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Zone Alarm problem - new Windows patch

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Old 10 July 2008, 05:11 PM
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unclebuck
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Question Zone Alarm problem - new Windows patch

Hello

My home machine had one of those Windows patch thingys install itself this morning - you know, the ones that install when you shut down.

When I came to use the machine again I was unable to go online. Eventually I discovered that shutting down Zone Alarm solves the problem, but thewn I've got no firewall in operation which is not really a good idea.

Anyone else had this problem or can anyone suggest a way round it? I tried uninstalling then re-installing ZA but made no difference.

Failing that is there any other decent free firewalls out there I could try instead?

Cheers
Old 10 July 2008, 05:24 PM
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unclebuck
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Actually - they've posted a fix already here in case anyone has the same problem:

ZoneAlarm SmartDefense Research Center


Cheers
Old 10 July 2008, 08:08 PM
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mart360
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Happened to me too, on the wifes machine, we did a rollback and all was temporarily ok ish.

apprantly MSN are aware of a problem and are working with Zone alarm to resolve the issue

Off to download the patch now


Mart
Old 10 July 2008, 09:32 PM
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unclebuck
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Once the new version is installed everything is back to normal.






Bloody Microsoft... mutter... mutter....
Old 10 July 2008, 10:57 PM
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555 Markus
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Just stumbled on this on the BBC technology page and remembered seeing this topic in here. Have tried everything over the last 36 hours to connect using the home desktop.

Gave up in the end and found the wireless connection using my macbook was fine.

Have now removed the latest windows security update and all works fine again.

Bloody Microsoft... mutter... mutter.... indeed.
Old 10 July 2008, 11:28 PM
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Iain Young
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Not sure MS is to blame on this one. It was because of a security flaw on the interweb (nothing to do with MS). Lots of software has had to be patched because of it. It just turns out that the windows patch made some changes which broke the Zone Alarm firewall, (although you could apparently get around it by temporaily reducing the security level in Zone Alarm).

As mentioned, the new version should have this fixed.
Old 10 July 2008, 11:31 PM
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mal_howarth
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Another link

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
Old 11 July 2008, 01:06 AM
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Ahhhh, so thats why ive had to shut down ZoneAlarm.

Thanks for posting this.
Old 11 July 2008, 01:43 AM
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pimmo2000
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ISPs have been getting killed because of this issue !!!

10,000 + calls
Old 12 July 2008, 03:34 PM
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I deleted the update from MS and all was well. Until today and i have the same problem. Ive shutdown ZA and tried to install the new version but keep getting error messages just before the 100% mark.

Does this sound like a computer glitch or a virus?
Old 12 July 2008, 03:36 PM
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Boro
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"The connection with the sever was terminated abnormally"

???
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