gregh

I sold some stuff last Monday, heard nowt back from the buyer, he only has 1 feedback. His 7 days are up tomorrow, so I can file a non paying buyer with ebay.

Can I instantly then offer someone else a 2nd chance, or do I need to allow the ebay process to kick in?

regards,

greg

Tiggs

to get fees back i think you have to wait for the non paying think to allow seven days (or something like that)...i had to do this once with a free relistong- not free until X days had passed.

Clarebabes

Have you tried to contact him/her? I usually threaten with filing a non-paying bidder report and they pay up. Get his/her phone number and call them. May be a genuine mistake.

gregh

yeh I've sent two emails from ebay, will send a third now saying I'll file non paying buyer.

Spoon

You can file when you like as long as you know the route to take. In your case as 7 days is up you can take the easy standard route and claim back your fees giving them 1 of 3 possible strikes before they are Naru'd.

However as Clare has said, pull their details first from eBay (you'll find the link on the winning email half way down) and phone them.

gregh

Ta! didn't know I could get their contact info, filled in the form just now

gregh

and it appears it sends contact info to both parties so he will know I'm after him

Spoon

Greg, it's only fair plus he/she knows who you are anyway through winning an auction or BIN so it makes no odds.

gregh

Well something worked, either the threat to file non paying or the fact I asked for his contact details, just got a paypal payment through

blueone

They probabley read a thread, about some non paying bidder, on an internet car forum somewhere...

Spoon

Good news, lets just hope he doesn't do a Paypal chargeback now and claim he never received the goods.

Jye

This paypal chargeback rubbish, if you send recorded delivery, will this help?

Clarebabes

I said that might do it When you threaten, they usually comply.

Spoon

It's the biggest topic of conversation in the Powerseller forum, the seller loses out everytime.

Recorded delivery with everything is the only way to go. A signature must always be obtained and you need to keep your proof of delivery to stand a chance with winning a Paypal chargebacks, because they will ask to see it.

Without it you may as well just send an item free.

Remember, there are professional chargeback scammers oerating all the time.

Even with the proof, the payment is suspended until the investigation is complete which can take time, stopping you from banking the money, concentrating on selling etc.