Trout

iTrader: (1)

I called Orange today - completely new IVR menu - one click to access the mobile help menu leading to Welcome to Orange Premier then one click to request an agent. Answered in three rings.

Told them about my faulty handset, two questions, offered to deliver new one 9am tomorrow morning.

Top service.

It was so good I had to try it again to see if it was a fluke. Same result, almost straight through.

Trout

IanW

I normally just call the Orange Premier Customer Service number directly, straight through no IVR or anything the last time i called!

Trout

iTrader: (1)

I had never even heard of Orange Premier!!!

I must have been upgraded

mart360

No, its for all the people who spend excessive amount on phone calls, it makes them feel special so they make more calls and make make the providers huge profits. its your calls that subsidise all my free minutes

I think you will find your actually paying for it in your line rental

Mart

Trout

iTrader: (1)

Do you now...900 mins plus 200 texts for 39 GBP.

Any network, anytime.

Yeah, really bad deal

PS And a free 489GBP handset

miss*scoobygav555*

whats the number you call from your handset then for this? I'm sure I must be one of Orange's best customer's..

Carla..

David_Wallis

David,

Is that a business contract and could I move to orange to get that?

David

mart360

Free handset eh?? just try and end the contract early....then your free handset is no longer free

hmm you do the math... £489 handset over 12 months... £40.75 you effectivly pay for the handset. The free minutes are nothing to them. and i bet you go over the 900 mins per month.

Mart

Trout

iTrader: (1)

Are you deluded?

Just checking

Let us know what your fantastic deal is then

Rannoch

PS No I don't go over my 900 minutes a month - I was paying more for less minutes - now I pay a lot less for exactly what I want

Trout

iTrader: (1)

PPS Do you actually have a handset or do you just have free minutes you can't use?

mart360

yes i have a handset, K750i flashed to W800i and i have 100 minutes and 50 free texts pcm. i use about 2 texts a month, and roundabout 60-80 minutes
it costs 25pcm and im more than happy.

orange went stupid, despite me spending premium money on handsets, and decided my future upgrade would be an spv with no room for movement, so i walked, 02 matched my tarrif and still gave me a 12mth contract which orange were unwilling to do.

iir orange no longer do a 25 tarrif, its all animals now, with odd prices and messages

mart

Trout

iTrader: (1)

So you pay 25p a minute (inclusive of your text costs) for your contract and use a DIY phone basic phone.

I pay 4.3p a minute including an SPV 3100 (effectively micro-PC) and all my texts.

I wonder who is the one who is spending excessive amounts on his phone contract

PS You still aren't bitter because when you tried the free upgrade path with Orange they told you to get lost as you were a rubbish customer are you?

mart360

slightly wrong there rani

my calls are only 10p a minute at al times. all cross network stuff is via my free minutes.. so no cost there.

i payed the same amount with orange, and got no texts so on that part i,m better off,

excessive amount on phone contracts, hmm

you pay £439 i pay £300 dont see how its excessive given you pay £139 a year more.

SPV range, hope theyve improved somewhat, there first attempts used to eat battery life and wernt really an option for serious pda use. the latter varients wouldnt run certain windows software which rendered them pretty useless.

free upgrade. i got a free upgrade to the D500 when it was first released on orange, 2 days after launch last year, so yes i do get free upgrades.

I walked this year as all they were prepared to do was an SPV music, which wasnt what i wanted.

The best phone i had for all round pda / phone use was the treo 600,

quad band, touch screen, and self configuring email out of the box. and access to loads of free palm apps. Touch screen long before the others had got to the party!

still got it now and use it for work abroad.

Mart

Trout

iTrader: (1)

So tell me which one is right?

£25 a month for 100 minutes or £25 a month for 250 minutes?

Which is it?

I am not surprised PSL thinks you are a muppet

mart360

and i dont realy give a toss

think what you think, its your phone, your money.

psl's a senile old fart, the jurys out on you though,. you seemed to have become more psl-ified recently though. must be all though minutes frying your brain


MArt

Trout

iTrader: (1)

Now, now, don't tell porkies...

...if you didn't give a toss then you would not have posted this...

In terms of what I think - I have no clue I was merely asking a question

rik1471

SHUT THE **** UP YOU TARTS