Ray_li

as above?

braaaptish

between 2 and 3 but don't be surprised if its earlier ...

SiPie

This year's Christmas and New Year holidays, along with the agreed opening arrangements for Halifax and Bank of Scotland branches are as follows:

3. CHRISTMAS AND NEW YEAR 2004/ 2005
This year's Christmas and New Year holidays, along with the agreed opening arrangements for Halifax and Bank of Scotland branches are as follows:

• Friday 24th December 2004 – Christmas Eve – branches closing at 1pm. See below for Business Banking arrangements, which will be agreed locally and on a voluntary basis.

• Saturday 25th December 2004 - Christmas Day – all branches closed

• Sunday 26th December 2004 - Boxing Day – all branches closed

• Monday 27th December 2004 – Bank Holiday – all branches closed, except those in shopping centres, which will be resourced locally and on a voluntary basis.

• Tuesday 28th December 2004 – Bank Holiday – 40% of branches to open to ensure that a service is provided to the majority of customers. Resourcing plans will be agreed locally and on a voluntary basis.

• Wednesday 29th December 2004 – normal opening

• Thursday 30th December 2004 – normal opening

• Friday 31st December 2004 – branches closing at 3 p.m. See below for Business Banking arrangements, which will be agreed locally and on a voluntary basis.

• Saturday 1st January 2005 - New Years Day – all branches closed

• Sunday 2nd January 2005 – all branches closed

• Monday 3rd January 2005 – Bank Holiday - all branches closed, except those in shopping centres, which will be resourced locally and on a voluntary basis.

• Tuesday 4th January 2005 (Scotland) – Bank Holiday - 40% of branches to open to ensure that a service is provided to the majority of customers. Resourcing plans will be agreed locally and on a voluntary basis.

• Tuesday 4th January 2005 (England and Wales and Northern Ireland) – all branches open

Ray_li

thank you.
quick dash to the bank to pay some stupid tax

Tiggs

errr...phone the bank and ask them?

Jamo

iTrader: (23)

should be 5 mate, normal opening hours, what bank is it?

jjones

you mean call the indian call centre and get given duff information?

Jamo

iTrader: (23)

^^^ if you can understand what they are saying that is

Ray_li

so true

scoob_babe

more to the point, can the call centres understand you??? I have don't have much of any regional accent yet HSBC's call centre in India fail to understand me!

Chip

Phoned BT the other day only to be put through to an Indian lady who I really just couldnt understand. I assume that she was based in India but then again I suppose it may have been West Bromwich

Chip

scoob_babe

you're just scarred by dealing with people in the Midlands Chip

Tiggs

no idea....i wouldnt bank somewhere that i couldnt phone up and ask questions.

Ray_li

ha ha Wales

jjones

well that's the HSBC for you.