The<>Stig

I have a P1 that blew up on the rollers I stripped the engine down and found the faults. I was looking on the net and came across flat 4 so ordered head gaskets, rocker cover gaskets and oil pump! It took 3 weeks for the item to arrive and the head gaskets were wrong and also no oil pump. Tried to phone and got no reply so emailed about two days later I received a reply saying sorry and he will sort it. 3 days later the right head gaskets arrive but still no oil pump. Iv'e tried to email and ring again but no reply I threatened with court action but still no reply so I am at a loose end what to do. The car is still on my ramp with no oil pump so I cant build the engine and iv'e had no offer of a refund or no oil pump all in all im not a happy bunny

Spec'c'57

iTrader: (1)

flat4online? IIRC there was a few threads about waiting for items.

The<>Stig

Yes thats the one im getting quite annoyed with it now just want to drive my car hopefully ill have it time for the tunnel run!

Spec'c'57

iTrader: (1)

one of a few posts i just picked out.
https://www.scoobynet.com/scoobynet-...at4online.html

Could you not just cancel and get one from rcm?

yellowvanman

I assume this was an online or telephone order, therefore your credit card should cover you for this.
As speccy, cancel the order and buy it direct from RCM

Cornelius

iTrader: (2)

I bought a 2.5 block, ARP head studs, Cometic 3 layer stainless steel gaskets and a breather kit from flat4 with no problems, mind you, that was 2years ago!

As mentioned, have heard quite a few problems from them now

The<>Stig

Thanks for the replys but i cant get through to even get a refund on the pump i have tried emails, phone he never anwsers i just cant get through. Credit card company will not refund as he said he would send it out but that is 3-4 weeks overdue. I use zen or rcm most of the time ill think ill stick to them from now on!

Phil

Post this in general they may see it there

WRX_Dazza

if you can stump up the cash, get a RCM oil pump and sell the one you are waiting for (when it does arrive)
you'll get 95% of your money back , im sure and you'll be on the road!!!

think flat4 just got too busy to quick unfortunately

The<>Stig

ive had previous encounters with the rcm oil pumps and they havent been good so want to use the std one not knocking rcm as all the other products & services i have used are great !

WRX_Dazza

fair enough mate

just trying a way to get you back on the road !!!