I have a P1 that blew up on the rollers I stripped the engine down and found the faults. I was looking on the net and came across flat 4 so ordered head gaskets, rocker cover gaskets and oil pump! It took 3 weeks for the item to arrive and the head gaskets were wrong and also no oil pump. Tried to phone and got no reply so emailed about two days later I received a reply saying sorry and he will sort it. 3 days later the right head gaskets arrive but still no oil pump. Iv'e tried to email and ring again but no reply I threatened with court action but still no reply so I am at a loose end what to do. The car is still on my ramp with no oil pump so I cant build the engine and iv'e had no offer of a refund or no oil pump all in all im not a happy bunny

 

flat4online? IIRC there was a few threads about waiting for items.

 

Yes thats the one im getting quite annoyed with it now just want to drive my car hopefully ill have it time for the tunnel run!

 

one of a few posts i just picked out.
https://www.scoobynet.com/scoobynet-...at4online.html

Could you not just cancel and get one from rcm?

 

I assume this was an online or telephone order, therefore your credit card should cover you for this.
As speccy, cancel the order and buy it direct from RCM

 

I bought a 2.5 block, ARP head studs, Cometic 3 layer stainless steel gaskets and a breather kit from flat4 with no problems, mind you, that was 2years ago!

As mentioned, have heard quite a few problems from them now

 

Thanks for the replys but i cant get through to even get a refund on the pump i have tried emails, phone he never anwsers i just cant get through. Credit card company will not refund as he said he would send it out but that is 3-4 weeks overdue. I use zen or rcm most of the time ill think ill stick to them from now on!

 

Post this in general they may see it there

 

if you can stump up the cash, get a RCM oil pump and sell the one you are waiting for (when it does arrive)
you'll get 95% of your money back , im sure and you'll be on the road!!!

think flat4 just got too busy to quick unfortunately

 

ive had previous encounters with the rcm oil pumps and they havent been good so want to use the std one not knocking rcm as all the other products & services i have used are great !

 

fair enough mate

just trying a way to get you back on the road !!!