Scooby96

Have negged him back but how do I put a reply against the neg feedback he gave me?

I didnt even send the guy the bike as he didnt respond to payment reminders!

http://feedback.ebay.co.uk/ws1/eBayI...1&frompage=222

Scooby96

I fear he's another bike trader trying to ruin competitors ratings??

Scooby96

SORTED IT

Clarebabes

It used to say underneath "reply to feedback" but I'm not sure these days - only received negative feedback once in over 180 transactions, so not an expert.

You can now remove negative feedback if both parties agree. Is there any way you can prove what he's saying is not true? I only accept PayPal, so that proves if someone hasn't paid, that they haven't (if you know what I mean!)

Get onto Ebay and ask if they can help as your feedback percentage isn't good!

Scooby96

Yeah I know, it was 94.5 yesterday!

gregh

How come he says he's received a broken bike if you've not sent anything??? and your other - re the stereo doesn't read too well...........

Scooby96

Never sent bike - he never paid or responded to payment reminders!

The stereo - was working perfectly when I sent it!

Tiggs

you should sort something, i wouldnt buy from someone with 2 reports of sending broken stuff.

Scooby96

Sort it how exactly?

I've asked him to confirm the bike serial number he says I sent him as the distributor will confirm who supplied the bike (wont be me as he never paid!) - I doubt I will ever get reply, have also metione the defamation thingy you can file!

TopBanana

Sometimes you have to take the goods back and offer a full refund even if you know you're in the right. Negative feedback costs more money that postage and item fees.

paulr

You've been a member for 6 months.What about starting again with a new ID.You've got 2 negs,but also a couple of other comments about delivery time etc.
It does give an impression that if there's a problem,you may not be that accomadating in trying to sort it.

Just giving you an honest opinion mate,sorry.

Scooby96

Now received an email from jconno57 who says he's also having trouble with jermomelithgoe!!

TopBanana

You can probably get in touch with ebay to get the feedback removed. I think there's something called SquareTrade which is an arbitration service. If you both email them, I'm sure they'll sort it.

Scooby96

Dont you have to have been a SquareTrade member prior to the problem?

mj

check jconno57's feedback before you reply....

fatherpierre

They charge you both $20 to remove negs and you both have to agree. Even with the neg removed the comments still remain in your feedback list.

TopBanana

That sucks then

wwp8

either relist the item saying due to timewaster x

or best to have a new id

dun that b4

andrewdelvard

Just out of interest, did you refund the young fella who wanted his deposit returned?
The one who wanted to buy a bike from your shop but changed his mind?