Logmein Rescue - anyone used it?
 

https://secure.logmeinrescue.com/Hel...home=2&lang=en

Just wondered how it works exactly?

Scratch that, found the demo lol

Its gash.

Any of these will do it better and its free..

Download RealVNC 4.1.3 - FileHippo.com
Download TightVNC 1.3.9 - FileHippo.com
Download UltraVNC 1.0.5.3 - FileHippo.com

They must be on crack.

It's far from gash - have you missed the point of it Dedrater?

We subscribe for a single license at work and it's a must-have for us now. Saves time and means we can resolve many more problems without having to get off our fat arses :D

Want to fill me in? What can you do with that software that I cant do with the ones I posted or by using normal Remote Desktop?

VNC cant do NAT to NAT remote control. or from a corp firewall out to a ADSL NAT connection.

i use netviewer and it was about £1000 a pop.

Exactly as Suba says.

The idea is you can get remote access onto any PC with an Internet connection. No need for VPNs, port forwarding or other messing.

RDP, VNC etc are great if you support known machines across your private LAN/WAN, but tools like LogMeIn Rescue give us the ability to support PCs on almost any network. It also leaves no residue on the PC you worked on. Sure, you could get a user to download and install VNC - for LMI Rescue we direct the user to a customised web portal (on our domain), they type in a 6 digit PIN and three mouse clicks later, we have remote control (including useful tools such as PC-to-PC file transfer). They have a client to support SmartPhones now as well.

UltraVNC does.

You don't need any software to get round port 5950 anyway.

VNC can do all this:D

VNC is cr4p in my opinion although not used it for a few years as gave up on it due to how slow it was. Use Dameware at work for remote control amongst other of its uses. Logmein at home for controlling familys pc's across the internet is superb and has saved me hours of wasted time on the phone by saying just enable the icon and let me fix it. Very impressive for free.

Which one?

Can't remember it was ages ago and might have only been one version then. Was very very slow so used other software instead and never gone back. If they have improved significantly then fair play but too late when people tried them years ago and were not impressed. I wouldn't give up Dameware or logmein for anything else.

the cool thing about logmein type technology is that the actual remote session is hosted on remote servers in the logmein server farm

both source and target communicate with the remote host via outbound port 80/443

thats why it works thru natted devices and firewalls -- coz no firewall blocks outbound port 80/443 requests

This can be obtained for £400 with negotiation. Citrix do gotoassist which is more comprehensive, but also more money. These tools are far more efficient for what they are intended and get you supporting a machine within seconds, even one that isn't linked to your company in any way.

Just to throw another one into the mix we use beam2support.com for connecting to computers that are not on our Lan.

Cheaper than those mentioned, no software to be installed. Just run a single exe file at your end and start a session, the end user needs to run a file from the beam2support website (it can be stored locally if your choose) and then they enter a unique session number and your done.

If it's on our LAN its dameware all the way. It's superb.

What about www.teamviewer.com I've not tried it but the free version seems to do a bit more than Logmein allowing file transfer.

Unless the physically block logmein.com as my company does ...

Steve

might be a long shot --but have you tried putting just the IP address in

may work if they are simply using URL blocking

Crossloop.com is good if your company is tight.

No, I get redirected to a page describing the companies internet policy if I use the IP address.

I did use VNC across Port 21 for a while until I couldn't be bothered anymore and just bought a 3G Dongle to access stuff from work.

Steve

i have used netviewer, teamviewer, logmein and hamachi. with hamachi, you can use VNC or even RDP. except for netviewer, they are all point to point remote control on broadband NAT and no farting about with port forwarding on the router. all very usable as i remote control all the way to the far east with standard home broadband speed (from 2mbit to 8mbit).

netviewer works over corp firewall, etc. out into the internet.