oldsplice

On our 4 month old Sony in the bedroom! It's only been on about 6 times max ............grrrrrrrrrrrrrrrrrrr!


And no I'm NOT PS Lewis!

kingofturds

iTrader: (1)

Only 6 times hey, shows what you get upto in the bedroom

oldsplice

6 times in 4 months...................I have to watch something to take my mind off it!

kingofturds

iTrader: (1)

Seeing it's only 6 months old you may be in luck as Any defect/fault which becomes apparent within the first 6 months of purchase is automatically assumed to be faulty at purchase, and its upto the store to prove otherwise says so in the sale of goods act.

If it is over 6 months old and it is only one or two pixels that's where some companies will try and wiggle out of it.

oldsplice

We rang John Lewis this morning and ther'yre going to get an engineer to ring us tomorrow. So fingers crossed.........

dpb

At least you didnt go down the pikey route like that other muppet

oldsplice

But then I am a John Lewis partner!

Removed.

I suggest you check the documentation or Sony's website, for their dead\hot pixel policy. Some manufacturers will only swap the unit out if it has more than a certain number of, in your case, hot pixels. If Sony won't swap it, check with John Lewis to see if they will. Good luck.

HankScorpio

Is it dead or stuck? Do a google for a pixel exerciser which can kick them back to life.

WaynesWagon

Pixel Policy or not they cannot wriggle out of it unless you were told that it was not a Class1 panel. The BS spec clearly states that it is assumed that it is a Calss1 panel unless stated otherwise and a Class1 panel is to be free from pixel defects. But John Lewis are pretty good.

BuRR

At least its not a black pixel - that would be a dead one.

I've massaged a green and a blue pixel out before - one on an iiyama monitor and another on an iPhone - requires gentle massaging in a circle around the affected area - this sometimes kicks its back into life.

dpb

There you go ole spice - you should be the envy of all your neighbours

Scoobychick

iTrader: (1)

You can massage pixels?? Really???

Whatever next...

SunnySideUp

If its an LCD yes, don't waste your time on a Plasma!

Scoobychick

iTrader: (1)

Kim, be careful how you do it, you don't want it to get too excited and explode

oldsplice

Are they taking the pi$$?

Scoobychick

iTrader: (1)

Apparently not

It's how these geeks get their kicks you know

oldsplice

Okaaaaaaaaaaaayyyyyyy..............

What kind of oil do I have to use?

Removed.

Find the Body Shop one with White Musk is quite nice

oldsplice

Do I have to include 'extras'?

Leslie

Just as well you cant do it on a plasma than, Pixel Pedro would go green in the face!

Les

oldsplice

An engineer is coming on Thursday.

messiah

IIRC, laying the panel flat face down can also help to free them up.

Some of the Sony's suffer from "clouding" (Mura defect?) laying them flat can help reduce it.

oldsplice

Thanks for the advice.

We actually only bought it on 4th April, and it has actually been on about 4 times for half an hour max. If it doesn't get sorted Thursday, I want a new one!