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nat west all day long jusy done me a superb deal 1.75% above boe rate fixed for 5 years 199.00 fee, customer service is second to none , oh and i left santander to go to nat west for everything , got stitched up once to often, for charges , we are overpaying by 500 per month though nat west love me lol , phoned me today on mobile as promised to rearange mortage and threw in a 0% on all purchases for 6months credit card , told em i would spend 1200quid on xmas then please take 200pounds per month from overpayments to pay it back , no problem sir card is in the post
Last edited by madscoob; 16 November 2010 at 11:13 PM.
Be a bit wary of Santander, they had a right slating on Watchdog
Customer service is supposed to be NIL
I will agree with that thay are more than useless and are losing customers in the thousands, they have NO customer service at all and you can never get through to them to talk about something if you have a problem.
I just re-mortgaged with Bank of Ireland (formerly known as Bristol & West) they been good for me & currently at a variable 2.99% & in conjuction with the Bank of England at 0.5%.
I will agree with that thay are more than useless and are losing customers in the thousands, they have NO customer service at all and you can never get through to them to talk about something if you have a problem.
I would go with someone else TBH
Our business account is with Santander and they are shocking. Decent deals but when I go into my local branch knowone will talk to me as it's a business account and they don't deal with them accounts.
I just re-mortgaged with Bank of Ireland (formerly known as Bristol & West, now known as the Bankrupt Bank of Ireland) they been good for me & currently at a variable 2.99% & in conjuction with the Bank of England at 0.5%.