Dingdongler

I installed a major software upgrade on my Galaxy s3 and now all my photos are gone!

Is there anything I can do about this?

MDS_WRX

iTrader: (1)

Did you have it set up to back the photos up to Google+?

dpb

Id be amazed if they're not somewhere else, have you never synched it?

stevebt

iTrader: (8)

Drop box is free with all the samsung galaxy s3 phones, check that and you should be ok

drb5

iTrader: (4)

Surprised no-one has came on and said get an iPhone....

Ant

All jokes aside, he wouldn't lose his photos if he had

dpb

But he'd have to sign his life away to itunes

Ant

I haven't touched iTunes in weeks, done wirelessly in these modern times

Dingdongler

I think I disabled all the syncing stuff when I first bought the phone because I thought it might be draining the battery

Cannon Fodder

iTrader: (100)

If you have Google+ set to auto backup then they'll be there, even the great iPhone won't auto backup if you disable the iCloud or other backup services.

Did you have the default storage location set to internal or memory card?

ScoobyNoob79

Do you use Facebook on the phone? If so, Facebook automatically takes all your photos off your phone and stores them all in your account.

It also does the same with your contacts, not many people know that

TonyBurns

iTrader: (3)

Did you set your photos up to be saved on the memory card or on the phone itself?

Dingdongler

Thanks.

I definitely had drop box switced off as I've checked and there are only a handful of photos which I took when the phone was first bought.

How do I check if they may be on google +. I can't see an app for it.

Also how do I check if the default setting was to store the photos on the phone or sd card? I can't see it under the 'settings' widget.

Thanks for your help

MDS_WRX

iTrader: (1)

Go to Settings -> Backup & Reset and see if Automatic Backup is turned on or off.

MDS_WRX

iTrader: (1)

He would still have (potentially) lost them on an iPhone if he had turned automatic syncing off (like it sounds he may have done) so I'd give up before you start on that!

By default, auto syncing is turned on so no-one can lose photos unless they specifically choose not to back them up.

Dingdongler

My bad!

It turns out that my SD card had clicked out of its slot. I clicked it back in and all the photos are of course back. I've learned my lesson though so I'll set up a back up function.

Thanks to all those that tried to help

Ant

But that only syncs when charging so he wouldn't of turned it off in the worry of preserving battery life

Galifrey

iTrader: (3)

Kies does what itunes does, if you backup with itunes you would backup with Kies.

Ant

Genuine question, does kies do it wirelessly similar to photo stream?

Cannon Fodder

iTrader: (100)

I believe so I never used it when I had my Galaxy S2/3 or 4, auto backup to Google+ is great and works a treat.

Plus of course you can delete what's on the handset and just keep it all remotely.

Galifrey

iTrader: (3)

Yup, you use Kies Air