Any experience of central heating/boiler cover??
#1
Any experience of central heating/boiler cover??
NPower and British Gas, and others offer central heating and boiler cover....
Has anyone used these companies, and if so was your experience positive or not?
From my brief research it seems Npower is the cheapest....but please do let me know if there are better alternatives out there!
Has anyone used these companies, and if so was your experience positive or not?
From my brief research it seems Npower is the cheapest....but please do let me know if there are better alternatives out there!
#2
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NPower get marked down very badly on Customer Service!!!
I have BG and think its a fair deal ... they do a yearly service and protect me for breakdowns.
BG are VERY annoying with their scare tactics saying that your boiler is obsolete and that spares may become rare .... however, they can offer 10% off a new boiler (which is 80% more expensive than it should be!) - if you are wise enough to ignore this blatant scare tactic then I recommend BG.
I have BG and think its a fair deal ... they do a yearly service and protect me for breakdowns.
BG are VERY annoying with their scare tactics saying that your boiler is obsolete and that spares may become rare .... however, they can offer 10% off a new boiler (which is 80% more expensive than it should be!) - if you are wise enough to ignore this blatant scare tactic then I recommend BG.
#4
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Have taken out a service agreement with Bg for one of the houses I rent out. I haven't received any paperwork as yet, an engineer did the survey thing 6 weeks ago. BG are virtually uncontactable on the phone and don't reply to emails.
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Don't use Homeserve or Heatcall (or both: one does service t'other does repair).
Unless you want to get caught up in a chain of buck passing and inept contract plumbers who couldn't turn off a tap yet alone fix or service a boiler. Not to mention the steams of automated letters when you do actually complain, assuming the "situation" is resolved; In pure hope that you'll give up or the automated letter gets "lost" in the post.
Unless you want to get caught up in a chain of buck passing and inept contract plumbers who couldn't turn off a tap yet alone fix or service a boiler. Not to mention the steams of automated letters when you do actually complain, assuming the "situation" is resolved; In pure hope that you'll give up or the automated letter gets "lost" in the post.
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#9
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Just pay £50 a year to get your boiler serviced..job done
If you use a half decent, reputable, local registered person he/she will tell you what condition your boiler's in.
I know it happens, but how often has your boiler blown up in the last 10 years
edited to say this is intended for the average property owner...not all you landlords
If you use a half decent, reputable, local registered person he/she will tell you what condition your boiler's in.
I know it happens, but how often has your boiler blown up in the last 10 years
edited to say this is intended for the average property owner...not all you landlords
#10
Im a plumber and I dont see why people bother with all that crap. Just hire a corgi guy to come have a look at it, and if something goes wrong get that same local corgi guy to fix it.
Save money
Save money
#11
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Originally Posted by AudiLover
Im a plumber and I dont see why people bother with all that crap. Just hire a corgi guy to come have a look at it, and if something goes wrong get that same local corgi guy to fix it.
Save money
Save money
#12
I'm with BG. My experience is not to go for the full cover if you're even a little bit handy with a spanner. I've had a pump and a 3 way valve go in the last 10 years and fixed both myself for less than 1 years cover. I just go for the boiler bit so that I get the annual safety check that the boiler's not making CO and if it did then it would be outside not in the house.
Even that's a pain in the a**e, every year they write and tell me they're coming in a month on this day. I phone and eventaully get through and say no you're not I'm working. They always sound incredulous that one of their customers works for a living and isn't sat around all day every day for their convenience. We always fix a mutually acceptable day in the end but a real pain.
Even that's a pain in the a**e, every year they write and tell me they're coming in a month on this day. I phone and eventaully get through and say no you're not I'm working. They always sound incredulous that one of their customers works for a living and isn't sat around all day every day for their convenience. We always fix a mutually acceptable day in the end but a real pain.
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Originally Posted by pslewis
NPower get marked down very badly on Customer Service!!!
I have BG and think its a fair deal ... they do a yearly service and protect me for breakdowns.
BG are VERY annoying with their scare tactics saying that your boiler is obsolete and that spares may become rare .... however, they can offer 10% off a new boiler (which is 80% more expensive than it should be!) - if you are wise enough to ignore this blatant scare tactic then I recommend BG.
I have BG and think its a fair deal ... they do a yearly service and protect me for breakdowns.
BG are VERY annoying with their scare tactics saying that your boiler is obsolete and that spares may become rare .... however, they can offer 10% off a new boiler (which is 80% more expensive than it should be!) - if you are wise enough to ignore this blatant scare tactic then I recommend BG.
I'm with Scottish Gas, but it's the same as BG. I pay about £15 per month and this has been repaid many times over in getting my crappy Feroli boiler fixed four times in the past year
Scare tactics the same as well
#14
Originally Posted by AudiLover
Im a plumber and I dont see why people bother with all that crap. Just hire a corgi guy to come have a look at it, and if something goes wrong get that same local corgi guy to fix it.
Save money
Save money
Not saying all plumbers are like this but we have had nightmares in the past with them so British Gas get the gig so come February when then heting **** they are obliged to come out and sort it, in the past we have called them a few times and had a pump replaced, flue fan, control board and the system bled when the boiler wouldnt start.
Its expensive but worth it until I can find a reliable local plumber.
#15
Originally Posted by AudiLover
Im a plumber and I dont see why people bother with all that crap. Just hire a corgi guy to come have a look at it, and if something goes wrong get that same local corgi guy to fix it.
Save money
Save money
I pay 12 x £14 although I have the most reliable boiler money can buy [a Worcester Bosch £1200 [trade] boiler]. BG have done 8 visits this year and replaced 2 PCB's, hot water water flow meter etc etc A Corgi quick buck man's cost would have bankrupted me [not that he'd have turned up again after it all started getting a bit tricky].
BG bashed the cost up this month but I swiftly got 10% off by calling them up merntioning the virtues of a Corgi independent LOL
Worked for me...
D
#16
Most Corgis I have ever encountered will fleece you for every hand they can get out of you, no holds barred, if they can blag £000s out of you, they will do it, no morals, no professionalism etc.
Ive heard about good corgis, but am yet to meet one. Usually the ones who appear to be good at first sight, never get back to you with quotes, never return calls.....
I think BG is deffo the way forward....
Ive heard about good corgis, but am yet to meet one. Usually the ones who appear to be good at first sight, never get back to you with quotes, never return calls.....
I think BG is deffo the way forward....
#17
I have the British Gas service cover too. In January they made numerous vsits to our house with scare tactics about how the boiler needed replacing. On the 10th visit they sent someone who wasn;t quite so interested about commission for selling us a new system. He spent hours on the phone to Ariston (yuck) and since then no more visits.
BG definitely worth it when it goes wrong, as thats when you won;t find a Corgi man!
BG definitely worth it when it goes wrong, as thats when you won;t find a Corgi man!
#20
First impressions of BG not so good...
Took out cover, took about 5 mins to get through to a women with such a thick scottish accent I could barely make out a word she said.....Indian call centres speak better english than that!!
Took out cover, took about 5 mins to get through to a women with such a thick scottish accent I could barely make out a word she said.....Indian call centres speak better english than that!!
#21
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Originally Posted by turboman786
First impressions of BG not so good...
Took out cover, took about 5 mins to get through to a women with such a thick scottish accent I could barely make out a word she said.....Indian call centres speak better english than that!!
Took out cover, took about 5 mins to get through to a women with such a thick scottish accent I could barely make out a word she said.....Indian call centres speak better english than that!!
Raf
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