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F**king POS Sky+ Box keeps crashing

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Old 02 June 2009, 09:43 PM
  #1  
CrisPDuk
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Angry F**king POS Sky+ Box keeps crashing

When we are watching something we've recorded before it's finished

Why
Old 02 June 2009, 09:48 PM
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madcyril
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lol dunno mine keeps crashing too pain in the fooking ****
Old 02 June 2009, 09:49 PM
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Timwinner
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Can you do a software update in Sky boxes? How old is your box?
Old 02 June 2009, 10:08 PM
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Dan Gleebits
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hold down the BACK UP button on the box (NOT ON THE REMOTE) keep holding it, and power down .. keep holding it.. wait few seconds.. keep holding it.. power up.. keep holding untill FOUR LIGHTS appear on front of box, and message appears on screen about software download/ten mins.. let go of BACK UP button.


*this may or may not help but it reboots the system for you.
Old 02 June 2009, 10:11 PM
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madcyril
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[quote=Dan Gleebits;8741403]hold down the BACK UP button on the box (NOT ON THE REMOTE) keep holding it, and power down .. keep holding it.. wait few seconds.. keep holding it.. power up.. keep holding untill FOUR LIGHTS appear on front of box, and message appears on screen about software download/ten mins.. let go of BACK UP button.


*this may or may not help but it reboots the system for you.[/quot

i turn it off at the wall then wait then turn it bk on works sometimes
Old 02 June 2009, 10:14 PM
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Dan Gleebits
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Yeah, but thats what the feejits at the call centre get you to do..

the one I said to do is an engineer fix.
Old 02 June 2009, 10:17 PM
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b 11omo
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mine was like that and i rang them up and said cancel they then said nowe will send someone out and change them for free so try that
Old 03 June 2009, 07:48 AM
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wrx300scooby
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Was having loads of trouble with mine, switched it off and left it 24hours. Now working perfectly
Old 03 June 2009, 09:25 AM
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Hanley
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upgrade to SkyHD

Old 03 June 2009, 01:33 PM
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Leslie
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I heard there were problems with the HD boxes too, so far mine has behaved itself at least.

Les
Old 03 June 2009, 01:52 PM
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STi wanna Subaru
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the PSU's on a lot of boxes are sh!te apparently
Old 03 June 2009, 03:59 PM
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Hanley
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If you have a Thomson HD box then you can buy a replacement PSU with upgraded Panansonic capacitors on, or you can just fit the capacitors to your original board.

Reports from people who've done either are better signal strength, quicker and smoother EPG, no failed recordings or power downs.

Tempted to replace mine although my box has been fairly stable.

Old 03 June 2009, 11:05 PM
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c_maguire
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I guess you are out of warranty and don't have the insurance from Sky.

You might have a faulty hard drive. Assuming you don't want to upgrade to HD then you could buy a larger hard drive off the internet (e.g Samsung SP2514N £60 ish) and try that. If that doesn't help then you can put the larger drive in the replacement Sky+ box that you subsequently buy off eBay so you are able to save more than the miserly 40hrs standard.

If you do 'Services' then '401' then 'Select' you can access the engineer's menu on your box and try a full system reset or a planner rebuild which may help you in the first instance but you will lose any programs saved so watch them or save to dvd first.

Kevin
Old 04 June 2009, 09:12 AM
  #14  
Hanley
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If you're gonna buy a bigger hard drive and another Sky+ box off fleabay then you may as well pay the £49 to upgrade to SkyHD
Old 04 June 2009, 01:39 PM
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apples24
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it might be only another 49 pounds but its also another tenner a month

my box is screwed too, i entered the engineers menu and done the full reset, seemed to work for a while but my box keeps crashing after being on pause for a while

kinds makes sky plus pointless as i cant pause live tv
Old 04 June 2009, 01:53 PM
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Hanley
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Even then it only totals £169 for a box that was £300 + subs.

If you're going to pay £50 for a hard disk and money to buy a spare Sky+ box the difference would be minimal, and you get HD channels plus 160GB recording space.

Old 04 June 2009, 09:46 PM
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jpor
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Originally Posted by Hanley
upgrade to SkyHD

Yeah as long as it's not a Thomson Sky HD box Mine does this a lot too, even switched itself off whilst watching a normal channel the other night. Basically the picture freezes up and can hear sound for a few seconds longer then powers off with just the stand-by red light. Have to un-plug from the mains leave for a minute and plug back in again . As someone has mentioned on here it's a PSU issue, and in some cases if left the offending capacitor can leak and knacker up the entire PSU. Some have fixed this with an extra cooling fan inside the case whilst others have upgraded their PSU to sort. I too am thinking bout replacing the PSU as I have had the box for over 2 years now.
Old 04 June 2009, 09:59 PM
  #18  
Hanley
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Sounds like you definately need to replace the PSU, a pain in the *** I know but it should resolve all your problems

Old 05 June 2009, 07:32 AM
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apples24
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someone else said to me change the psu its not that bad, anyone know how and were to get bits etc?

mines box is a amstrad drx 280
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