Xbox off to Microsoft for Repair
25 October 2007, 09:51 AM
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SN Fairy Godmother
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Xbox off to Microsoft for Repair
Well, 2 weeks after being one year old, my Sons Xbox developed "the fault". It was collected yesterday, to be fixed by Microsoft. He is climbing the walls already. Anyone know how long it will be before he gets it back. Don't think I can cope with his moping around for very long 
25 October 2007, 10:02 AM
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Both times mine has been away its been exactly 7 days. May depend on the fault, if its the RROD - they'll probably just send you a reconditioned one back out as soon as they get your's in.
Think the main testing / repair shop is in Prague these days...
Think the main testing / repair shop is in Prague these days...
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25 October 2007, 10:05 AM
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It was, and *might* still be. Basically the way they used to repair them was a temporary fix, give it a few months and the problem would be back again. Supposedly the "new" fix is a long term measure, but, of course, the new fix hasn't been going on long enough to know just how permanent it is.
25 October 2007, 10:06 AM
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25 October 2007, 10:40 PM
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I'm on number 3, MS always turned it around within a week, it's just the retards at the couriers that held things up.
27 October 2007, 01:55 PM
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It was, and *might* still be. Basically the way they used to repair them was a temporary fix, give it a few months and the problem would be back again. Supposedly the "new" fix is a long term measure, but, of course, the new fix hasn't been going on long enough to know just how permanent it is.
The repair procedures that the repair centre uses is not to 'repair' anything. They use the modular replacement approach....for instance, if your console has the red rings of death, they will just swap the motherboard and dvd drive. No physical repair will be done to your console. All the faulty mobos will then be sent off and reworked.
I had mine in for repair a month of two ago, and had my console returned to my door in 14 days.
29 October 2007, 07:54 PM
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Ours was away for a month over august - right at the height of the frenzy.
needed new mobo and dvd drive (what do kids do with them ?)
T.
needed new mobo and dvd drive (what do kids do with them ?)
T.
29 October 2007, 09:18 PM
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About time they "repaired" the pile 'o sh!te OS if you ask me - 9 out of 10 freezes I experience is when a notification pops up...
30 October 2007, 01:30 AM
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He's doing his homework 
And missing his Xbox, big style. Thanks for the replies and I will let you know when it returns 
btw, I didn't think my opener warranted a neg, very strange
And missing his Xbox, big style. Thanks for the replies and I will let you know when it returns btw, I didn't think my opener warranted a neg, very strange
30 October 2007, 10:29 AM
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30 October 2007, 11:12 AM
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30 October 2007, 11:15 AM
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30 October 2007, 01:02 PM
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could check everybody elses fine, it has happend a few other times when i have been checking profiles in gears multiplayer, never froze in a game apart from when i abused the money glitch in forza
30 October 2007, 01:07 PM
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Mine also freezes when checking profiles, but mainly does it when I'm pressing 'B' to back out of it - I can check a profile fine, the problem arises when I want to go back to what I was doing in the first place...