Blueyonder problems ?
17 May 2002, 12:31 PM
#5
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I'm assuming that your talking about the Broadband internet access ? Mines been fine this morning and this afternoon.
What Ip address do you have, is it a 169.xx.xx.xx ? Or is it a valid 62.30.xx.xx, can you collect emails, connect to ftp sites, etc. Have you tried rebooting the PC and the cable modem ?
Are all your lights on the modem locked on ?
Cheers Phill C
[Edited by babber - 5/17/2002 12:34:14 PM]
What Ip address do you have, is it a 169.xx.xx.xx ? Or is it a valid 62.30.xx.xx, can you collect emails, connect to ftp sites, etc. Have you tried rebooting the PC and the cable modem ?
Are all your lights on the modem locked on ?
Cheers Phill C
[Edited by babber - 5/17/2002 12:34:14 PM]
17 May 2002, 12:39 PM
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babber - Yep, broadband internet.
Only tried it this AM before coming to w*rk. Send/Receiving mail worked, MSN messenger worked, but not IE
Rebooted and reset the modem, still the same. All lights functioning normally.
Will have another go at lunch, may be alright now.
Odd
Maybe a problem with IE ?
Only tried it this AM before coming to w*rk. Send/Receiving mail worked, MSN messenger worked, but not IE
Rebooted and reset the modem, still the same. All lights functioning normally.Will have another go at lunch, may be alright now.
Odd
Maybe a problem with IE ?
17 May 2002, 12:45 PM
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DJ Dunk,
If all other services were working then sounds like an IE problem, router issue, cache problem, etc. What time did you check it this morning, was it early ? They sometimes do maintenance on the routers / servers in the early hours.
Anyway, it proves the RF portion of Broadband was working, as the other services were fine
Have you booked a fault ?
Cheers Phill C
If all other services were working then sounds like an IE problem, router issue, cache problem, etc. What time did you check it this morning, was it early ? They sometimes do maintenance on the routers / servers in the early hours.
Anyway, it proves the RF portion of Broadband was working, as the other services were fine
Have you booked a fault ?
Cheers Phill C
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17 May 2002, 12:57 PM
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Not booked fault cos I'm still at work (busy ). Will have a play about at lunch and see what happens 
Just thought I'd check to see if there were any major problems or alerts than I can't find out about because I can't get access to selfcare. Thanks
). Will have a play about at lunch and see what happens Just thought I'd check to see if there were any major problems or alerts than I can't find out about because I can't get access to selfcare. Thanks
17 May 2002, 02:38 PM
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Chances are it will be the netapps webcache server which I am assured is going 
. Can't say what it is being replaced by but along with a couple to network upgrades blueyonder will have the better network infrastructure in comparison to the ADSL network.
. Can't say what it is being replaced by but along with a couple to network upgrades blueyonder will have the better network infrastructure in comparison to the ADSL network.
Shame I'm gonna have to move to the darkside when my new house is ready 
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