skoobidude

I sold my car in late September and applied to put my private plate on retention.
Got log book back with the old registration number then sent it off again to complete the change of ownership.
About a month ago I received a note from DVLA acknowledging me no longer being the registered keeper.
Since then I've been waiting for 6 months worth of tax reimbursement which should net around £245.
Anybody know how long the new 'automated' process takes? I've rang DLVA twice but just get "it will work it's way through the system".

It would be nice to get this money back prior to Xmas

Nick

joz8968

iTrader: (13)

Don't hold your breath. DVLA are the most incompetent 'organisation' out.

(Although it must be said, their online RFL wizard works very well )

dresser

iTrader: (1)

Transferred mine 19th September, got a rebate of £190 last week.

Totally unexpected, didn't know they refunded it now.

bustaMOVEs

iTrader: (31)

Maybe you sold car before new legalisation came in to force?

PaulC72

Waiting for mine been a couple of weeks now, I assume a cheque will turn up at some point....

I am guessing it'll be a surprise when it arrives lol....mind you not had the notification of not being the owner yet lol.

hodgy0_2

I sorned my Caterham on the last day October, (and sent my Tax disk back - date stamped that day) got my cheque for one months tax last week

Tidgy

had my car 2 weeks tomorrow, nothing yet

domino46

Send a written letter to dvla stating you are no longer the owner ,, got my refund within two weeks after trading my car in but didn't get my new v5 for a couple more weeks

jods

I'm still waiting. Tax was up to June 2015 so due a decent night out on the beers.

skoobidude

This is now starting to bug me, given some of the quicker turn arounds in the above posts.
Acknowledgement slip (date 'printed' 20 Oct) stating i'm no longer the owner of previous vehicle was received shortly after the printed date. That itself was over 3 weeks ago..
I'll call them again tomorrow.
I can imagine the consequences of the boot being on the other foot... Grrr

Nick

thenewgalaxy

I traded in my tax on the R32 back in June after I sold it, got the cheque in September.

PaulC72

As I got fed up of waiting I contacted them using the email system and they replied today confirming my car was now taken off as being registered as mine and my tax refund will be with me in about a week.

Service seemed very good and I only had to put the reg and my details along with some words

skoobidude

Paul have you got that email address please?
The guy on phone today said I needed to write a letter despite the automated system but I'd rather try your route first.

Thanks

Nick

imprezagaz

iTrader: (2)

Mine came back within a week. Sorned my old car online

PaulC72

Nick,

I used:
https://emaildvla.direct.gov.uk/emai...vehicle_4.html and selected

• Have not received confirmation of the sale or transfer of a vehicle

Which takes you to https://emaildvla.direct.gov.uk/emai...icle_4_42.html


Fill in the relevant details and in the text box at the bottom I explained that I had sold my car, to X dealer on X date and had sent the sold to dealer slip to the DVLA but I have not heard yet, and also my refund hasn't arrived.


I had the automated message arrive confirming receipt and the next day an email from them saying they had it, it was being processed and my refund would come out within a week.


Today I got both my notification and my £105.00 back.

skoobidude

Brilliant, thanks Paul.. Good result for you too.
I sent my letter off today but will also use the links you provided and paste the note into there too. Strange that two DVLA telephone operators said I couldn't correspond by email..

Thanks again, I will let you know how it goes.

Nick

PaulC72

PaulC72

Nick has this been sorted now didn't catch an update, just curious if the email worked for you too?

WRXrowdy

iTrader: (2)

Ahh, bloody dvla.

Try having your license surrendered under medical grounds, then when your neurologist tells them all medical tests have come back all clear and your safe to drive, takes them another 9 feckin months to give you your license back!

And then once they have given you your license back, they issue you one that is only valid for a year, and has had a lot of the categories removed, and to be issued with a full license with all the categories back on it need to pay doctors fees for a medical, even though they have been told by a neurosurgeon that everything is a ok!

Useless tw@ts!

joz8968

iTrader: (13)

I refer the right honourable gentleman to post #2.

WRXrowdy

iTrader: (2)

I was going to quote that post, but the iPad was fvcking about, so couldn't be bothered to scroll back up the page from the quick reply box.
You could say it was having a dvla moment.

joz8968

iTrader: (13)

lol

joz8968

iTrader: (13)

All the 'national instuitions' are ****e.

zip106

I sold my car on Sunday and my refund hasn't arrived yet!

I'm suitably outraged.

PaulC72

Surely not I thought they never failed.....must stop believing people on the internet

Matt&Natasha

Sold my BMW through auction start of Nov got my rebate within two weeks, I was actually pleasantly surprised by the efficiency of DVLA, granted that's the first time in forever, but credit where its due lol

skoobidude

Hi Paul, I did email them and received a response two days later saying it could take up to 6 weeks for an official response (words to that effect)
I've written off getting my money back for Xmas..
Will keep you posted.

Thanks

Nick

PaulC72

Sorry to hear that mate, fingers crossed they sort it out soon.

Sy5

iTrader: (6)

I traded my car in on the 27/11 and the cheque arrived on the 10/12.

zip106

11 days and heard nothing yet....