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What are Liv and Vic playing at ?

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Old 15 April 2003, 07:22 PM
  #1  
IFG
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I've just been quoted a VERY reasonable price by L+V for my Sti7.

What worries me is that the didn't want to know about mods even though I pushed them on the subject, they didn't ask about where the car was parked, nor about annual mileage or what security the car had.

This strikes me as strange from an insurance company.

It seems they will insure anything that has 4 wheels and an engine as long as your over 30.

Has anybody ever claimed against L+V ? Do they pay up ?

Maybe I'm just looking for the cloud surrounding the silver lining.


Cheers, Ian.
Old 15 April 2003, 11:26 PM
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trugoy
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a few months ago I was searching for a good deal and saw someone else ask this question, there were two replies, both people had put in cliams and had no problems with payouts, both were uncomplicated non-fault accidents but from what I read it seemed they (L&V) were both efficent and helpful, wish I was two years older!!!
Old 15 April 2003, 11:45 PM
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Student Phil
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I am always suspicious of that company!

A not entirely unrealated from MIG:

http://www.migweb.co.uk/forums/showthread.php?s=&threadid=72846

They may be cheap, but are they reliable?
Old 15 April 2003, 11:49 PM
  #4  
Student Phil
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I also have a friend who is insured with them. His car was orginally a 1.5d Corsa. They insured it thus with a new engine as 'engine mods'. Never asked to see an engineers report etc! He phoned them today to check, and they said they would replace like for like ie his car would always be replaced in its current state provided he has reciepts. He has 20k worth of reciepts. This is far from a 1.5 d (2.1ltr, 200+BHP). He is going to contact them tomorrow to get something in writing. Might be worth some Scoob owners doing the same. Surely they cannot be stupid enough to insure at the cost of a 1.5d corsa with engine mods and then cough up 20k should it be stolen or whatever!
Old 16 April 2003, 12:55 PM
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Miles
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trugoy, I'm 27 and they quoted me a reasonable price... (Which Greenlight matched, so hence I renewed with Greenlight ) All they said was, "take some photos so you've got proof of your mods".
Old 16 April 2003, 01:19 PM
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StewartW
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I did wonder that myself.

Got my renewal through today from Keith Michaels for £1495 on an import MY95 WRX with HKS exhaust and induction kit. Pretty high but only a bit lower than last year despite moving to a much lower risk area.

Phoned a couple of others and got the price down to £1000 (or £1100 protected NCB) with A-Plan. Tried Schofields and they won't cover unless it is garaged (mine is driveway only) and fitted with a tracker. They were going to try their best to quote anyway.

Next up was L&V. They quoted £912, with a £350XS and protected NCB. I said "You haven't asked me about my mods"

"We're not interested"

"What about security or whether it's garaged or not?"

"Not interested in that either"

I thought they were taking the **** and told them so too. Nope. That price also includes Class 1 business use, 180 days European driving cover, courtesey car - which no insurer provides on an import.

Nice one!
Old 17 April 2003, 12:04 AM
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ScottishMenace
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I was just about to post the same thing. Renewed my STI7 and got £820 with Liv Vic, they confirmed hat they have changed their policy and no longer charge for mods. Great news as I am about to get a remap.
Old 17 April 2003, 11:55 AM
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Rum*
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I obviously can't comment about how LV settle claims etc etc....tho I am sure that they will be fast and efficient as with their quotes system.

One thing I am curious about is how they intend to settle these claims where they have no idea what they are actually covering??!! More to the point how can they (as a company) put a rate on a vehicle that they aren't aware they are insuring...i.e. a highly modified Scoob where lets say the standard BHP is 276 and when modified the revised figure is lets say 340 bhp??? (or as already stated above??)

Maybe in the event of a claim they will settle on a market value basis for the car...and possibly ignore the mods (as, to be fair to them, they ignored them at quotation and inception time??!!)...???

Worth considering...and possibly worth sending them full details of the modifications (by recorded delivery) requesting confirmation that in the event of a claim they will settle including a market value figure for all the modifications listed??!!

Something to ponder on...............

Rum*
Old 17 April 2003, 01:15 PM
  #9  
IFG
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Exclamation

Tom,
I asked just that question i.e "Are the mods covered by the insurance ?" The answer was that yes they were as long as you have proof they were fitted to the car. The woman suggested keeping the receipts for any mods plus taking photographs of the car with them on.
When I asked if a statement to this effect would appear on the schedule I was told no but that what I was told verbally was correct and that all their telephone conversations are recorded.

My bet is that they have taken a strategic descision that the value of extra policies they can sell will outway the value of any additional claims they receive due to modifications to the car.
After all how much more likely is a car to have an accident or be nicked because it has modifications the percentage increase is probably disproportionate to the extra custom they'll get with this policy.

This could be a stack them high sell them cheap strategy and if the evidence on this board is correct then it seems to be working.

I have to admit on the surface it seems to be a no-brainer £400 less than the nearest quote and covers everything the others do.

But your right, I'll be covering my **** with a written clarification all the same. Still £400 to write and post a letter isn't bad.

Cheers, Ian.



Old 18 April 2003, 07:14 PM
  #10  
VinnyP
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Do they definitely do Jap imports since their website seems to indicate that they don't I will ring them tomorrow for a quote.

Vince
Old 19 April 2003, 09:59 AM
  #11  
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Glad I saw this post. It's all true they don't care about Mods, security, where the vehicles parked or occupation. £502.35 Fully Comp Protected NCD!! For a modded MY95WRX import

Vince

[Edited by VinnyP - 4/19/2003 10:00:58 AM]
Old 23 April 2003, 12:30 PM
  #12  
Neil W
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I seem to remember reading on here sometime ago that LV give a good (discounted) quote if you are a Civil Servant. Is this still the case?
Old 23 April 2003, 08:30 PM
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stevebt
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i just renewed with them and they were £500 cheaoper than privelge and they told me they now have new policies where as long as you dont change the engine they couldnt care, tried to tell them about me tracker and they didnt want to know
Old 24 April 2003, 12:16 PM
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MattW
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Slightly off topic, I take house insurance with L&V. Not only are they cheaper than most but their buildings and contents limits had unspecified values, up to soemthing silly like 1million rebuild, 125000 for contents.
Old 26 April 2003, 12:57 PM
  #15  
R1916v
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They told me they won't insure anyone under the age of 25 on my car!

When flux will cover me for 500 quid. (grp 15 renault 19 valver)

thisll b my third years cover on it, clean licence etc etc.

Go figure...
Old 27 April 2003, 10:21 AM
  #16  
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I've rung L & V for a quote for a STI type UK MY03 - they said that they only cover the import version or a UK WRX - should i ring again I try to get through to a different operator?
Old 27 April 2003, 10:31 AM
  #17  
glen4
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Neil,
you are correct, if you are a civil servant or ex civil servant or some one in your immediate family is, or has been (Dad, Mother, Brother, sister etc), you can join the CSMA, I am a member having worked for UKAEA during my apprenticeship, I insure my 2000 MY turbo for under £400!!
Old 28 April 2003, 06:29 PM
  #18  
Nick200
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You gotta love em!.
MY97 uk
29yrs (only had licence 2 yrs)
24 yrs missus (only had full licence 4 months)
2 yrs ncb
On drive
cat 1
full decat
K+N
STI I/C
17's
4 pots
dumpvalve
fully colourcoded
Huge rear spoiler
heads up display

800 fully comp

Funny us humans, moan when too expensive and at the same time very mistrusting of too cheap

[Edited by Nick200 - 4/28/2003 6:30:12 PM]

[Edited by Nick200 - 4/28/2003 6:31:24 PM]
Old 28 April 2003, 09:04 PM
  #19  
simo
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Foxmod

Mine's the same at present (changed from a P1 to an STI8)

the have not as yet had the new underwritting codes thru for the 8's so are covering as impost sti thill then!!

I had all the mods listed on my P1 schedule, none appear on the new schedule for the 8. I have written in to confirm mods exist and have asked for acknowledgement of my letter. I to am to take photos (any one know how to take a picture of a ppp?)

cheers simon
Old 29 April 2003, 11:02 AM
  #20  
Dark Blue Mark
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Rang up for a V4 Sti 4 door, but they only listed a 2 door. Then said I had to be 30

MB
Old 29 April 2003, 03:15 PM
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RB170
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Strange this

I got a quote from them on my RB5, they asked about mods, mileage and where the car would normally be kept

The same when they quoted me for a S2000
Old 29 April 2003, 03:36 PM
  #22  
Dark Blue Mark
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They're all monkeys, so inconsistent.

MB
Old 29 April 2003, 03:54 PM
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Glen M
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I changed my insurance to Liv & Vic yesterday - I was paying £1250 & they wouldn't protect my NCB or let me have the wife as a named driver (I'm 31, she's 28)

Liv & Vic - wife as named driver, fully comp, protected NCB £619 - bargain!!
Old 29 April 2003, 04:29 PM
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Just reading this as i am on the phone to Liv Vic, forcing the same argument about my mods.

I have substantial mods on my car, in excess of £10k and i am running approx 340+bhp on my UK Wagon.

They dont want to know about the mods and quoted my £850ish

I am now forcing that they make a note of every mod
Old 29 April 2003, 04:31 PM
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She has now input everything into the computer, the full list, too 5 minutes

Now gone away to check and confirm!
Old 29 April 2003, 04:43 PM
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Just run it past the underwriters, and it is ok. Ok because it is still a 2.0l turbo!!!

Just need to provide receipts for the mods if i want to be paid out for them!! And take photos to prove i had them on the car.

Not bothered about security or where the car is parked!!

£875 fully comp £300 excess, 9 years no claims protected, £18000 write off in Feb 2002, all mods forcefully recorded on their system, and read back to me, 350bhp.

Cant believe it!!
Old 29 April 2003, 04:44 PM
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ps i am 27
Old 30 April 2003, 08:43 AM
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Dark Blue Mark
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Bugger!

MB
Old 30 April 2003, 05:43 PM
  #29  
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Red face

just cant work it out !
I wasnt sure - so went back to my pervious company & they beat the quote from LV !

just wasnt happy about LV not caring... (even tho they said it would all be like4like & ok in the event of a claim)

Steve
Old 07 May 2003, 09:18 AM
  #30  
corradoboy
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Just tried their quick quote for the missus and pleasantly surprised.
£270-298
'92 Civic Vtec 8YrNCD No Points 1 No Fault Claim No mods
When I phoned to arrange, curiously, they had no interest in where the car was kept, what security was fitted or any mods but the price shot up to over £400 (£30 dearer than esure).
I suggested that I could stick a Scoob on a council estate with no protection and that wouldn't affect the quote and they agreed, barmy.
Beware.


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