WRX_BLUES

I originally purchased my MY03 STI from Lancaster Subaru in Sevenoaks. However, now I have a problem. The acoustic parking aid has failed. I have looked on the original purchase invoice and it doesn't have the original subaru part number on it. The question is whether it should be the genuine subaru part or not? If it isn't then how am I supposed to get it repaired under warranty. I know that Lancaster Jaguar Sevenoaks are still in business and have recently sent me a letter to provide servicing for Subarus, but can I get them to fix it for free?

Nathan L

I used to use Lancasters Subaru but now use Gatwick Subaru.

Wish I'd used them sooner as their service is much better IMHO.

http://www.gatwick-group.co.uk/

Nathan..

WRX_BLUES

Cheers Nathan, I might well do that.

WRX_BLUES

Big thanks to David Hollamby at Gatwick Subaru for sorting out my warranty issue on my parking sensor. Now that's what I call customer service!

CustomScoobyIOM

Erm have you spoke to them yet?

WRX_BLUES

What kind of a question is that? Yes I have, and he is currently ordering the part.

Nathan L

I must admit I was a tad confused by that, but thought it must be me?

Nathan..

WRX_BLUES

Nathan L

Thanks for the recommendation, customer service is definitely one of their traits.

Regards,

Ben

Nathan L

No probs m8

Dave H is a top guy.

Nathan..