Anybody got any good or bad reports about Monks Heath or Robinson's of Rochdale?
03 July 2003, 03:39 PM
#2
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Monks Heath a bit laid back about sales - they get all the uk fleet business from lex so don't have to try very hard - also have been a bit brusque with people wanting test drives in the past -
servicing - ok but not stunning - usually pretty helpful with warranty claims, parts department pretty good.
summary - you could do a lot better but they have a geographical advantage for anyone south manchester/cheshire.
I will leave it for someone else to comment on robinsons
Paul w
servicing - ok but not stunning - usually pretty helpful with warranty claims, parts department pretty good.
summary - you could do a lot better but they have a geographical advantage for anyone south manchester/cheshire.
I will leave it for someone else to comment on robinsons
Paul w
03 July 2003, 03:42 PM
#3
Cheers for that. I'm located in Worsley so im basically between the two dealers, Monks Heath being closer to work tho. I certainly agree about the parts department... very good.
The sales part may not be important..... anybody taken a euro import to any of these dealers?
Tony.
The sales part may not be important..... anybody taken a euro import to any of these dealers?
Tony.
08 July 2003, 12:06 AM
#4
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I have tried both when I was up in Manchester. Bascially Robinsons better and more attentive. MOnks Heath can be snooty, but OK most of the time. From Worsley probably Robinsons are best bet
08 July 2003, 10:08 AM
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Tony,
I use Robinsons and I have no real compalints. In fact I would recommend them. The only area they have let me down is not returning my calls which although slightly annoying is nothing in the grand scheme of things.
Guy
I use Robinsons and I have no real compalints. In fact I would recommend them. The only area they have let me down is not returning my calls which although slightly annoying is nothing in the grand scheme of things.
Guy
08 July 2003, 10:22 AM
#7
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Try Mainland in Widnes .. Speak to Danny. good bloke and enthusiastic too 
, it was easily worth the drive. I used to use Monks Heath, but they treated me like **** !
, it was easily worth the drive. I used to use Monks Heath, but they treated me like **** !
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16 July 2003, 06:24 PM
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I'm happy with Monks Heath. Bought the Legacy there and have had all servicing done there. Courtesy car available if you let them know in advance.
At 36K there was a knocking noise from the engine. This was attended to at the service. When I went to collect the car I asked the receptionist what the noise problem had been. Without looking at the invoice, service book, computer or anything, or asking a mechanic what the problem had been, she was able to tell me that it had been the timing belt tensioner which had been replaced under warranty. I was impressed.
Labour charge is £55 per hour.
Doug
At 36K there was a knocking noise from the engine. This was attended to at the service. When I went to collect the car I asked the receptionist what the noise problem had been. Without looking at the invoice, service book, computer or anything, or asking a mechanic what the problem had been, she was able to tell me that it had been the timing belt tensioner which had been replaced under warranty. I was impressed.
Labour charge is £55 per hour.
Doug
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