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Newbie needing help with my macbook grrrrrr........ >:(

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Old 17 November 2012, 12:27 PM
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LSherratt
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Default Newbie needing help with my macbook grrrrrr........ >:(

Ok this is REALLY frustrating me and I'm getting worked up about it.

iPhoto isn't printing and it's coming up with the error message:

"There were no themes located. Until at least one theme has been installed, this feature will be unavailable."

What the **** are themes? Why is it telling me this? Why do I need a 'theme?' I just want to print some photos.

I've done a google search about this problem and a few people are having this.... no one is explaining how to fix it other than something to do with "HD/Library/Application Support/iPhoto/Themes".

How do I access this in the finder?

**** me I need help and would really appreciate it if someone can tell me what to do step by step..


PS: This is a new mac with iPhoto 11 and OS Mountain Lion 10.8.2

Last edited by LSherratt; 17 November 2012 at 12:28 PM.
Old 17 November 2012, 12:33 PM
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Ant
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Tried this ?

https://discussions.apple.com/thread...art=0&tstart=0
Old 17 November 2012, 12:35 PM
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Will try that now, cheers, didn't see that thread.

Will let you know how I get on.
Old 17 November 2012, 12:37 PM
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I just trashed it, now I've seen... :


If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

System restore discs??? I didn't even get one with my bluddy mac.

Need help please, this isn't simple at all. It came preinstalled on my macbook pro with OS Mountain Lion 10.8 therefore I have no system restore discs? no purchased receipt.... etc...

Last edited by LSherratt; 17 November 2012 at 12:42 PM.
Old 17 November 2012, 12:52 PM
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Even some person on the Apple forums has copied that link for me to look at. It's all very well if I'm using an older version or if they purchased iphoto separately, but there's no step for OS 10.8, which has been out for a few months now?
Old 17 November 2012, 01:26 PM
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Ant
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If you login to App Store does it show as iPhoto purchased? If it does just download it


You got no discs at all? If not see if the install bundled software is in the recovery option

"The easy way On most Macs, you can access recovery mode by simply restarting or starting up the Mac while holding down Command+R. Keep holding these keys until you see a window with OS X Utilities in large text across the top. If this procedure doesn’t work for you, try the next method.
Old 17 November 2012, 01:28 PM
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Because you actually own it, if all else fails just download it from torrent
Old 17 November 2012, 02:48 PM
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Cheers Ant will give that ago later when I'm next on it.
Old 17 November 2012, 05:25 PM
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Am I being thick or what because I still have no idea of how to reinstall a new copy of iPhoto.

The only applications in my purchased history are:

- Pages
- Garageband
- iMovie

No disc came with it, plus because it's the new Macbook, it doesn't even have a CD drive.

When holding down cmd+r, it comes up with 'OS X Utilities' with the options:

- Restore from Time Machine
- Reinstall OS X
- Get Help Online
- Disc Utility

I have also gone into the finder and clicked on Go > Computer > HD > Library > Application Support ...and iphoto isn't there.


This is turning into a massive ball ache now lol. Surely it can't be this difficult?
Old 17 November 2012, 07:09 PM
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what about if you go to download iphoto form appstore does it show as purchased on the tab there?
Old 17 November 2012, 07:11 PM
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https://discussions.apple.com/thread...art=0&tstart=0

and this
https://discussions.apple.com/thread...art=0&tstart=0
this could be a help, it all points to re-downloading it from the appstore


the second link is the most helpful

Last edited by Ant; 17 November 2012 at 07:13 PM.
Old 17 November 2012, 10:05 PM
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When I go to the AppStore and search for iPhoto, it comes up with the price of £10.49, and when I click this it wants me to buy it.

I'm stumped. Is it worth ringing Apple customer services and trying to get through to someone?
Old 17 November 2012, 10:29 PM
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They pretty good on the phone maybe worth a shot
Old 17 November 2012, 10:46 PM
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Ok cheers anyway for your time and effort Ant, appreciated.

Only reason I'm more annoyed than usual is because I bought some new printer cartridges specifically to print out some new photos.

Last edited by LSherratt; 17 November 2012 at 10:47 PM.
Old 18 November 2012, 01:02 PM
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Sorry for late reply, thought I had replied via phone, but seems not.

Path could be ~/Library/Application Support/iPhoto
Which is really /Users/<YourUserName>/Library/Application Support/iPhoto

Confusing I know but /Library is the main Library, the other is your personal one.

The Buy button seems to indicate you did not purchase it, and it was pre-installed. But to truly check, sign into the App Store, and go to the Store menu and select View My Account. On that page should be a "View Hidden Purchases" option, click that and see if anything appears.


Also, have a read of the iLife section of this.

I have had a look at my ML installer and I don't see anything in the packages containing iPhoto. It's possible the preinstalled version could be different though.

I would recommend talking to Apple and asking them what to do. Make sure to tell them you have not purchased iPhoto from the App Store, as they'll probably assume you did / have.

Last edited by Markus; 18 November 2012 at 01:06 PM.
Old 17 January 2013, 05:29 PM
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Coming back to this, thankyou Markus because I have now fixed it.

I wanted to really print out a picture so came back to this thread to double check.

Sign into the App Store, and go to the Store menu and select View My Account. On that page should be a "View Hidden Purchases" option, click that and see if anything appears.

iPhoto magically appeared (I don't know why it was hidden in the first place??), so I was able to delete my current iPhoto and then able to reinstall it.
Old 17 January 2013, 09:41 PM
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Good to know it works
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