Ticketmaster & other ticket sites
29 October 2010, 11:38 AM
#1
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Ticketmaster & other ticket sites
Absoloute shambles, GRRR
Spent two and a half hours this morning trying to get tickets for her indoorsu know the TT concert
8 windows open on 2 pc's
Ticketmaster fell over at 9:00
Seetickets shortly after
Lost count of the amount of times i had tickets, but the service timed out,
or the wrong f*king verb was used in the request???
FFS these sites must know what the demand is going to be like, so why dont they gear up for it?
Ticketmaster had the gall to disable my access as it reckoned i was trying to spam it, as id requested a page refresh so often
She managed to obtain 2 tickets in the end, via one of her friends
bah humbug!!!
mart
Spent two and a half hours this morning trying to get tickets for her indoorsu know the TT concert
8 windows open on 2 pc's
Ticketmaster fell over at 9:00
Seetickets shortly after
Lost count of the amount of times i had tickets, but the service timed out,
or the wrong f*king verb was used in the request???
FFS these sites must know what the demand is going to be like, so why dont they gear up for it?
Ticketmaster had the gall to disable my access as it reckoned i was trying to spam it, as id requested a page refresh so often
She managed to obtain 2 tickets in the end, via one of her friends
bah humbug!!!
mart
29 October 2010, 11:48 AM
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In all seriousness what would you suggest these companies do in order to gear up for it?
They could chuck a huge amount of hardware, software and net connectivity at the issue to cater for the demand, but the huge cost of that cannot be justified given this sort of demand only happens once in a blue moon.
They could chuck a huge amount of hardware, software and net connectivity at the issue to cater for the demand, but the huge cost of that cannot be justified given this sort of demand only happens once in a blue moon.
29 October 2010, 11:56 AM
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It's a difficult position for Ticketmaster (and the other sites).
There's probably a few times each year they need silly amounts of capacity (eg this morning). The rest of the year it would be sitting around un-used.
I guess they could make of use of some elastic cloud computing (eg Amazon EC2) but it's a big headache.
There's probably a few times each year they need silly amounts of capacity (eg this morning). The rest of the year it would be sitting around un-used.
I guess they could make of use of some elastic cloud computing (eg Amazon EC2) but it's a big headache.
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29 October 2010, 12:12 PM
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I have personally never had a problem with Ticketmaster or SEE for buying tickets.
Last time I used them they sold out Wembley in 45 mins and yet I had my tickets within two minutes of the sale starting at 9am. And that was using a mobile dongle.
Last time I used them they sold out Wembley in 45 mins and yet I had my tickets within two minutes of the sale starting at 9am. And that was using a mobile dongle.
29 October 2010, 12:12 PM
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If it was just TM, then fine i agree, but there were 4 big company's all
involved in this. all 4 couldnt see the demand comming?
BT must have made a killing this morning
Mart
involved in this. all 4 couldnt see the demand comming?
BT must have made a killing this morning
Mart
29 October 2010, 12:15 PM
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it's the new TOP500 computer in China. 2.5 petaflops of processing power. pops up just before the new list is published. odd that.
29 October 2010, 12:38 PM
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29 October 2010, 01:06 PM
#17
I used SeeTickets last year for Glastonbury tickets, it wasn't the smoothest of transactions as you wasn't 100% sure that the request had been succesful and had to wait 24hrs for confirmation.
Going to see Roger Waters do the Wall at the O2 in May, tickets have been booked since May.
Going to see Roger Waters do the Wall at the O2 in May, tickets have been booked since May.
29 October 2010, 02:32 PM
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Easy things such as:
When your in the "Queue" keep you in the queue, and not refresh it every 20 secs, which meant you were kicked off!!!
When you get to the order page, complete your order, or hold until you can, not give verb parse sql syntax hyper crap rubbish and then lock up
If your site cant cope, say so, rather than blaming everything else for your inability to cope with demand.
simple things, that go a long way
Mart
29 October 2010, 06:01 PM
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Easy things such as:
When your in the "Queue" keep you in the queue, and not refresh it every 20 secs, which meant you were kicked off!!!
When you get to the order page, complete your order, or hold until you can, not give verb parse sql syntax hyper crap rubbish and then lock up
If your site cant cope, say so, rather than blaming everything else for your inability to cope with demand.
simple things, that go a long way
Mart
When your in the "Queue" keep you in the queue, and not refresh it every 20 secs, which meant you were kicked off!!!
When you get to the order page, complete your order, or hold until you can, not give verb parse sql syntax hyper crap rubbish and then lock up
If your site cant cope, say so, rather than blaming everything else for your inability to cope with demand.
simple things, that go a long way
Mart
Who else have they blamed?
29 October 2010, 09:40 PM
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Easy things such as:
When your in the "Queue" keep you in the queue, and not refresh it every 20 secs, which meant you were kicked off!!!
When you get to the order page, complete your order, or hold until you can, not give verb parse sql syntax hyper crap rubbish and then lock up
If your site cant cope, say so, rather than blaming everything else for your inability to cope with demand.
simple things, that go a long way
Mart
When your in the "Queue" keep you in the queue, and not refresh it every 20 secs, which meant you were kicked off!!!
When you get to the order page, complete your order, or hold until you can, not give verb parse sql syntax hyper crap rubbish and then lock up
If your site cant cope, say so, rather than blaming everything else for your inability to cope with demand.
simple things, that go a long way
Mart
29 October 2010, 11:43 PM
#23
Absoloute shambles, GRRR
Spent two and a half hours this morning trying to get tickets for her indoorsu know the TT concert
8 windows open on 2 pc's
Ticketmaster fell over at 9:00
Seetickets shortly after
Lost count of the amount of times i had tickets, but the service timed out,
or the wrong f*king verb was used in the request???
FFS these sites must know what the demand is going to be like, so why dont they gear up for it?
Ticketmaster had the gall to disable my access as it reckoned i was trying to spam it, as id requested a page refresh so often
She managed to obtain 2 tickets in the end, via one of her friends
bah humbug!!!
mart
Spent two and a half hours this morning trying to get tickets for her indoorsu know the TT concert
8 windows open on 2 pc's
Ticketmaster fell over at 9:00
Seetickets shortly after
Lost count of the amount of times i had tickets, but the service timed out,
or the wrong f*king verb was used in the request???
FFS these sites must know what the demand is going to be like, so why dont they gear up for it?
Ticketmaster had the gall to disable my access as it reckoned i was trying to spam it, as id requested a page refresh so often
She managed to obtain 2 tickets in the end, via one of her friends
bah humbug!!!
mart
Now I am getting a few adjectives and nouns from the other half!!!
Useless Barsteward for one - which I think is a bit out of sorts.
Never wanted to go anyway so
to my wife.
30 October 2010, 07:32 AM
#24
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My sis-in-law was on the computer from about 9am trying to get tickets (for her 21 year old son!) and finally got them about 5pm. After calling me to see if it was just here computer on the blink. We both had the same issues as above when trying to buy. Poor show I thought. It wouldn't cost much to add some more 'oomph' in whatever physical capacity they were short in the IT dept. How much is a new server? B*g all in terms of the profits they make I'll bet.
Dave
Dave
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