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Lancaster Pangbourne

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Old 09 July 2003, 01:53 AM
  #1  
Piggy McRae
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Exclamation

A suspicious first post from a long time owner and part time lurker…

I’m another Lancastrian(?) left stranded by their imminent closure. Been a customer for seven years, and have somehow learned to trust their thorough (yet relatively pricey) Service Dept.

However, I had a very positive visit to CCV (Witney) today, that definitely justified the extra mileage. Attentive and friendly staff who took their time to satisfy my motoring fetish (and there's some great little 'B' roads in the surrounding area!).

I would certainly recommend them to the rest of the frustrated West Berks/East Wilts/South Oxon massif who don't fancy the obvious alternatives

Kudos to Conrad at Lancaster – I hope he finds a company that deserves him...

PMcR


[Edited by Piggy McRae - 9/7/2003 12:02:21 PM]
Old 27 August 2003, 06:50 PM
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[Chris]
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Is closing down - just dropped my car down and they have been given their months notice

understandably they are not too happy at the moment.

ah well another dealership down
Old 27 August 2003, 07:48 PM
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thebothy
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Unhappy

im gutted got p1 there and have sevicing there i hope they are not closing but just got to find new property to work from
Old 27 August 2003, 08:15 PM
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scooby_jim
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Try CCV near Witney, much nicer guys and cheaper too for services etc. They have a more "family-run" feel. Yes I realise it is further for you guys to travel, but I live not far from Wallingford and think it's worth the trip.

Had a bad experience at Pangbourne, but I suppose you guessed that

Added to say all IMO of course..

Jim

[Edited by scooby_jim - 8/27/2003 8:16:04 PM]
Old 27 August 2003, 08:33 PM
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NACRO
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Question

Does that mean Lancaster Sevenoaks will shut down too?
Old 27 August 2003, 10:25 PM
  #6  
248SPG
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Smile

Hi Guys,

Looks like the replacement Dealership is over in Twyford.

Have a look at This thread. as a few of us were discussing it earlier.
Old 27 August 2003, 10:47 PM
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ScoobyKev
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Had dealings with CCV in Witney, must say they are very polite and professional.

Kev
Old 29 August 2003, 12:29 PM
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Ajax
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CCV in Witney.
Gets my vote, I have used the service and body repair
Old 29 August 2003, 01:09 PM
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TomCat
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Sad for the guys in the Service department - Conrad & Steve especially for sorting out my MY99.

They were let down by their Sales & Management though - lots of posts about poor aftersales, even one where a salesman called a customers wife "a very rude word" in writing!

I had an unhelpful response & only got my car sorted after I could prove they had lied about the condition of the brakes to their own company chairman.
Old 05 September 2003, 05:38 PM
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ScoobyKev
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I think Steve/Conrad are OK, but Steve (service manager) can bullsh!t a bit.

Kev
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