Logmein Rescue - anyone used it?
04 February 2009, 04:17 PM
#3
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Its gash.
Any of these will do it better and its free..
Download RealVNC 4.1.3 - FileHippo.com
Download TightVNC 1.3.9 - FileHippo.com
Download UltraVNC 1.0.5.3 - FileHippo.com
Any of these will do it better and its free..
Download RealVNC 4.1.3 - FileHippo.com
Download TightVNC 1.3.9 - FileHippo.com
Download UltraVNC 1.0.5.3 - FileHippo.com
05 February 2009, 06:06 AM
#5
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It's far from gash - have you missed the point of it Dedrater?
We subscribe for a single license at work and it's a must-have for us now. Saves time and means we can resolve many more problems without having to get off our fat *****
We subscribe for a single license at work and it's a must-have for us now. Saves time and means we can resolve many more problems without having to get off our fat *****
05 February 2009, 01:29 PM
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05 February 2009, 02:02 PM
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05 February 2009, 02:19 PM
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Exactly as Suba says.
The idea is you can get remote access onto any PC with an Internet connection. No need for VPNs, port forwarding or other messing.
RDP, VNC etc are great if you support known machines across your private LAN/WAN, but tools like LogMeIn Rescue give us the ability to support PCs on almost any network. It also leaves no residue on the PC you worked on. Sure, you could get a user to download and install VNC - for LMI Rescue we direct the user to a customised web portal (on our domain), they type in a 6 digit PIN and three mouse clicks later, we have remote control (including useful tools such as PC-to-PC file transfer). They have a client to support SmartPhones now as well.
The idea is you can get remote access onto any PC with an Internet connection. No need for VPNs, port forwarding or other messing.
RDP, VNC etc are great if you support known machines across your private LAN/WAN, but tools like LogMeIn Rescue give us the ability to support PCs on almost any network. It also leaves no residue on the PC you worked on. Sure, you could get a user to download and install VNC - for LMI Rescue we direct the user to a customised web portal (on our domain), they type in a 6 digit PIN and three mouse clicks later, we have remote control (including useful tools such as PC-to-PC file transfer). They have a client to support SmartPhones now as well.
05 February 2009, 03:01 PM
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05 February 2009, 03:03 PM
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05 February 2009, 03:03 PM
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VNC is cr4p in my opinion although not used it for a few years as gave up on it due to how slow it was. Use Dameware at work for remote control amongst other of its uses. Logmein at home for controlling familys pc's across the internet is superb and has saved me hours of wasted time on the phone by saying just enable the icon and let me fix it. Very impressive for free.
Last edited by Bravo2zero_sps; 05 February 2009 at 03:04 PM.
05 February 2009, 03:06 PM
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Can't remember it was ages ago and might have only been one version then. Was very very slow so used other software instead and never gone back. If they have improved significantly then fair play but too late when people tried them years ago and were not impressed. I wouldn't give up Dameware or logmein for anything else.
05 February 2009, 10:21 PM
#14
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the cool thing about logmein type technology is that the actual remote session is hosted on remote servers in the logmein server farm
both source and target communicate with the remote host via outbound port 80/443
thats why it works thru natted devices and firewalls -- coz no firewall blocks outbound port 80/443 requests
both source and target communicate with the remote host via outbound port 80/443
thats why it works thru natted devices and firewalls -- coz no firewall blocks outbound port 80/443 requests
Last edited by hodgy0_2; 05 February 2009 at 10:22 PM.
05 February 2009, 11:24 PM
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This can be obtained for £400 with negotiation. Citrix do gotoassist which is more comprehensive, but also more money. These tools are far more efficient for what they are intended and get you supporting a machine within seconds, even one that isn't linked to your company in any way.
06 February 2009, 12:09 AM
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Just to throw another one into the mix we use beam2support.com for connecting to computers that are not on our Lan.
Cheaper than those mentioned, no software to be installed. Just run a single exe file at your end and start a session, the end user needs to run a file from the beam2support website (it can be stored locally if your choose) and then they enter a unique session number and your done.
If it's on our LAN its dameware all the way. It's superb.
Cheaper than those mentioned, no software to be installed. Just run a single exe file at your end and start a session, the end user needs to run a file from the beam2support website (it can be stored locally if your choose) and then they enter a unique session number and your done.
If it's on our LAN its dameware all the way. It's superb.
06 February 2009, 12:11 AM
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What about www.teamviewer.com I've not tried it but the free version seems to do a bit more than Logmein allowing file transfer.
06 February 2009, 12:11 AM
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Unless the physically block logmein.com as my company does ...
Steve
Steve
the cool thing about logmein type technology is that the actual remote session is hosted on remote servers in the logmein server farm
both source and target communicate with the remote host via outbound port 80/443
thats why it works thru natted devices and firewalls -- coz no firewall blocks outbound port 80/443 requests
both source and target communicate with the remote host via outbound port 80/443
thats why it works thru natted devices and firewalls -- coz no firewall blocks outbound port 80/443 requests
06 February 2009, 10:49 AM
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06 February 2009, 06:53 PM
#21
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I did use VNC across Port 21 for a while until I couldn't be bothered anymore and just bought a 3G Dongle to access stuff from work.
Steve
06 February 2009, 11:20 PM
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i have used netviewer, teamviewer, logmein and hamachi. with hamachi, you can use VNC or even RDP. except for netviewer, they are all point to point remote control on broadband NAT and no farting about with port forwarding on the router. all very usable as i remote control all the way to the far east with standard home broadband speed (from 2mbit to 8mbit).
netviewer works over corp firewall, etc. out into the internet.
netviewer works over corp firewall, etc. out into the internet.
Last edited by suba; 06 February 2009 at 11:29 PM.
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