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Old 15 December 2004, 05:03 PM
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craig5
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Default sti racing

has anyone bought anything from them i paid for some sti pedals 4 weeks ago and have not received them,they have not returned any of my emails either where do i stand i paid by visa through paypal
Old 15 December 2004, 05:19 PM
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XRS
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I believe you have 30 days to notify Paypal of a problem. After that they won't look at it. Your best bet might be to go to your credit card, but they probably won't do anything until the problem is 60 days old. Having said that, by going to your credit card Paypal will wash its hands of the problem.
Old 15 December 2004, 05:32 PM
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craig5
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thank's i have already informed paypal
Old 15 December 2004, 05:41 PM
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Molds
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I have used STiRacing and got great service and a good price.

As it happens I sent Simon an email a few days ago to ask for a price on something and havent heard back. This is not like Simon so I am guessing he is on holiday, ill etc. etc?

Cheers

Molds
Old 15 December 2004, 05:56 PM
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Smatt
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I sent an email to him on 24-11, then again on 29-11 still no answer to either.
Old 15 December 2004, 08:27 PM
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Steve vRS
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Unhappy

Impreziv Motorsport deja vu

Steve
Old 16 December 2004, 12:03 AM
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Ray_li
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I organised a group buy with over 35 people buying the STI pedals from STI Racing and none of us had a problem
Old 16 December 2004, 12:26 PM
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RLE
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As Molds says I have requested a number of prices from Simon and had pretty prompt responses. My HKS SSQV came with no problems with great service.

Wouldn't worry about this mate. There will be a genuine explanation (although I appreciate thats not too helpful)
Old 16 December 2004, 03:12 PM
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chris singleton
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Originally Posted by RLE
As Molds says I have requested a number of prices from Simon and had pretty prompt responses. My HKS SSQV came with no problems with great service.

Wouldn't worry about this mate. There will be a genuine explanation (although I appreciate thats not too helpful)
Ditto to the above, I've ordered from Simon 3-4 times now and always received excellent service. Got my Blitz Nur Spec about 3-4 weeks ago.

Sometimes he does have to order parts in, I waited about 4 weeks for the Blitz to be ordered but received it within 3-4 days after it was posted.

Again, not much help but I'm sure Simon will be in touch soon to sort this out.

Chris
Old 16 December 2004, 03:19 PM
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craig5
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have received email from simon it sound's like he has staff problem's he is sorting out
Old 17 December 2004, 12:25 PM
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Glad you've heard something.......I still havent
Old 20 December 2004, 11:52 PM
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I've ordered stuff off Simon too in the past.No probs and excellent service
Old 21 December 2004, 12:00 AM
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I have had two STI side skirts from Simon top man, arrived all the way from Japan with not a mark on them, no import duty to pay on them as well and saved £270 on UK dealer price.
Old 29 December 2004, 06:19 PM
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Still nothing............
Old 29 December 2004, 08:44 PM
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Ray_li
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Originally Posted by TDT
Still nothing............
PM me your name and what you bought. i'll give him a try for you.
Have you parted with any money?
Old 30 December 2004, 08:40 AM
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TDT
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Not parted with any money, but would have done if he'd got back to me!

Have managed to source the bits I was after from someone else.

Cheers for the offer of help though!
Old 30 December 2004, 02:13 PM
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Exclamation

TDT - Dont hold it against Simon mate, he's going through quite a lot at the moment.......

No doubt he'll post a reply as soon as he can. I'd recommend STI-Racing everytime.

Originally Posted by TDT
Not parted with any money, but would have done if he'd got back to me!

Have managed to source the bits I was after from someone else.

Cheers for the offer of help though!
Old 30 December 2004, 03:46 PM
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RB5Caterham
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Agree with Darms, Simon is a really good bloke and he always does his very best for everyone.

There must be a reason why he hasnt got back to you, yes, he is a supplier and works on his own (I believe) but he's also a human so just think he may have had some personal set back not to be his usual prompt self.

Give him a chance........never let me down.
Old 30 December 2004, 07:41 PM
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Ray_li
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he's an electronics geek by day and STI Racing boss by night
Old 02 January 2005, 03:36 PM
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Have sent a few e-mails to him in the last few weeks and still no reply, is he still trading.
Old 13 January 2005, 02:05 PM
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TDT
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Still heard nothing. Is he still trading?
Old 15 January 2005, 04:15 PM
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Exclamation UPDATE

Guys....

Good News, I just got an email from STi-Racing

They are trading..... ..... I hope Anita doesn't mind you can contact her on anita@stiracing.com

Just hope Simon is ok.......so guys be gental with Anita, she's really nice and will help you with all your orders.

Darms
Old 15 January 2005, 08:22 PM
  #23  
p1doc
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i would recommend them,got a sti front splitter off simon-quality merchandise at cheap prices
martin
Old 17 January 2005, 08:52 AM
  #24  
M0NEY
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I know anita was joining Simon but i didnt think Simon would take a step back. From what i understand, Simon knows or is part of a tuning company in Hong Kong. He set up STi Racing to offer subaru owners parts at reduced prices. And he was getting his parts from this tuning company in Hong Kong. And Anita was going to be helping him out in STI Racing (as she was from this other tuning company).

If that makes sense.

Anyway, has Simon now taken a step back in the company?
Old 18 January 2005, 09:10 AM
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darms
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M0NEY

Not really - Simon's just been really busy on a personal note. However, he assures me that things are getting back to normal and will be responding to all oversea customers very soon

Darms
Old 23 January 2005, 05:02 PM
  #26  
M0NEY
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Darms,

Had a reply from Simon last week and all is well. Looks liek he is back

Cheers
Old 23 January 2005, 11:00 PM
  #27  
Hammoc
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After a bit of a delay got a cover I ordered from STi racing for my STI7.

Good quality and great fit - well tailored for the high spoiler and wing mirrors.

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