The Rig

iTrader: (13)

had a window company in gloucester booked for about 6 weeks with a date to install, cool.

On the day of install, missus took day off work and waited in.

and waited in

and waited in

10:30 on the day a phone call, not bein done today,one of the installers broke his leg on the weekend,oh,right,bit peed off so say,i`ll be knocking off the days money i lost from work (contractor) guy says o.k

following week, windows installed, gave them cheque minus the 96 pound for the days lost money,cool.

1 week later a letter,saying we owe 96 pound and can we pay it, i call them up,explain, even tho she already knew, and she said she`ll ee what we can do

1 week later again,another letter,sayin in the contract is says no compo for such events.

hmm,why wasnt i told this on the day or on the several phone calls i made etc,im yet to read the 38 clauses in the contract.

if it is in there,i guess i have to pay it.

if its not, where do i stand ?

before install everyone at the company said yep,96 pound off no probs,it was our fault u lost out etc etc, couldnt be more co-operative.

now,they want it

hmmm


cheers

alcazar

iTrader: (2)

Write back and tell them you have a verbal contract with them saying you can have a rebate of £96. Then just ignore any other letters.

Alcazar

The Chief

When it was agreed that you could deduct the 96 quid i take it it was not in writing?

having said that i'd tell them to p*** off anyway.

Without sounding harsh it is not your problem if he broke his leg or not

The Chief

Better idea!!!!!

Tell them to stick it and if they dont like it - take the feckin windows back, however if there is any damage whatsover i.e. torn wallpaper you'll sue them for criminal damage

The Rig

iTrader: (13)

ha ha,cheers for replies,thats how i feel !

we found out from the installers who did turn up the following week the installer who is off broke is leg p1ssed up,we were told a rugby accident ha ha