jameswrx

iTrader: (4)

On my PC.. anything you plug into it recently won't work.

Doesn't matter if you run drivers first etc, it just never works anymore.

Tried all the USB ports as well.

Say you get a new phone or camera and run the software, then connect it the USB see's the device then a box pops up saying 'a problem occured during hardware installation, your new hardware might not work properly' It tries to run the setup wizard rubbish too.

I've checked the device manager and it appears to me that the USB 2.0 driver is missing! (The USB ports are USB 2.0)

Now, I've trawled the net and can't find anywhere to download this. It seems it was in XP SP1, as we have updated to SP2 we can't add anything from SP1 as it says it's for the wrong service pack!

Is there anyway to sort this?

scoobz72

Yes, the Host controllers may need renewing for your motherboard.
Have a look at your motherboard manufacturers website, download the chipset software such as Hyperion 4in1 etc, then run it.

This happened a lot for SP2 after upgrading from SP1.

jameswrx

iTrader: (4)

Thanks for the reply..

It's a compaq presario sr1119uk

I went on the compaq site and found all the downloads they have. There is nothing that relates directly to USB as far as I can see..

Maybe you could have a look and see what I need to download?

Software & Driver downloads Compaq Presario SR1119UK Desktop PC

scoobz72

Summer 2004 Original Chipset Driver Collection Compaq Presario SR1119UK Desktop PC
Would say this one as its related to chipset.

scoobz72

USB is generally covered by chipset software as its embedded on the board.

Remember to unplug all USB etc from your PC while doing this.

jameswrx

iTrader: (4)

I tried it and it just came up with a box saying

'the original drivers are stored in the C:\HP\Drivers\Audio folder. Please install the driver through the device manager

jameswrx

iTrader: (4)

The thing is USB 2.0 is missing from the list in device manager.

I've tried updating all the rest that are in the list but it just says all have new drivers. I just need to know how to get USB 2.0 back

jameswrx

iTrader: (4)

ignore post #6 I installed wrong one first

Installed the correct one but it still didn't change anything.

scoobz72

Ok, try this link, you may have seen this already.
USB Devices Quit Working Unexpectedly in Windows XP

scoobz72

did wonder why it was set to audio folder lol

Have you rebooted and inserted USB device?

jameswrx

iTrader: (4)

I didn't reboot, but I was expecting to see a change in the device manager?

I'll give it a go..

jameswrx

iTrader: (4)

Still no joy!

Every time you plug something USB related in (except mouse) it seems like it's going to work ok (ie little bubble box pos up down bottom RHS and says USB storage device found) then it suddenly brings up the windows wizard window! From there it's game over. So annoying.

Thanks for your help.

scoobz72

Have you tried adding the USB device in device manager?
Add the device then point to the folder where you extracted the drivers from the chipset.

jameswrx

iTrader: (4)

I tried that and it looks like it's going to work then just says error, data invalid!

grrr

scoobz72

OK last resort, when did it work ok?
Can you roll back to that date with system restore?

jameswrx

iTrader: (4)

Not sure.. I don't use it myself, I have my laptop and the mrs is on the PC. Just heard her moan about it a few times then we tried to put her new phone software on the other day with no joy. I bought a USB card adaptor for her to hope that'd work ok but same prob (works fine in my laptop)