time we had a thread about leg shaving.......

Spoon

Victories in Junior or Senior don't count though. An ex-schoolboy motocrosser can win with 32 seconds to spare. Expert wins are where it's at.

davyboy

They count when you are nearly 40 and have thought of giving up due to injuries.

I'm doing all I can to avoid being an expert again!

Spoon

If it makes you feel better.

Maybe get Vodafone to sponsor you. (see what I did there to keep the thread on topic?).

davyboy

Makes me feel great!

Vodafone are evil, well their sales staff are anyway. We need wild thread swings, this place is as dull as **** now!

Spoon

No matter what is done it can't return to the way it was. The entire country is scared to say what it thinks in case they offend someone and it spirals out of control to the point a jail sentence is likely. It is absolutely pathetic now and being somebody with a personality is akin to torture on a daily basis.

I blame Vodafone.