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Recommend us a good internet service provider.

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Old 27 June 2012, 06:30 PM
  #1  
Rob_Impreza99
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Default Recommend us a good internet service provider.

I'm currently with virgin but its not been great, its fine when its working but the amount of times ive gone to load a browser and found out the connection is offline is becoming frustrating to say the least.

Who do you recommend, ideally a provider that comes in and sets up your wireless network as well, what sort of deals are around as well.
Old 27 June 2012, 07:37 PM
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mart360
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Loads of deals, but none will come and set it up for you.....

Its called internet natural selection....

if you cant work out how to set it up, then you shouldnt be on the web




If you just want a good ISP then try BeThere.co.uk


Mart
Old 28 June 2012, 12:42 PM
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zen
Old 28 June 2012, 01:33 PM
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Dedrater
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Plusnet, they will send you out a router, plug it in and it will set itself up with 20 minutes, can't get simpler than that.
Old 28 June 2012, 05:37 PM
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Just moved to Sky and its plug & play router which worked first time. Still waiting to see what final linespeed I will end up with as has only been 2 days since I switched. But its already faster than my Talk Talk was as that crawled at a lowly 1.5mb during peak hours.

Also 6 months free unlimited broadband and calls.
Old 28 June 2012, 07:08 PM
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+1 for Sky. Just moved from PLusnet as they were rubbish. Poor connections and expensive.

Now got 20 Meg broadband (being ramped up at the moment - but they told me this. Getting 14Meg already) and phone/line rental.

Costing about £5 all in for the 1st 6months, then it goes up to £23 inc line rental. About £10 cheaper than Plusnet.

And it's unlimited usage/downloads with no fair-usage policy.

So far, so good imho.
Dan
Old 28 June 2012, 08:30 PM
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Twin Fields
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My neighbour is with Talk Talk and lost his Internet and phone for three weeks whilst waiting for an engineer to come and diagnose the problem.

When he turned up (after three weeks) he said you haven't got any phone or Internet, we'll have to get BT to look into it!

Two days later it was all fixed!

Moral of the story is - whoever you choose for your broadband, the service comes through BT's cables in the main (certainly in more rural areas) and so if you have a problem it will be BT that has to fix it and so you might as well have the whole service provided by them and if you do get a problem they come out and fix it quickly.

Trending Topics

Old 29 June 2012, 11:47 AM
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Brun
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Another shout for BeThereNow. Been with them for 3 years and am yet to suffer an outage
Old 29 June 2012, 11:55 AM
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i've been with virgin for years, no problem at all. you on fibre op or copper?
Old 01 July 2012, 11:07 AM
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I'm surprised at Virgin,rarely had any internet issues with them.
Old 01 July 2012, 11:15 AM
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I've been with o2 for years now, they have been superb. It will have to be an exceptional reason for me to move as i'm on their old truly unlimited and no throttling package for £9.50 a month (£14.50 a month for non o2 mobile phone customers).

Bethere were good but o2 have been better and cheaper.
Old 01 July 2012, 11:30 AM
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Sky, easy set up and very reliable, never had any issues 3yrs now
Old 02 July 2012, 03:36 PM
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boxst
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BeThere were fabulous until a month or two ago and since then they have been having quite a few issues.

The exchange that I am is congested and as such my normal 18mb connection will get less than 1mb at times. They are due to upgrade soon.

If you are lucky enough to be on an exchange that has been upgraded to BT Infinity then that is the best choice.
Old 02 July 2012, 04:14 PM
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Rob_Impreza99
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Originally Posted by boxst
If you are lucky enough to be on an exchange that has been upgraded to BT Infinity then that is the best choice.
Thanks for all the suggestions.

In the end we decided to give BT a go, this is the deal we went for

More Broadband and Evening & Weekend Calls with superfast BT Infinity
More Broadband and calls with BT Infinity

http://www.productsandservices.bt.co...id=Z59&sissr=1

Superfast BT Infinity
FREE unlimited wi-fi
Advanced security
BT Home Hub
See more features
18 month contract

upto 38 meg download speed
40gb useage
Old 02 July 2012, 04:33 PM
  #15  
boxst
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Originally Posted by Rob_Impreza99
Thanks for all the suggestions.

In the end we decided to give BT a go, this is the deal we went for

More Broadband and Evening & Weekend Calls with superfast BT Infinity
More Broadband and calls with BT Infinity

http://www.productsandservices.bt.co...id=Z59&sissr=1

Superfast BT Infinity
FREE unlimited wi-fi
Advanced security
BT Home Hub
See more features
18 month contract

upto 38 meg download speed
40gb useage
Mmmm. I would suggest against that, and pick the unlimited (78mb) one instead.

That is upload and download combined and 40gb doesn't go as far as you think if watching a lot of television online and/or torrents.
Old 02 July 2012, 04:40 PM
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Originally Posted by Twin Fields
My neighbour is with Talk Talk and lost his Internet and phone for three weeks whilst waiting for an engineer to come and diagnose the problem.

When he turned up (after three weeks) he said you haven't got any phone or Internet, we'll have to get BT to look into it!

Two days later it was all fixed!

Moral of the story is - whoever you choose for your broadband, the service comes through BT's cables in the main (certainly in more rural areas) and so if you have a problem it will be BT that has to fix it and so you might as well have the whole service provided by them and if you do get a problem they come out and fix it quickly.
Talktalk need ******* burning! The most useless, unprofessional, thick, annoying b@stards you`ll ever encounter!
Old 02 July 2012, 07:32 PM
  #17  
Rob_Impreza99
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Originally Posted by boxst
Mmmm. I would suggest against that, and pick the unlimited (78mb) one instead.

That is upload and download combined and 40gb doesn't go as far as you think if watching a lot of television online and/or torrents.
Good point boxst, i rang BT and changed it to the 78mb one with unlimited useage.
Old 07 July 2012, 02:08 PM
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Talktalk are a bunch of wasters. Are you even getting 78mb thru a bt line?
Old 07 July 2012, 03:03 PM
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Originally Posted by Tenby
Are you even getting 78mb thru a bt line?
Not quite, the sales advisor at BT tested our line and it can take 72mb, i'm pretty happy with that, would have been different if he'd said that it can only take 20mb and i'd paid for 78mb

The router arrived yesterday via royal mail, were switching to the new deal on wednsday when the engineer comes out and sets it up.

Last edited by Rob_Impreza99; 07 July 2012 at 03:04 PM.
Old 08 July 2012, 12:35 PM
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Pop the speedtest results up once you are connected
Old 12 July 2012, 10:02 AM
  #21  
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Originally Posted by Tenby
Pop the speedtest results up once you are connected
This is an early one, its over wi fi to the upstairs pc. The engineer said that it takes a couple of days for the line to get upto the max.


Last edited by Rob_Impreza99; 12 July 2012 at 10:03 AM.
Old 13 July 2012, 11:23 AM
  #22  
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This is one a couple of days after its been installed, again its over wi fi to an upstairs pc. BT said it could be upto 7 days before the line reaches the max.

I'm happy with that compared to the 7 meg we used to get on virgin.

Old 13 July 2012, 12:59 PM
  #23  
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Im with BT Infinity as well.. Good speed for what it is.. The only problem is that they generally throttle torrents until midnight.
Old 05 September 2012, 01:00 AM
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Here is an updated one after having BT Infinity for a couple of months now which has given the line speed time to settle down.


Last edited by Rob_Impreza99; 05 September 2012 at 01:24 AM.
Old 05 September 2012, 07:03 AM
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I have to say, I'm pleased with BT's infinity. I get 9.3MB/s download each and every day, all day.

i've not been down this year yet either.
Old 05 September 2012, 08:56 AM
  #26  
boxst
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To be fair, BeThere have improved over the last month. My exchange went live with BT Infinity (FTTC) last week and my cabinet is due for upgrade at the beginning of October so I look forward to 76mb/down.

Old 05 September 2012, 09:18 AM
  #27  
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Been with O2 a while now on their up to 8mbit service. Was getting over 7mbit consistently until they lifted the cap for free



In the old days I was on BT, and was lucky to get 4mbit.
Old 05 September 2012, 01:14 PM
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Here's what mine is at the minute with Bt infinity. Must say I have been with Bt for 4 years now and never had a problem with them which has really surprised me.

Old 05 September 2012, 07:26 PM
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My t'internet is crap!





That's with Sky, unlimited package, up to 20Mbps download speed.

Although it's about 4 times faster than AOHell that we used to be with.
Old 05 September 2012, 08:24 PM
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AOLOL, I use newnet who have been faultless, expensive though. I cant even get unbundled dsl, just normal 4mb dsl here. Small villages suck for broadband :/
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