Help-Xbox 360 screen freezing
13 June 2007, 06:44 PM
#1
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
Help-Xbox 360 screen freezing
Just got Forza 2 and the 360 keeps freezing and going a bit pixelated after a few mins (now with all games), its just shows a normal green light and is about 19 months old........
Mog
Mog
13 June 2007, 07:13 PM
#3
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
13 June 2007, 07:23 PM
#5
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
I havn't got the rings of death just yet but it is unusable, what is the cause of this and how does it go back to Microsoft please.
Mog
Mog
Trending Topics
14 June 2007, 05:53 PM
#8
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
Found this..
News - MS to refund 360 repair fees // Xbox 360 /// Eurogamer
Can anyone confirm if this is true and could someone give me the contact/web details for a return to Microsoft.
Mog
News - MS to refund 360 repair fees // Xbox 360 /// Eurogamer
Can anyone confirm if this is true and could someone give me the contact/web details for a return to Microsoft.
Mog
14 June 2007, 08:55 PM
#9
Scooby Regular
Join Date: Apr 2002
Posts: 1,010
Likes: 0
Received 0 Likes
on
0 Posts
My did the same and with Forza 2 aswell!!
Hope you have better luck with Microsoft then I have, they told me a week ago that they would send me labels so i could send it back. Its been a week and 6 calls and no labels.
They told me today that somehow my request will take another 5 days!! I moaned and they offered me 3 games (all very old) or a live vision camera. Took the camera but i would rather be playing Forza right now!! Getting fed up of my mates telling me about the game
Hope you have better luck with Microsoft then I have, they told me a week ago that they would send me labels so i could send it back. Its been a week and 6 calls and no labels.
They told me today that somehow my request will take another 5 days!! I moaned and they offered me 3 games (all very old) or a live vision camera. Took the camera but i would rather be playing Forza right now!! Getting fed up of my mates telling me about the game
15 June 2007, 01:20 PM
#10
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
Now got the rings of death, could someone please tell me how to contact a microsoft repair center as Google doesn't help much.
There are also some self help repairs in PDF files on the net or specialist repair centers who charge £50 is this advisable.
Mog
There are also some self help repairs in PDF files on the net or specialist repair centers who charge £50 is this advisable.
Mog
15 June 2007, 01:40 PM
#11
Scooby Regular
Join Date: Sep 1999
Location: Swindon, Wiltshire Xbox Gamertag: Gutgouger
Posts: 6,956
Likes: 0
Received 0 Likes
on
0 Posts
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
15 June 2007, 03:24 PM
#12
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
From Xbox.com | Xbox.com Home
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
Mog
15 June 2007, 03:39 PM
#13
Scooby Regular
iTrader: (6)
Join Date: Jun 2001
Location: Northampton, Xbox GamerTag - Neanderthal1976
Posts: 6,850
Likes: 0
Received 0 Likes
on
0 Posts
My 360 froze twice last night in short sucession.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
15 June 2007, 03:41 PM
#14
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
My 360 froze twice last night in short sucession.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
Mog
15 June 2007, 03:49 PM
#16
Scooby Regular
iTrader: (1)
Join Date: Apr 2001
Location: Yorkshire
Posts: 16,517
Likes: 0
Received 0 Likes
on
0 Posts
My 360 froze twice last night in short sucession.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
Turned it off for 5 mins and played again for an hour perfectly fine!?
No artifacts on the screen though, just like it had hung. Used to happen all the time with PGR3 when I first got it (launch day machine). Happened a few times with Crackdown too.
15 June 2007, 10:22 PM
#17
Scooby Regular
Join Date: Apr 2002
Posts: 1,010
Likes: 0
Received 0 Likes
on
0 Posts
16 June 2007, 10:06 AM
#18
Scooby Regular
Thread Starter
Join Date: May 2001
Location: Suffolk, very near Adnams !!
Posts: 2,860
Likes: 0
Received 0 Likes
on
0 Posts
Got the labels within 2 hours via email and are picking up Monday am.
Mog
Last edited by Mog; 16 June 2007 at 01:05 PM.
20 June 2007, 07:40 PM
#21
Moderator
iTrader: (5)
Join Date: Nov 2001
Location: Not all those who wander are lost
Posts: 17,863
Received 0 Likes
on
0 Posts
Just come off of the line with support and they don't even supply a return box now, lucky I still have the one from last time 
Gotta wait for my labels now
Glad my Wii is more reliable
Gotta wait for my labels now
Glad my Wii is more reliable
20 June 2007, 07:51 PM
#22
Scooby Regular
Join Date: Jun 2006
Location: Northampton
Posts: 242
Likes: 0
Received 0 Likes
on
0 Posts
hardly everyone. mines got the ring of death currently, going to strip out the heatsinks and try some of the diy repairs as mine has code 0020 unknown error but never crashes just displays the red ring when you turn it on 25% of the time.
Live makes it all worthwhile imo
20 June 2007, 10:49 PM
#23
Scooby Regular
Join Date: Apr 2002
Posts: 1,010
Likes: 0
Received 0 Likes
on
0 Posts
I cant believe this.
I'm still waiting. Its been 13 days since the original call and 11 calls. today it took over 60 mins of being on hold.
I asked them to post the labels to me instead as they obviously can't use email but they send this would take 5 days and email would be quicker
13 days!! All I've been given is a free livevision camera which was sent to me in 2 days. I'm so P1ssed off with Microsoft at the moment.
My betting is it will be another week
Forza will be a "classic" by the time I get a working machine.
I'm still waiting. Its been 13 days since the original call and 11 calls. today it took over 60 mins of being on hold.
I asked them to post the labels to me instead as they obviously can't use email but they send this would take 5 days and email would be quicker
13 days!! All I've been given is a free livevision camera which was sent to me in 2 days. I'm so P1ssed off with Microsoft at the moment.
My betting is it will be another week
Forza will be a "classic" by the time I get a working machine.
20 June 2007, 11:14 PM
#24
hardly everyone. mines got the ring of death currently, going to strip out the heatsinks and try some of the diy repairs as mine has code 0020 unknown error but never crashes just displays the red ring when you turn it on 25% of the time.
Live makes it all worthwhile imo
So let me get this straight. You've paid 200-300 odd quid, for state of the art gaming, and your happy are you that you have to strip the thing down, just in case it completely screws up in the near future? DIY repairs? on a new device? wtf?
As you said the rings of death are the 1st signs of complete failure. If I had bought one, and these symptoms happen, I know I wouldnt be happy.
20 June 2007, 11:18 PM
#25
Scooby Regular
Join Date: Mar 2002
Location: Poole - in an Isuzu D-Max LE (Prodrive Version) Gamer Tag "Coin Slot"
Posts: 1,485
Likes: 0
Received 0 Likes
on
0 Posts
I've had similar problems with mine too, it was away for 10 days, got it back with the same fault. (it's definately the console as it wont run on my brothers PSU or HD either).
It was then away for nearly 15 days, part of that was because DHL didn't deliver it back to the repair centre for 5 days. ( I could have dropped it off in Portsmouth, but they won't let you buck the system)
(it's definately the console as it wont run on my brothers PSU or HD either).It was then away for nearly 15 days, part of that was because DHL didn't deliver it back to the repair centre for 5 days. ( I could have dropped it off in Portsmouth, but they won't let you buck the system)
21 June 2007, 03:27 AM
#26
Scooby Regular
Join Date: Feb 2004
Location: My Beautiful STi is now sold, tho on the look out for another MINT scoob.
Posts: 799
Likes: 0
Received 0 Likes
on
0 Posts
Yep same as me
https://www.scoobynet.com/computer-r...ing-death.htmlI have just bought one of those "intercoolers" for it - hopefully will not get as hot as it did - not that it gets used for 5+hours at a time????
21 June 2007, 07:29 AM
#27
Moderator
iTrader: (5)
Join Date: Nov 2001
Location: Not all those who wander are lost
Posts: 17,863
Received 0 Likes
on
0 Posts
was nothing to do with overheating. It had only been on for 5 mins As soon as it did anything intensive like start a Forza race it froze up.
At least the new one should come back with the new additional heatsink which may help . . .
As soon as it did anything intensive like start a Forza race it froze up.At least the new one should come back with the new additional heatsink which may help . . .
Last edited by DJ Dunk; 21 June 2007 at 07:35 AM.
21 June 2007, 09:43 AM
#28
Scooby Regular
iTrader: (6)
Join Date: Jun 2001
Location: Northampton, Xbox GamerTag - Neanderthal1976
Posts: 6,850
Likes: 0
Received 0 Likes
on
0 Posts
Mine's been locking up quite frequently, yet yesterday I played on it for 5 hours without a hitch!? I'm not entirely sure it's not crap coding in Forza 2.
21 June 2007, 09:48 AM
#29
Scooby Regular
Join Date: Sep 1999
Location: Swindon, Wiltshire Xbox Gamertag: Gutgouger
Posts: 6,956
Likes: 0
Received 0 Likes
on
0 Posts
Unlikely to be naff coding in Forza2. I've played it for many hours (had a 5+ hour session at the weekend) and not had a single lock up...
ProdriveSTI, be careful with those intercoolers. They can cause more damage than they do good...
ProdriveSTI, be careful with those intercoolers. They can cause more damage than they do good...
21 June 2007, 09:51 AM
#30
Moderator
iTrader: (5)
Join Date: Nov 2001
Location: Not all those who wander are lost
Posts: 17,863
Received 0 Likes
on
0 Posts
Mine all happened pretty fast. Locked up in the auction house on Forza, so I backed up as much as possible to memory card, now it won't even boot past the startup animation. Still no red lights though (did once), just artifacts and freezing.
Annoying as it sits horizintally in a totally open unit with best possible airflow.