paulwrxboro

Asked about returning a satnav back this morning the atitude on the woman because the 1 year guarentee runs out tomorow was unbeleveable told me to come back with the satnav the lead and the bracket (fair enough) so i take them in tonight and get 2 right goons giving me the third degree "we have been on the internet and we need the cd the booklet and the box" i normaly would throw this stuf in the bin when i get home but it was stuck in a cubard from last year so i went back and they still give me crap about returning it when i had lost my temper and said im sick of all this **** just give me another satnav they said "well we have to be carefull who we give our satnavs to" WTF i honestly felt like when they give me the new one opening the box up and bouncing it of the wall then stamping all over it and saying "yeah thanks"

They made me feel like a criminal or **** for no reson at all, i am in there every week with work and am always polite to them and others
funny thing is i returned 2 falty boiler stats £50 each with not a problem but god forbid a £75 satnav

The Zohan

Well that sucks, perhaps they are better off being called screw-you direct!

dpb

To be fair Screwfix would , for me , be in the top 20 least likely places in the universe to go looking for a satnav

paulwrxboro

i was skint needed a satnav and it was on offer

magepaster

iTrader: (2)

If you were skint how could you afford to drive far enough to need directions?

paulwrxboro

now thats a whole different story

DYK

well you got reports of people driving vehicles to cliff edges because the sat nav told them too,health and safety you see....If your fooking dumb enough to follow a sat nav along some farm track and off a cliff then **** off... not saying that you are but,i not getting the jist of peoples brain power today with sat navs...

paulwrxboro

yeah when you put france in people dont drive into the sea at dover

in my job i visit 3-4 jobs a day its so easy to put a post code in instead of reading and planing maps/a2z , must save me an hour a day easy

what would scooby do

I thought that pizza was more popular than that

paulwrxboro

it probably is round you house fat ****

alcazar

iTrader: (2)

The only times I've needed to return stuff, I've been treated with respect, apologised to about the standard of the stuff I've had to return, etc, and the whole thing was dealt with quickly.

Mind, it WAS pre-the warehouses, it was all done on the phone/post.

coolangatta

I'm sure this type of outlet get plenty of 'chancers' wanting a refund/new kit a day or two short of the guarantee period. Not too surprising that they ask for the goods to be returned 'as purchased' is it?

OP's spellin iz dridfull on this occasion, IMHO etc., etc.

paulwrxboro

FIRST OF ALL I DONT CARE MY SPELLING IS ****, GET A LIFE YOU SAD ****ER

Took the second one back today with no problem
manager said "whats the problem?"
i said "it cant find its way out the carpark"
he said "give him a refund" ...result
took the money and got a tomtom

coolangatta

Thanks for the very sensible advice

Lisawrx

iTrader: (1)

At least it all worked out in the end.

Stores do have to be careful, as alot of dodgy refund attempts go on, but the way they dealt with you seems harsh. I would say, don't write them off completely as service often varies store to store, or even person to person (speaking generally).