93scooby

Dont know if anyone on hear can help but here goes.

I recently changed my internet to sky connect form tiscali and recived a new router which is a load of tosh.Since then my net is slow my online gaming is poor as i kicked out of lobbys etc for the poor connection.
Now i have a LINKSY router which i want to use but i cant get it to connect keeps coming up with "CANT CONNECT TO PPP0E" can anyone help me please?

mike1210

I'm gonna assume the connection is PPPoA if you are using ADSL over a POTS?

93scooby

Ye im using ADSL sorry im not very good with computers but i need to try and change my router.Ive spoken to SKY and i keep getting a load of rollocks.

mike1210

do you know how to access the router settings? There are guides for Linksys setups on the net but not quite for what you will need to do

mike1210

Sorry I read this wrong you now currently on Sky not Tiscali my mistake.

http://www.skyuser.co.uk/forum/askin...tions-faq.html

http://www.kitz.co.uk/isp/sky_connection.htm

these settings may help you get online with the Linksys but may or may not improve the net itself.

If it's still slow after using the Linksys router it could be the Sky broadband itself.....but one step at a time.

mike1210

does the speed improve if you leave the router switched on (and connected) for a few days?

brendy76

iTrader: (6)

I was under the impression sky used hardcoded user/passwords on their branded routers and was a right **** ache to get and replicate onto a netgear etc.

Dedrater

All that is needed is the LAN MAC Address@skydsl and the serial number for the password.

It is very easy to get (or was anyway, it's been a while since I have done it for someone)

andys

Hmm my bet is that you are suffering from terrible contention and traffic shaping put in place by Sky. Not sure a new router will help.

93scooby

Well i believe all my trouble is SKY capping me which is stupid im not even getting 1meg at night ! Now do you think that i will be able to get out of my 12month contract on the fact that they are not giving me the speed that i have singed up for there fore they are in breach of the contract?

andys

no as the contract will offer an "up to 20" meg service.

93scooby

But why should i pay for the internet if i cant use it never had this bother with tiscali.The contract states :

11.(iv) you reasonably consider that you have been materially disadvantaged by any reduction in the number of Channels within, or the level of service of, your chosen Option.