chocolate_o_brian

iTrader: (22)

As above, got this on 18 month contract back in Feb.

Recently the speakerphone won't work while making calls, but works when playing music etc. Also the alarm vibrates but doesn't sound.

Fiddled round with a few settings and no difference so pretty sure its nothing I've done to the phone.

Had software issues too with my previous phone, the Sony Ericsson W880, which I had to send to me mended.

Any ideas on this or should I be ringing Vodafone to send the phone back to Sony to get fixed? No way of getting out a 18 month contract 8 months in, so ideally want a 100% working phone.

Cheers

bugeyeandy

Try updating the software via the SE Website.
Worked for my old SE Phone when it was echoing.

Sony Ericsson - Support - Update Service Application

stoneface

iTrader: (6)

As above try a software reflash worked for my bro's se phone if not send it back.
Also se phones have a 2 year warranty so you are covered for your full term.

chocolate_o_brian

iTrader: (22)

Ah, ok, so if I do a reflash thing, will that erase everything off my phone or...

Just wanna know incase I have to move all files folders off my phone onto the PC for a bit while faffing about?

mart360

You try getting a duff phone fixed via voda, warranty or not lol


their idea of a repair is to reflash the SW, i got my phone back, reflashed,

sorry repaired, turned it on, and it was still faulty, it never left the shop,

and was sent back again.... their diagnosis of the fault, corrupt SW!!

Ffs, the only SW on the phone, was the bloody reflash they did

themselves


If they dont change the phone thistime, i,m going to take it to small claims


ironically,!!!!! my wifes 10 month old samsung P&YG developed a fault,

O2, sent it off for repair, and because the repair would have taken over 7

days, they gave her a brand new one.

Mart

chocolate_o_brian

iTrader: (22)

Just downloaded the software from the link and it's now downloading onto the phone. Made a small folder for all music/piture/video files and backed-up all the contacts onto the SIM card.

Bit of faffing, but if it saves sending it off, all good.

For the record, when my W880 was playing up, it came back fine and was sold to a member on here. Not heard anything back, so presume Vodafone fixed it properly.