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Old 29 July 2002, 12:02 AM
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Si.t
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Question

Has anyone had any good or bad experience with on line shopping? What do people think of unauthorised outlets? Basically I'm going to buy the Alpine 7998 and making sure I won't get stung if it needs to be returned/repaired.

Any thoughts or good sites people know of (preferably cheap), have looked at letsbuycaraudio.com and mcs direct so far.

Cheers Si
Old 29 July 2002, 08:51 AM
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chiark
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People have used MCS direct, certainly. I'd try to go for an authorised reseller otherwise you could have another stage of middlemen in the case of a warranty return/repair. Ask up front. If they don't respond to your email, then that tells you something.

Let us know your findings!

nick.
Old 29 July 2002, 09:42 PM
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Si.t
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Wink

Cheers, will do.
Old 30 July 2002, 12:49 AM
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Si.t
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letsbuycaraudio.com has a statement on their homepage that they are authorised dealers for all products they sell. And very cheap, too. Kellcoo also has links to this site in their car audio section. Max Power credited, to.

Gentlemen, we may have a winner - I guess the proof is when you need to send something back...
Old 30 July 2002, 09:27 AM
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chiark
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Absolutely - in my experience, the way things get sorted on returns is the real measure of a company. Anyone can sell cheap, but they've got to back up what they're doing.

Let us know your experience.
Old 30 July 2002, 01:53 PM
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M0NEY
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www.caraudiodirect.com has always helped me out
Old 30 July 2002, 03:31 PM
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mannyo
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Another vote for caraudiodirect, great service when I bought stuff from them
Old 30 July 2002, 07:36 PM
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Si.t
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yeah, cad is pretty good - order some magnats there a while ago, but took a few weeks arrive, didn't tell me they were out of stock untill ichased it up. Not bad, nonetheless, but a bit more expensive than others.
Old 31 July 2002, 01:23 PM
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scOObySTIPD
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Question

Has anyone had anything fitted by MCS direct at all?

They have a UK fitting service that looks quite reasonable...

Thanks for any tips

scooby

[Edited by scOObySTIPD - 7/31/2002 1:24:27 PM]
Old 31 July 2002, 10:07 PM
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LoFi
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Unhappy

I brought from MCS and unfortunately had to use the "return" test. Not the best, I think I had to make 3 phone calls and it took a bit longer to get my money back than I'd hoped (and because I didn't return it within 7 days or something I got charged £25). But they were always quite helpful via email and on the phone once you got talking to the right person. Considering how cheap their prices are I didn't think their service was that bad.

Piers LoFi
Old 31 July 2002, 11:03 PM
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Boost II
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Thumbs up

http://www.cel-direct.com/

These guys have good prices over the net but are not just a warehouse and a modem - proper shop/display centre in Leicester - very impressive IMHO and also friendly/knowledgable. Recommended from personal experience (about a year ago though!)

[Edited by Boost II - 7/31/2002 11:09:50 PM]
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