Internet buying
04 March 2005, 12:13 PM
#1
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Internet buying
Just bought an in-car PDA holder from Handnav. Mistakenly they have sent me a second one a few weeks after the first one, although not charged me for it.
Can I just keep this one? For free? I seem to recall these European Distance Selling Regulations saying that unsolicited (which is what it is really) things arriving at your door can be kept at no charge.
If so, does anyone want a IPAQ holder?
Can I just keep this one? For free? I seem to recall these European Distance Selling Regulations saying that unsolicited (which is what it is really) things arriving at your door can be kept at no charge.
If so, does anyone want a IPAQ holder?
04 March 2005, 12:15 PM
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from memory, you are legally obliged to let them know they've sent you the item in error.
They then have a reasonable time to sort it out (4 weeks?), after that it's yours.
Send notifaction by rec del for your recoreds.
They then have a reasonable time to sort it out (4 weeks?), after that it's yours.
Send notifaction by rec del for your recoreds.
04 March 2005, 12:27 PM
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Originally Posted by BlkKnight
from memory, you are legally obliged to let them know they've sent you the item in error.
They then have a reasonable time to sort it out (4 weeks?), after that it's yours.
Send notifaction by rec del for your recoreds.
They then have a reasonable time to sort it out (4 weeks?), after that it's yours.
Send notifaction by rec del for your recoreds.
And before anyone says otherwise, I do have every intention of sending it back!
04 March 2005, 12:31 PM
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personally, stick it in the bottom of your waredrobe for 3 months, if you dont hear owt presume its yours, send it back to them "faulty" and ask for a full refund 
then u got 1 for free
then u got 1 for free
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