NICKBG

Has anyone spoken to Mark Underwood aka Wax Wizard recently

I have tried calling him on his mobile - but always get voicemail

Mark are you out there ??

Cheers
Nick

TelBoy

Ah, so not just me then.

Earth calling Mark Underwood...!!!!

STi wanna Subaru

iTrader: (1)

Hopefully he's overseas picking up a shipment of water blades

mega_stream

I was trying to find Wax Wizard stuff last night, gave up in the end.

STi wanna Subaru

iTrader: (1)

mega,

the formula was sold to Swissol. maybe slightly modified but Mark says it is improved. I've got the Swissol wax and it is very good

PSI3

"Hopefully he's overseas picking up a shipment of water blades"

It's been a long time now hasn't it.

simon

TelBoy

Mark has actually confirmed that those water blades will never be appearing, due to the manufacturer going into liquidation.

Don't know if that will affect Autoglym, or whether they'll just get another supplier, but the freebie offer on the group buy will now not happen, just in case you were still hoping..!!

merkin

what sort of water blades out of interest?

only ask, as if they are the same ones as i think, costco just imported a load from the us, and are now selling them in costco stores...

TelBoy

merkin, yes, they're the same ones. And apparently cheaper too - £7 or thereabouts..?

Phil

His products are available from www.scoobyworld.co.uk

merkin

think i paid about 5 or 6 quid telboy, I know the guy thats runs costco europe, he told me about them, so i went and bought one - pretty crappy for my car as the bodywork is too curvy, it just ends up being a pain in the bum.

they are still in stock there though.

NICKBG

Not as an extensive range available though from what I understand ....

N

STi wanna Subaru

iTrader: (1)

I was never informed that we would now not be receiving the water blades. I know Mark was quite sensitive if it was mentioned on here and often said he had a list of people who were due one and he would contact those people (this includes me) when they were available. It would have been nice if he had used the same list to inform us that we would now not be receiving them

I know they were considered as a freebie due to the success of the group buy but I did not. I thought that the standard kit was way over priced but I thought the group buy and all additional items represented good value for money. The fact that some people received one and some did not also makes me feel slightly hard done by. It is evident that alternative supplies are available therefore in the interests of customer satisfaction it would have been nice for us all to receive the 'full' kit

Guy

TelBoy

Phil, yes they are, but it doesn't help those of us who have paid Mark for products which haven't arrived yet, and for which we cannot get hold of Mark to check status with.

NICKBG

Merkin,

I tried to get a costco card - and nobody ever replied to my email to them - any strings you can pull to get one sorted for me.....

Cheers
Nick

TelBoy

Guy, at the risk of answering for Mark in his absense, his stance on this is that the water blades were only ever a "bonus", and the price of the products you received was not increased to cover the cost of this water blade.

I know he feels bad about it, but personally i'm not going to hold it against Mark for a supplier going under. Let's face it, his kit is top stuff, and i've never dealt with anybody more helpful, but yes, this water blade saga hasn't done him any favours, even though it wasn't his fault at all. Better communication was certainly possible, i agree.

But, where is he now...????!!!!

NICKBG

Agree - Top quality stuff - and I need some for Xmas ....

As they say "get what you pay for"

merkin

Nick, you can join up at the store on the day you go, just take 2 pieces of id with you (eg bank statement, and drivers licence)

Dean

NICKBG

Ok Dean - thanks for that - will do

Nick

merkin

beware though, you will spend a fortune in there!

I walk away with a new piece of crap everytime i go - last one was a proper american basketball stand/net thingy, and i hate basketball

STi wanna Subaru

iTrader: (1)

Telboy,

Fair point mate. I guess it is just that a quick e-mail to explain would have been nice.

I'll leave it now.

as you say the wax is top stuff!

mega_stream

Its more expensive than the WW stuff...anyone know how big the pots of Wax are?, or the bottles of cleaning fluids?

merkin

nothing beats Zymol

P1Fanatic

Come on yot gotta compare like with like. One costs a tenner and lasts me all year. The other is over £100.

Thats like comparing your 22b against a Fiesta in performance terms

si.

NICKBG

but Si,

The wax is about £50 on its own and will last 4 years ish, and your autoglym lasts a year at a tenner - there isn't must difference in price in the long run - just a mega looking motor ! lol



Nick

Mossman

Zymol, not bad at all, but WW and Swissol, so much easier to use, and guess what, the BEST customer service I have ever received from any company.
Mossman

STi-Frenchie

Bottles are 250ml, wax pots are 250grams (if memory serves).

Water Blade from Swissol direct costs approx 12 quid.