Kippax

What a pile of fukin ****e. Evening and weekend dialer is nearly always engaged, when you do get through it usually says page not avaliable. At busy times you just cant connect at all.

Now if you try the Daytime number it connects first time every time. Isn't that strange. I wonder how much BT make when people use the Daytime dialer during Evening and Weekend hours 'cos they cant get the 'free' service they have paid for.

They also have a file in the dialer software that insists BTopenworlds front page is your homepage. This means you cant choose a homepage of your own so you gotta sit there while all the adverts come down and BT try and flog you something else.

BTopenworld have advised me to 'check my browser settings'.

'Check my fuking browser settings' I ask you.

Sick greedy b*stards servers are overloaded more like.

phd

Kippax,
I agree with the homepage down load time, takes about 80kb of download for the homepage to appear. Initially, bps download is really rapid, then slows to normal 3600bps. Shows the normal phone line is being limited.....

I don't get this sort of aggro with access though. I think the daytime and surf-time telephone numbers are the same? The PC clock seems to be the initiator of the "daytime message" warning. I might be wrong but.....

Have you downloaded the latest dialer software which has the latest phone number??

http://www.btopenworld.com/mybtopenworld/dialler_surftime/

Good luck

Pete

Kippax

Thanks for the comments phd. I've tried the latest dialer software but its made no difference.

When you double click the either icon you can see the phone numbers are different though.

Interesting you dont have the connection problems.

Tim Taylor

I've been having trouble now for the last few weeks trying to connect with Surftime. It's either engaged, very slow or nothing. It's only worked properly a few times with me. I'm thinking of changing to another ISP with the same benifets of Surftime.

Any suggestions?

Tim

Kippax

Tim, can you think of a decent alternative? I've been meaning to change for a while but couldn't find a provider offering the same service.

Tim Taylor

I'm looking as we speak

Check this out http://www.ispreview.co.uk/top10.shtml I'm just going through the list and will make my mind up soon as BT is pi**ing me off at the moment.

Tim

john banks

I was on greatxscape, then LineOne, then BTInternet and now Tiscali, the last three being anytime packages. The first three became crap and with constant engaged tones/deal removed/slow speeds/disconnects after two minutes etc. Tiscali is OK so far, but that is all I would say. I'm thinking of ADSL as it has just become available, but it seems BT **** you with that as well. I gather just after I moved from BTi about 2 months ago, the advertising standards folk stopped them saying something like it was quick and reliable, cos it's not. Then they'll sound surprised when you ring up to cancel and you told them they never responded to months of your complaints. They will deny other complaints. They are the weakest link. Goodbye.

Tim Taylor

Well I've done it. I've canceleld with BT Surftime and Openworld and joined V21 for £9.99 per month all call charges free. I paid up front for the whole year and got two months free. So far the connection speed is good but the server response is much quicker.

Tim

Kippax

Nice one Tim. Where can I find them and how simple are the email addresses? Do they cut you off automatically after an hour or so?

Keep brewin' that Landlord stuff Tim it's good ****. Doesn't travel all that well though

Dave P

I do BT Anytime via ISDN and have to say connection first time everytime.

That said ADSL conversion is proving to be an unmitigated distaster.

Dave

Kippax

I'd get an ISDN or ADSL for home but its a tank of petrol a month. Perhaps when the price drops a bit.

MartinM

Kippax - www.v21.co.uk!! Four hour cut off, simple email addresses...

Kippax

Ta MM.

Puff The Magic Wagon!

iTrader: (2)

Demon works well for me (Home Highway) but if on surftime don't ring the number during the day by mistake - you'll get be disconnected but charged

Haven't found myself ever getting cut off after 2 or 4 hours or anytime & I don't get complaints over how much time I've been connected in a month either....

Geezer

The numbers are different, 0845 7560000 for daytime, 0844 0404055 for surftime.

If you are having trouble, raise it as a fault with BT. I had a load of hassle, but eventually they sent some techie bloke out who increased the gain to the absolute maximum and now I whizz along with no connection problems at all.

Don't let them palm you off though, they'll try anything to avoid having to actually do any work

Geezer