SirFozzalot

What a nightmare I am having getting my windscreen changed!

Here goes:

Visit 1 ~ Fitter turns-up with no rubber trim so can't change screen

Visit 2 ~ Fitter cancels fitting due to rain

Visit 3 ~ Fitter doesn't turn-up at all - no call, nothing

Visit 4 ~ Fitter doesn't turn-up at all - no call, nothing

Visit 5 ~ Fitter turns-up with no rubber trim so can't change screen

NOT VERY HAPPY!!!!!!

How hard is it to get a poxy windscreen changed these days?

Can't even go elsewhere because this is being done through the insurance and they only use RAC windscreens.

[rant over]

frayz

iTrader: (7)

C U Next Tuesdays mate

cookstar

iTrader: (6)

Oh gawd,

Mine needs doing too, have i got this to look forward to

hux309

Ive had mine fitted by mobile windscreens and it's now heading back for a 3rd time with yet another leak

cookstar

iTrader: (6)

davedipster

I got my screen on the 03sti changed by RAC windscreens, in the Chelmsford depot. Dropped the car off, went for a quick drink in the pub.
Top Job and a better than std screen!
Also had my wifes focus screen done there as well, another top job.

Maybe it's better to book the car into the depot?

hux309

That's what i did, left the thing there all day and still leaking, if they keep this up im sending an email to their head office

SirFozzalot

That's what is being done next time (6th attempt )

After a recommendation from the fitter who turned up today, they have ordered a dealer supplied part. i.e. They will get an original part from Subaru instead of their RAC branded part. He reckons the Subaru part is better fitting and better quality screen.

cookstar

iTrader: (6)

You would think they would want to get these right, iirc the windscreen is quite an important part of the structural strength of the car.

SirFozzalot

Yep, makes up a massive amount of structural integrity of the car.

Granby

iTrader: (5)

Had a problem with them last year

Booked the car in but never got a call back to confirm, phoned them up and it had been booked for the next day , oh well no problem i thought as i was off anyway, next day i get a call we have just checked your screen and it has a crack in it and have got to order another one

Gets booked for a couple of days later gets a call a couple of days later and they have the screen in and have double checked and it's all OK , about a hour later the fitter phones up and hes checked the screen and guess what it has a big crack in it

Told them to forget it and went to autoglass and had no problems at all

Dave_68

Steve do your self a favour and check it has the vin notch in the screen (if your 03 has it already of course) I've fitted a couple and not noticed it didn't

Also make sure the guy does a pre inspection prior to you leaving it, and then have a lookie round when you pick it up, should be fine of course but accidents happen. Easy enough to do so all should be peachy.

Dave

SirFozzalot

I checked with them about the VIN notch (thanks to your previous advice ) and the one he brought along today did have the VIN notch. He also did the pre-inspection.

As they are now ordering a dealer part (from Subaru) the glass should have the VIN notch....I hope.

SirFozzalot

I will be waiting with it anyway rather than leaving it. I know it takes a couple of hours, but hey. I will make sure my PSP is fully charged.

baz69birds

Lets hope you get it done soon...

BETTER LUCK NEXT TIME..

SirFozzalot

FINALLY!!!!!!



Now to get my money back....

SirFozzalot

All sorted with Subaru glass and not RAC stuff

Tissy

Wooooohoooooooooo

Cornelius

iTrader: (2)

I had problems having my windscreen replaced, they came, then said the screen they brought was the wrong tint, and there was only 2 screens in stock in the UK suitable for my car, took a week for them to get one

Tiny