Mainland, Widnes
08 November 2002, 09:29 AM
#1
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Has anyone used them previously, as the dreaded 30k service is due, are they any good???
comments please
By the way how long does one of these services take??
Cheers Nige..
comments please
By the way how long does one of these services take??
Cheers Nige..
08 November 2002, 02:13 PM
#2
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Yep,have used em for servicin on my MY01.(Plus Prodrive spring fitting/geometry etc,etc)Very impressed with the customer service.Make Monks Heath look like idiots (Which they are anyway!!!!)
Danny Dunbabin is the aftersales manager. 0151 495 2091
Cheers
Nick
Danny Dunbabin is the aftersales manager. 0151 495 2091
Cheers
Nick
11 November 2002, 12:44 PM
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Took my My02 for first service (100 miles round trip), as a Scooby dealer nearby refused to do it (Cyprus import) !
Couldn't fault them, good service, good attitude, except for charging for washer top up (full before they did it... so don't know how they managed to get any in
and charged for lubrication of doors at £2.50 ish. When queried they gave me the bottle of WD40 equivalent!
Tony
Couldn't fault them, good service, good attitude, except for charging for washer top up (full before they did it... so don't know how they managed to get any in
and charged for lubrication of doors at £2.50 ish. When queried they gave me the bottle of WD40 equivalent!Tony
11 November 2002, 12:57 PM
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I have mixed views, on the one hand they don't seem any worse than other (non-Subaru) dealers that I have dealt with, but on the other hand
1. I booked my car in for 1 o'clock, but wasn't seen until 2.
2. I am still waiting for a standard part ordered 3 weeks ago.
3. They have a new car with a couple of STi stickers in the showroom for £22k
It has standard exhaust and scoop. I was told >£1k 18" wheels, but they are only 17" standard wheels sprayed gold 
It does have the headlamps but £22k !!
1. I booked my car in for 1 o'clock, but wasn't seen until 2.
2. I am still waiting for a standard part ordered 3 weeks ago.
3. They have a new car with a couple of STi stickers in the showroom for £22k
It has standard exhaust and scoop. I was told >£1k 18" wheels, but they are only 17" standard wheels sprayed gold It does have the headlamps but £22k !!
11 November 2002, 01:00 PM
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PS Screenwash at £3 for a top up. No worse than others but I won't be paying that again.
Also they put Castrol Magnatech 10W/40 in the car. I thought that 5W/30 was recommended grade?
Also they put Castrol Magnatech 10W/40 in the car. I thought that 5W/30 was recommended grade?
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12 November 2002, 01:06 PM
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I take my own oil (Mobil 1 Motorsport)and they charge accordingly but i cannot fault them in effort.They are a bit green when it comes to some Subaru related issues but as an overall dealership they are excellent,Danny is great and helps out way beyond any other dealers i've encounted (not just Subaru's)So thumbs up from me.
Zippy
Zippy
14 November 2002, 04:12 PM
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Took my My02 for first service (100 miles round trip), as a Scooby dealer nearby refused to do it (Cyprus import) !
Ten bob millionaires!!!!
Nick
25 November 2002, 03:34 PM
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The last sales manager was very cunning - For example lets take you out for a test drive in a WRX PPP wagon and tell you that the standard saloon will feel the same?! 
Oh and as for the MY03 - any changes they make will be very minor! - Well it fooled me! 
On the other hand the Service Manager (Danny) is a top bloke and knows his stuff - Highly recommended.
Oh and as for the MY03 - any changes they make will be very minor! - Well it fooled me! On the other hand the Service Manager (Danny) is a top bloke and knows his stuff - Highly recommended.
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