bonski

****ing joke been on hold for 40 minutes taking it there shut it keeps saying open 9 till 6, cheers you bell ends now i cant go out as i needed to swop insurance

max1342

if you need it right now try swinton , aviva or insurance line they were coming up with good quotes for me earlier all can be done online

or just keep trying, keith micheals are supposed to be good for quotes and are reccomended by lots on here

or try green light
sky
a-plan

ScoobySteve69

iTrader: (13)

Usual hours are 9 till 6 but maybe they`re shut for chrimbo.

BULLITT

Instead of throwing the insults, you should try moley_WRX on here, drop him a pm and he should be able to sort it for you as he is the impreza man at KM.... Just a thought.

scoobyrichuk

iTrader: (5)

I've been on hold for over 1/2 hour to them today, I've given up now as I can't be bothered to wait any longer. I need my insurance to be ready for Friday and so far Greenlight are winning with a quote of £789 fully comp. I'm guessing Keith Michaels are either busy, understaffed or a bit of both today hence the long wait on hold. Shame as they could have another customer potentially if I could just speak to them!!

bonski

al hoy insults if a want am currently insured with them so needed to change vehicle through them not start a new policy elsewhere, maybe there phone should say " sorry our offices are now shut"...******

max1342

could I ask what car what age and how many ncd you have to get that quote scoobyrich please

keith micheals are normally busy because they are good from what ive heard some get threw quickly some dont but the ones that get threw are always happy and seem to get the best quotes I no i will be trying them when ive sold my current car

Moley

iTrader: (9)

Bell ends.... ******.... nicely put.

We closed at 5 today, and will be all week. We've been open since 9 this morning though, so maybe an idea not to leave it untill the last minute next time.

Moley

iTrader: (9)

Sorry if someone left you on hold, but i have no idea why.

We only have half our normal staff in today, but even then we've been sitting there doing nothing, so i have no idea why you were on hold for so long.

Keith Michaels will be open 9-5 tomorrow and Friday, but i won't be in myself.

If you do have any urgent queries feel free to ring and ask for Jason, but if it can wait untill Tuesday i'll be back in to deal with it myself.

Moley

iTrader: (9)

Yes it should, so not sure why it doesn't.

Will pass your helpful comments onto the management to look into.

scoobyrichuk

iTrader: (5)

I'm 25 and have 6 years NCB, I have a good postcode as well which definitely helps...
I didn't phone until 5.10 so now I know why I was on hold! That was as early as I could phone today due to work, I need this sorted by Friday so I will try and ring tommorow during my lunch break to see if you guys can beat Greenlight!

ScoobySteve69

iTrader: (13)

Is that actually English?

Fulmentaljack3t

Some of it would appear to be

Moley

iTrader: (9)

No probs. Make sure you ask for Jason and say you got our number off Scoobynet, as that should get you a discount

bonski

maybe you should sort your phones to let customers no your shut at 5, and to be honest whether i ring at 9.10 or 5.45 it shouldnt make a difference if your hours were supposed to be 9 till 6 by you website and you automated answering service i only guessed you were shut after waitng 50 minutes on hold, so i had a good right to be a little pissed off, my lass is 9 month pregnant and i swopped car and couldnt insure her new car, so shes got no car till tomorrow so i hope she doesnt go into labour

t16mbo

I was due a call by moley and to his words I received my call.

lordharding

iTrader: (1)

I never have any problems getting through to Gary

53

iTrader: (41)

Nor me

JonMc

iTrader: (51)

And another

Rob Day

iTrader: (78)

On a serious note:
Gary can you call me tomorrow please I need to change the car on my policy with you

I tried calling but was kept on hold for a short while so I assumed you guys were on Xmas leave thus thought I would try later

Cheers Buddy,

Regards,
Rob
0752 20 20 500

Terminator X

iTrader: (7)

Rob - he's on hols for next few days as post above ...

TX.

Moley

iTrader: (9)

So did you only realise after 5pm that you were changing you car?
At this time of year many companies are closed, or not working normal hours. Unfortunately that's the problem leaving it untill last minute.

I'll pass a message on about the phones, but after your attitude in previous posts (the bellend/****** comments) don't think for a second you're getting an apology.

Moley

iTrader: (9)

I am off untill the new year now, but ring the office tomorrow between 9.00-17.00 and someone will swap it over if it needs doing before i get back.

Fulmentaljack3t

So he has just changed his car due to the fact his mrs is 9months pregerrs and apparently due to drop at any moment........perhaps he should have planned ahead a bit more and changed his car sooner then perhaps he wouldn't be in the situation he now finds himself in where he is looking to blame others and hurl insults.

I personally find Keith michaels to be good insurers and moley to be f...ing brilliant.

BlueBugEye

iTrader: (12)

I did have to call twice to get Gary yesterday but the First guy did sort me out - I rang back because I changed my mind!

ScoobySteve69

iTrader: (13)

make your mind up.